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christopherward.co.uk Reviews

4.5 Rating 829 Reviews
88 %
of reviewers recommend christopherward.co.uk
4.5
Based on 829 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
Read christopherward.co.uk Reviews
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Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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Anonymous
Anonymous  // 01/01/2019
An excellent product at a very good price .. great ordering and delivery service
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Posted 7 years ago
Excellent customer service and great product.
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Posted 7 years ago
Bought a leather strap and Bader clasp for £30 and am totally happy with my purchase.
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Posted 7 years ago
Excellent service as ever, new C7 ltd was not only great value but looks great on ,only minor niggle was new strap ordered for my C60 didn't match online photo so isn't direct replacement but still looks the part.
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Posted 7 years ago
Beautiful watch looks very expensive very happy
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Posted 7 years ago
What can I say ? Beautiful, Quality, Perfection... Thanks
christopherward.co.uk 5 star review on 29th July 2017
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Posted 7 years ago
I have received my CW Jump Hour watch, an excellent piece of watchmaking. However, I paid 28GBPounds to have the watch engraved with my name and, for the life of me, I cannot see where the engraving is. The name Christopher Ward appears, three times on the watch (Face, Rotor and Watch band clasp), but not my name, the name I PAID FOR. On the back it reads "C14OAJH1-0129, Swiss Made, 2-Steel 3ATM". Am I missing something here, or is this just poor quality control? Please advise. Have I paid 28 pounds for nothing? Timoshenko Aslanides, 0003647716
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Posted 7 years ago
By offering a wide and very interesting collection at fair prices. Their watches are of very good quality. Their service is usually excellent.
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Posted 7 years ago
Contacted main shop to order a rubber strap for my much loved Trident and received excellent service as expected. Very friendly and helpful as usual. Considering my next watch purchase carefully and looking forward to making my decision.
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Posted 7 years ago
First impressions on the product are great. It runs smoothly, delivery was as communicated and I have a 5 year guarantee should there be an issue
christopherward.co.uk 5 star review on 28th July 2017
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Posted 7 years ago
They didn't. There was a delay before I received one of the straps and there was no communication to tell me it was on its way until I called. Am still awaiting the 2nd strap and, again, was not informed of a potential delay or, indeed, when it can be expected; again, until I called.
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Posted 7 years ago
Have purchased many C Ward watches over the years Latest purchase was located for me and posted out within two days Great service and exactly as described
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Posted 7 years ago
I have purchased three of your watches and one bracelet and I believe your products are of a high quality in both materials and design and your customer service is first class. Additionally, your product prices are very competitive. There's just not really anything to dislike.
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Posted 7 years ago
Everything went wrong. I ordered a watch on 10th July - it's now 28th July and I've still not got it. Worse still, is that there has been very little communication from Customer Services. I did get a watch, but it's not mine. Honestly, I've never known a worse experience.
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Posted 7 years ago
Excellent service, helpful staff. Adjusted my existing CW watch
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Posted 7 years ago
Had to send my watch back for repair. Fantastic service from start to finish
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Posted 7 years ago
As always good quality, looks smart on the watch. Great value for money. We have 5 watches between us. B
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Posted 7 years ago
My recent contact with Christopher Ward was to get my original C5 Malvern automatic 18ct gold wristwatch repaired. I managed to break the crown wheel for the second time in a year after a little too much winding and not enough wearing. I simply contacted the company through the website, got a prompt reply, the return pack sent out with the appropriate paperwork and returned it at the Post Office yesterday, at no cost to me.
christopherward.co.uk 5 star review on 27th July 2017
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Posted 7 years ago
My original order went missing in shipping. Since it was a discontinued item I was offered a full refund instead of a replacement. The watch was later returned to Christopher Ward and I was offered to repurchase the watch. It was sent to me with next-day shipping without extra charge. I am very satisfied with the watch and the great costumer service.
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Posted 7 years ago
Great satisfaction!
christopherward.co.uk 5 star review on 27th July 2017
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Posted 7 years ago
christopherward.co.uk is rated 4.5 based on 829 reviews