Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 5,228 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

Write Your review

Tell us how Cheap Flights Fares made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cheap Flights Fares 5 star review on 8th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to get a refund and couldn't even though I bought protection. Have to file claim through insurance company. Stupid!”

Helpful Report

Posted 2 years ago

“[Update] They reached out right away learning about my situation, and worked kindly with me to manage and compensate me. I sent me the refund right away, and offered further compensation, so this was nice to experience. I am extremely disappointed in this service. It took 8 hrs and 3 phone calls to receive my ticket for an emergency travel, then I got lied to several times and got charged and ripped off about the checkin baggage. The lady I spoke to said it's not included in my ticket even if it showered up in the Lufthansa website after I logged in, then she lied about the price and charged me way more than what it actually costs. She said it's normally $150 1 way for 1 checkin baggage internationally, but she can give me a deal for $275. Then when I didn't take it she said she "just found" a coupon code so she can give me a deal for $200 and she didn't let me get off the phone without paying for it. The next day at the airport the agent at the baggage checkin confirmed that it was included in my ticket, and that the prices for 1 checked baggage is between $30-60, nothing nearly $150... I am going to call and ask for a refund and report the whole incident to BB and other platforms.”

Helpful Report

Posted 2 years ago

“Cheap fares did a bait and switch on me. Also was very nebulous on flight insurance which added fees. I caught this and cancelled the duplicitous fee. Bottom line is I have to watch this site very closely for hidden fees which add up to regular airfare costs. I learned and now I know what to look for.”

Helpful Report

Posted 2 years ago

Dear Ingrid, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met in your interaction with our business. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“Spoke with dispute resolution this am. Refunded $25 ticketing fee per person and offered coupon for $50 off next flight. Professional of them to reach out to dissatisfied customers. Could have rebooked flight on line for roughly $400 on line per person. Cost for covid and required rebooking thru cheap flights $750 per person.”

Helpful Report

Posted 2 years ago

Dear William, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent booking and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares.com

Posted 2 years ago

“Bunch of Bull S@&t… low fare and then after you buy that you have to pay extra for a seat…. Just a bunch of BS… won’t make that mistake again…”

Helpful Report

Posted 2 years ago

“I felt it was a scam as my card was declined they kept calling until I paid but switched me to a more expensive flight I felt I was taken advantage of!”

Helpful Report

Posted 2 years ago

Dear John, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“The price up front is misleading, price advertised should include seat prices. I am on a fixed income and was very disappointed.”

Helpful Report

Posted 2 years ago

“was charged an extra fee i needed to catch and request a refund for.”

Helpful Report

Posted 2 years ago

“It was kind of difficult to ge E ticket Almost 48 hours as they want to verify my name as written for air port security My name in Visa was without M initial I was told in 1 hour. I will get the tickets It took from 8 pm to 7 am next day All this made me late to have hotel and car reservation and miss good rates330 instead of 550 hotel Your process can be made more efficient and that’s really helped to have more customers doing that. Another issue is related to the addition of fees for personal belongings and seat assignment and luggage that made my total ticket more than 360 what it was listed as $160. I believe you should mention that those are going to be added to the price of a ticket before the reservation would be made by the customer . The only reason I went with your company for direct flight from Flint to Nashville and also it was AirBus Thank you for Your attention”

Helpful Report

Posted 2 years ago

“Communication from customer service is terrible”

Helpful Report

Posted 2 years ago

“Needed a one-way fare for a family emergency. Book the ticket the agent and try to upsell me and charge me $75 to upgrade me to economy and told me that I was not entitled to bring a carry-on on board. Also included in that $75 charge would be assigning me seats for both my flights. I declined, went on United website found out I was entitled to an carry-on and was able to assign myself my own seats. I don't know if the agent did this out of ignorance or company policy”

Helpful Report

Posted 2 years ago

“I booked a flight back in May to visit my daughter and grandsons in Chicago. I got Covid and had to cancel / postpone it . It cost around $ 217.00. They could only credit me $ 167.00. So, I called back this past weekend to get another flight to Chicago and use my credit. Well of course they tell me that there are some technical difficulties and Southwest won’t take my credit . So , they offer me a hundred dollar refund or 100 dollars credit towards new tickets on southwest. Long story short they charged me another $196.00 dollars on top of the 217.00 I paid last May for nothing. So my total cost now is $413.00 . So “cheap flights” is not cheap at all. And how I only get 100 dollars credit after paying 217.00 originally makes no sense to me. Sounds like a shady deal to me. So buyers beware of this company!!!! They rip you off!”

Helpful Report

Posted 2 years ago

“The service restrictions for economy class didn't fare well with me as I had to pay extra for my check luggage with no carry on. Please ensure that all services are apart of the cost.”

Helpful Report

Posted 2 years ago

“I tried to use you. Once I got to check out the flight was sold out. I wish that would have been communicated before I applied for your credit card and got to check out.”

Helpful Report

Posted 2 years ago

“The rate changed when I entered my credit card detail....additionally, the first flight that populated once I entered the dates/destination was a flight for a different date. This is too confusing and feels misleading.”

Helpful Report

Posted 2 years ago

“After seven hours of purchasing a flight for my dad and myself we had to cancel since my dad with 88 years old had tested positive. Obviously we needed to cancel they did not want it to help us, After 18 minutes of argument I was giving them some options instead of them giving me options I requested for a Boucher and they agreed as long as I paid $125 for that service I have nothing else to say very bad experience”

Helpful Report

Posted 2 years ago

“We booked our flight online, including paying $72.00 for our seat assignments. There were plenty of other seats available on the flight. A $10.00 fee was charged to our credit card, we don’t know why. Then when we booked the final reservation including car rental, the card was declined by the bank. We called them and they wanted to put us on different flights to “save money” when we had already chosen our flights. One flight would have us landing at 10:00 at night. The woman wanted to charge another $72.00 for seat assignments because she said that the seats we booked were already taken in the few short minutes our card was declined. We told them to cancel everything, and they miraculously were able to keep us on the flights we wanted. And we got the seats we had booked. Update: I changed my rating from 1 star to 2. The credit card was declined by the bank so we called them. The woman on the phone tried to put us on later flights to “save money”. She said we could use the trip insurance we’d paid to pay extra for the seats we wanted, seats we’d already paid for when the card was declined. We said to cancel the whole transaction and that’s when everything we wanted was charged to our credit card. In the end we got what we originally wanted and did not pay extra for anything and we still had our trip insurance, but I would not recommend them because of their pressure tactics to take different flights and use our trip insurance for seat upgrades.”

Helpful Report

Posted 2 years ago

Dear Dawn, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided (i.e. 2817870763) but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“thus far, i am very disappointed! Airline fares started and 360.00 and ended up around 800.00 by the time all was said and done. then there have been rental car issues, which i thought were reserved, bought, and paid for!! not the case.. now have to go to an off site location for the car.. hoping there is a shuttle free of charge, or i might go ballistic!!!”

Helpful Report

Posted 2 years ago

“Not a good experience. Paid twice what I ordered online. Can’t imagine what I paid was the “Cheap”est flight they could find after they wouldn’t “verify” the first flight I paid for. Really ended up paying double. Not good. Won’t use this again.”

Helpful Report

Posted 2 years ago

Dear Lydia, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a full voicemail. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“It's nice. The only thing I don't like is that the fair isn't really flat because one has to also buy the seats and the system makes me feel like my flight isn't a for sure thing. I might loose my flight if I don't pay a certain fee.”

Helpful Report

Posted 2 years ago

Cheap Flights Fares is rated 4.1 based on 5,228 reviews