Login
Start Free Trial Are you a business?? Click Here

Cheap Rugs Australia Reviews

4.8 Rating 545 Reviews
95 %
of reviewers recommend Cheap Rugs Australia
4.8
Based on 545 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cheap Rugs Australia Reviews
I highly recommend the service. Very approachsble and easy to discuss issues with them, which they explain and resolve quickly. I spoke to Alex.
Helpful Report
Posted 3 years ago
Beautiful rugs, delivery took about 3 weeks. Prompt replies to enquiries.
Cheap Rugs Australia 5 star review on 20th September 2021
Helpful Report
Posted 3 years ago
As soon as I found what I liked the ordering and receiving was so easy and very quick. No dramas and the runner is perfect.
Helpful Report
Posted 3 years ago
I'm thrilled with my new rug! The color, texture, and size are perfect!
Helpful Report
Posted 3 years ago
Loved my rug, perfect in my newly renovated bedroom. Quick delivery and rug was exactly as described. About to make another rug purchase from Cheap Rugs Australia!
Helpful Report
Posted 3 years ago
The service was so fast and was a very easy order process. Rug was exactly as it looked in photo. Love it. Will definitely recommend to friends and il be purchasing in the future again Thank you
Helpful Report
Posted 3 years ago
The rug we purchased arrived quickly and is beautiful quality but the price was the best. Very happy and will purchase from Cheap Rugs Australia again.
Helpful Report
Posted 3 years ago
Very easy process. Slow delivery but that’s COVID for you.
Helpful Report
Posted 3 years ago
Impressed with ease of ordering, timely delivery and being informed of progress along the way. Love our new hall runner. Is as pictured and lovely underfoot. Thank you
Helpful Report
Posted 3 years ago
Prompt notifications and kept informed of each step and delays due to lockdowns. Very good soft rug. Received what I ordered very happy, great colours. Considering the lockdowns, delivery times was good.
Helpful Report
Posted 3 years ago
Very happy with the purchase.
Helpful Report
Posted 3 years ago
Despite the delay in delivery of my purchase (due to the current Covid and lockdown in Sydney) I was happy with the item I purchased. The service was great. Purchasing on the website was easy and straightforward.
Helpful Report
Posted 3 years ago
Very happy with my rug Thank you
Helpful Report
Posted 3 years ago
happy with my rug matches the description, seems good quality for the price. Would use them again and happy to recommend.
Helpful Report
Posted 3 years ago
Really want to support an Aussie company. But have had a lot of issues with my Cheap rugs order. Ordered 3 runner rugs from Cheap rugs on 7th August from Sydney, not sent out till 23rd of August from Sydney. Have had two of my three runner rugs finally delivered on the 3rd September here in Canungra, 20 mins from Gold Coast. Third still missing, it will be a month tomorrow for an order from Sydney. I had three rugs from U.S.A delivered in a quarter of that time. Same “covid” situation for both. I’ve also spent many days back and forth with correspondence, trying to locate my order. Not an enjoyable experience at all. Who knows when 3rd will arrive?
Helpful Report
Posted 3 years ago
I was so happy with the service that I received from Alex at Cheap Rugs. I didn’t love the first rug I received but Alex was really understanding and I now have a rug I’m really happy with. Thank you Alex.
Helpful Report
Posted 3 years ago
Great service
Helpful Report
Posted 3 years ago
Very happy with our new rug- exactly what was advertised. Quick delivery.
Helpful Report
Posted 3 years ago
This was the only place that had the Rug Culture Sunset rug available around Australia. Alex was very upright and provided me additional discount upon negotiation over the phone. I was getting frequent updates about the shipping progress after payment and the rug arrived safe and fast in no time (from locked down NSW to QLD). Love the quality and look of my new rug. Will not hesitate to use Cheap Rugs again in the future.
Cheap Rugs Australia 5 star review on 30th August 2021
Helpful Report
Posted 3 years ago
This is my third rug from Cheap Rugs Australia & I absolutely love it! So soft and the colour is just what I wanted. Even through all the setbacks and delays due to COVID restrictions, the CRA team had amazing communication, updating me on my order often. Thanks Guys!
Helpful Report
Posted 3 years ago
Cheap Rugs Australia is rated 4.8 based on 545 reviews