Cheap Rugs Australia Reviews

Name: Cheap Rugs Australia
Rating: 4.78

4.8 Rating 534 Reviews

95 %

of reviewers recommend Cheap Rugs Australia

4.8

Based on 534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cheap Rugs Australia 5 star review on 11th September 2024

142

Anonymous

Anonymous // 01/01/2019

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“Very happy with the purchase.”

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Posted 3 years ago

“Despite the delay in delivery of my purchase (due to the current Covid and lockdown in Sydney) I was happy with the item I purchased. The service was great. Purchasing on the website was easy and straightforward.”

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Posted 3 years ago

“Very happy with my rug Thank you”

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Posted 3 years ago

“happy with my rug matches the description, seems good quality for the price. Would use them again and happy to recommend.”

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Posted 3 years ago

“Really want to support an Aussie company. But have had a lot of issues with my Cheap rugs order. Ordered 3 runner rugs from Cheap rugs on 7th August from Sydney, not sent out till 23rd of August from Sydney. Have had two of my three runner rugs finally delivered on the 3rd September here in Canungra, 20 mins from Gold Coast. Third still missing, it will be a month tomorrow for an order from Sydney. I had three rugs from U.S.A delivered in a quarter of that time. Same “covid” situation for both. I’ve also spent many days back and forth with correspondence, trying to locate my order. Not an enjoyable experience at all. Who knows when 3rd will arrive?”

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Posted 3 years ago

“I was so happy with the service that I received from Alex at Cheap Rugs. I didn’t love the first rug I received but Alex was really understanding and I now have a rug I’m really happy with. Thank you Alex.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very happy with our new rug- exactly what was advertised. Quick delivery.”

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Posted 3 years ago

“This was the only place that had the Rug Culture Sunset rug available around Australia. Alex was very upright and provided me additional discount upon negotiation over the phone. I was getting frequent updates about the shipping progress after payment and the rug arrived safe and fast in no time (from locked down NSW to QLD). Love the quality and look of my new rug. Will not hesitate to use Cheap Rugs again in the future.”

Cheap Rugs Australia 5 star review on 30th August 2021

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Posted 3 years ago

“This is my third rug from Cheap Rugs Australia & I absolutely love it! So soft and the colour is just what I wanted. Even through all the setbacks and delays due to COVID restrictions, the CRA team had amazing communication, updating me on my order often. Thanks Guys!”

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Posted 3 years ago

“Rug looks amazing in the space I ordered it for. It is vibrant, soft and comfortable. Really makes the room complete. Great price, quality rug.”

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Posted 3 years ago

“Good quality rugs at affordable prices.”

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Posted 3 years ago

“The service is great, rugs arrive in the time frame they say they will and the quality is great.”

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Posted 3 years ago

“Was very happy with my purchase through cheap rugs australia the quality of the rugs i purchased is great no complaints at all i would definately purchase hwre again”

Cheap Rugs Australia 5 star review on 19th August 2021

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Posted 3 years ago

“Really pleased with my rugs, they were good value and look far more expensive than they were. Took a little longer to be delivered, but understandable because of the lockdown.”

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Posted 3 years ago

“Perfect the colour the quality and impressed with the communication, Because of covid the delivery took longer but I was sent emails regularly regarding the delays to keep me up to date”

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Posted 3 years ago

“Just so helpful and friendly. Delivered promptly. Thankyou Alex”

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Posted 3 years ago

“Rug arrived promptly and I'm very happy with it”

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Posted 3 years ago

“We received our rug and are yet to open it. But with regards to customer service. It was fantastic I inquired as to how long it would take for our rug to arrive, given most deliveries are delayed due to COVID. Always received a quick response and status from Alex. Rug arrived within timeframe detailed. Thank you.”

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Posted 3 years ago

“Great value rugs, beautiful quality, i would use again!”

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Posted 3 years ago

Cheap Rugs Australia is rated 4.8 based on 534 reviews