christopherward.co.uk Reviews

Name: christopherward.co.uk
Rating: 4.51

4.5 Rating 829 Reviews

88 %

of reviewers recommend christopherward.co.uk

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4.5

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022

Mr Jorge Biaut Otarola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“taking of my order”

Helpful Report

Posted 7 years ago

“Very efficient service and the products are superb. I now have a collection of 10 watches - speaks for itself really!!”

Helpful Report

Posted 7 years ago

“It's a very nice watch. I really like what I got. This is my first time getting a premium watch. My previous watch lasted me more than 20 years. I hope this be something I can stay with me for a long time because I get attached to my personal belonging. Just worry about having to go through the trouble to change the strip. At the moment, everything is satisfying.”

Helpful Report

Posted 7 years ago

“Very friendly staff and great communication throughout shipping and delivery process”

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Posted 7 years ago

“I had a good response to the request for a quotation for my repairs with a clear indication of what and why things needed doing to my watch and all at a very reasonable price”

Helpful Report

Posted 7 years ago

“The watch strap was very poorly packed.When I opened the package the 2 pins fell onto the floor and took me 10 minutes to find - Not impressed when I had paid £120.00”

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Posted 7 years ago

“As a first time customer I had high expectations which have sadly been misplaced! Firstly it has been almost impossible to obtain an accurate delivery date for the watch I ordered and needed me as the customer to chase - there were no calls from CW keeping me informed as I would have expected. Finally I had a call last Friday (15/09) to say that my watch was scheduled for delivery into the UK late this week (w/e 22/09) and to expect receipt the following week. Low and behold I received an email notification advising the watch had been shipped and would arrive on the 19th by Royal Mail. As no one was home to sign for the watch I checked on the tracking details to find that it was being returned to Carmarthen in Wales when I live in Essex. Having flagged this with the office I was told they would get onto Royal Mail and ring me back and which never happened. I therefore called once more and was given an excuse and promised a call would be made to the RM and I would get a call straight back and I'm still waiting......,. No information, no watch and very poor customer service........”

Helpful Report

Posted 7 years ago

“I wished to send my (excellent) Ch Ward watch for a five-year service - the team responded to my enquiry within hours and sent a pre-paid, "signed for" envelope promptly. Excellent customer service.”

Helpful Report

Posted 7 years ago

“Firstly I love the watch, the look and design are great. Unfortunately the strap broke within 8 weeks of buying it and rather accepting photos that could clearly indicate the broken part, customers services insisted I return the watch to be assessed ... Far from ideal as I'm not without a watch”

Helpful Report

Posted 7 years ago

“Care customer”

Helpful Report

Posted 7 years ago

“I bought a Trident Pro 600 black with bracelet and the watch arrived in 4 days to The Netherlands. I also got a discount AFTER my purchase (promocode). They refunded me a small discount within a day, amazing service and fast response!”

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Posted 7 years ago

“Service and responsiveness is exceptional.”

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Posted 7 years ago

“Just received my watch ⌚️ yesterday and I am well pleased. Delivery 📦 was within a week. My questions were answered by phone & email by your helpful staff. The packaging was was very well done. This my second Christopher Ward watch. Keep up the good work. P. N.”

Helpful Report

Posted 7 years ago

“I have recently taken delivery of my C3 Malvern Chronograph Mk III and I'm delighted with the watch and related packaging. I have bought with the black face, which is a lovely contrast to the silver casing etc. Given the attention to detail, it is a quality product for the money. This is my second purchase from CW and unlikely to be my last.”

Helpful Report

Posted 7 years ago

“Excellent service and hospitality. Very pleased with my purchase and the quality and craftmanship is second to none.”

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Posted 7 years ago

“About clock Christopher Ward found out by chance when I was looking for another clock on EBay. In the collection I have Swiss, Japanese, German watches. Why did I buy the C 60 Trident Pro 600? Now it's very easy to get on a fake. But in this case, you take 100% chivalry of Swiss quality. Without intermediaries. I've been granted a discount, I did not expect this. Delivery to Russia in a standard way-20 days. Packaging is reliable. Everything is at its best. very high quality, looks strictly and dearly. The service book is on excellent quality paper. The clock is very beautiful, Swiss quality is felt. It's a proven mechanism for years. I made the engraving that I ordered. Very precisely, the factory execution. The polishing on the watch and bracelet was A convenient adjustment of the bracelet.Components on additional sleeves.Brale size 43 mm, sit on the arm comfortably and look cool. Long keeps the backlight. I also want the C60 Trident Pro COSC Limited Edition with a dark (I and white) dial on the strap in size 38 mm.Pri good discounts I'll take. All successful purchases, choose. I did not regret. The clock is worth its money. The friends said that they are more expensive and no one doubted.”

Helpful Report

Posted 7 years ago

“The watch matches up to it's description. Pleasure to own a well engineered time piece that looks good and matches watches many times its price of well known brands.Service and delivery were brilliant. Really happy to own this watch.”

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Posted 7 years ago

“Lovely new leather strap came today. Looks really good quality.”

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Posted 7 years ago

“Christopher Ward watches had come to my attention some time ago. After some thought, I purchased a 43MM CW C60 Trident GMT. The watch more than exceeded my expectations, and I own some 15 high end watches. The features of the watch and the manner in which it is finished and functions, exceeds the performance of some watches I own that were considerably more expensive. Attractive, well-functioning and worth the cost.”

Helpful Report

Posted 7 years ago

“Excellent personal service on arrival. No pressure to purchase. Informative hour with Declan Strange, Sadly had to return a watch strap, just awaiting reimbursement. Will visit again to look at new stock!”

Helpful Report

Posted 7 years ago

christopherward.co.uk is rated 4.5 based on 829 reviews