christopherward.co.uk Reviews

Name: christopherward.co.uk
Rating: 4.51

4.5 Rating 829 Reviews

88 %

of reviewers recommend christopherward.co.uk

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4.5

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022

Mr Jorge Biaut Otarola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products coupled with great customer support... Overall a fantastic company.”

Helpful Report

Posted 9 years ago

“Excellent delivery and customer service and a very easy buying experience.”

Helpful Report

Posted 9 years ago

“Excellent customer service to go with a high quality product. Couldn't be happier with my purchase from Christopher Ward. Friendly and immediate response from their team made the whole process a pleasure. I would highly recommend them to anyone without a doubt that they will be more than satisfied with their watch.”

Helpful Report

Posted 9 years ago

“I purchased a Trident Classic C65-SWS from CWL at their showroom in Maidenhead in December 2014. They couldn't have been more helpful and went out of their way to ensure I thoroughly enjoyed my visit to the full. The Trident C65 is a fantastic watch, very simple and classy, I call it my 'Aqua Terra' but for considerably less money ! Nice weight and solid feel to the watch including the winding of the movement. I love the all over brushed finish. I have 14 CW watches including 6 for my girlfriend but this one is without doubt my favourite by far. You won't be disappointed.”

Helpful Report

Posted 9 years ago

“Great well made watches. Excellent service and frequent sales to grab a swiss-made bargain. There's a great community around the brand too, with many enthusiastic owners.”

Helpful Report

Posted 9 years ago

“Your watches are awesome. I just received my C-70 and it looks great. So many times watches look better on the web than in person, not this watch. It's fit and finish and feel when you wear it is terrific. I couldn't be more happy. Your sales and service were great and it was easy to follow the delivery process all the way through. The package was well protected and arrived in perfect shape. D.H.L. as well did a great job. Mr. Ward keep up the great work, you have a wonderful stall and now I'm a loyal customer. Thank you and your staff, and keep me informed of any new models or limited editions. Thanks again, Ron”

Helpful Report

Posted 9 years ago

“I'm on my fourth watch in five Months. I have been delighted with each one. Coupled with the standard of watches, customer service is the best that I've ever encountered. My advice to anyone is buy without hesitation! Fantastic company!”

Helpful Report

Posted 9 years ago

“I am a bit of a watch collector and first became aware of Christopher Ward watches about 6 years ago and bought one on impulse. I was simply blown away by the quality and design that was available at the price he was charging. It was, quite simply, beyond what I expected by a very big margin and certainly on par with some of the higher end big-name watches in my collection. I have bought 6 CW watches since that time and shall continue to do so as the collection develops. I cannot recommend them highly enough and the Customer Service at CW is also always exemplary too. You cannot go wrong with CW!”

Helpful Report

Posted 9 years ago

“I would like to thank Wera for her extra efforts to source a woman's watch for me, even though these have been discontinued. The watch is absolutely stunning and a timeless piece.”

Helpful Report

Posted 9 years ago

“I have now ordered several watches which have all been delivered quickly (with tracking) and arrived in perfect condition. The watches are excellent quality , hence the number of purchases I have made , and offer excellent value that few watch manufacturers can match . Responses to any questions on the website have always been nice and quick. On the one occasion I have had need to contact them by phone there was no waiting around or negotiating never ending option menu's , a real person who really knew what they were talking about answered within a few rings. Keep up the good work.”

Helpful Report

Posted 9 years ago

“Many times I have seen a picture of a watch and liked it, only to see it in a shop and think it's ok, but not as nice as I thought. No such worries with Christopher Ward. Ordered online and when delivered opened the box and found myself saying out loud "oh wow". I have purchased three watches so far and been absolutely delighted with each one. The ordering process is easy, the delivery extremely quick, the watches look great and are of a high quality. My last purchase I wanted a different strap and customer services arranged this without any fuss and good communication. All in all a high level of service and watches I would recommend to anyone. Thank you Chr,Ward.”

Helpful Report

Posted 9 years ago

“I have been a Christopher Ward customer for several years and currently own several of their models. The quality of CW watches is excellent, and because of their sales policy of only selling online the prices are great too! I am particularly impressed with their customer service - they are renowned among CW owners for it. Also, their 60:60 policy makes them very attractive. If you want a top quality watch at a great price - CW are the folks to go to.”

Helpful Report

Posted 9 years ago

“Christopher Ward Watches has a well deserved reputation for great customer service. I have bought 5 watches for family and friends and have yet to have anything but praise for the service and quality of their products When I have had a query they have sorted things out quickly and efficiently”

Helpful Report

Posted 9 years ago

“I first came across the watch brand Christopher Ward in a magazine article around 18 months ago. I had a look at the website and was surprised by the array of designs and more surprised by the price tags which seemed to good to be true. Finally, I bought myself the automatic C11 Makaira Pro 500 and having received my beautifully crafted time piece I can honestly say, hand on heart, it is a truly wonderful watch which is built so well I'm sure you could knock nails in with it (which I won't). The look, feel and weight of it is as good as my friends Bell & Ross, but was a fraction of the price of his, yet I have to say I prefer my CW. I am lucky enough to own an Omega, a Tag Heuer and an Oris and this fits perfectly into my collection, truth is, I haven't taken it off since it landed. I will be buying from ChrWard again very soon. Hats off to you guys for such a fantastic service and such a wonderful product. Best regards Mike”

Helpful Report

Posted 9 years ago

“I worked with Wera Mettes when ordering my C60. She was fantastic at answering my questions; very informative and responded in a timely manner. I didn't like any of the straps that came with the C60, so she let me swap it with a C8 strap at no extra charge. Through no fault of CW, USPS took almost 4 weeks to deliver my watch. Wera said she'd be happy to ship via DHL on my next order. Will certainly do business with again.”

Helpful Report

Posted 9 years ago

“I love my C60 trident my wife purchased it as a suprise in 2013 after a tour of Afghanistan there were a few negitives it originally came on a leather strap but this came apart possibly my fault getting it wet a few times so I purchased a metal braclet this is outstanding quality solid end links and dive extension the other negitive was the lume pip had came off twice but the team at chr ward repaired this for free under warranty very professional and a good turn around I think this must be a common fault I would like chr ward to make a military field watch and sell it at a low price to serving solders in the british army this should have a 38mm case a sapphire crystal screw down case back and crown tritium dial and hands a day and date complication a automatic movement with hand winding and hacking feature a nato strap also the option of regimental number on the dial or case back when purchased”

Helpful Report

Posted 9 years ago

“I have bought six watches so far and the family and I I could not be happier. The quality is exceptional and the service personal and professional. The question is would I buy any more. I guess so thats probably why I visit the site on a regular basis.”

Helpful Report

Posted 9 years ago

“I have been following the Christopher Ward watch line for a few years now, I have fallin in love with many styles offered on their website. I can now say that I am a proud owner of my first CW! My Trident C60 surpassed all my expectations! Great personal service from customer care as well! A pleasure to deal with. Also, I have learned a great deal about holology and the skill and design involved in creating a high end watch from the CW website, great information there! Thank you for offering such a fine product, I will be spreading the "Ward" about CW watches on my travels, as I now wear a very nice conversation piece on my wrist! All the very best! Roger Banks (Canada)”

Helpful Report

Posted 9 years ago

“our first purchase of a Christopher ward watch was made shortly after the launch and have over the years purchased nine in total and returned others for servicing. The website is easy to use and the pictures and information first class. Myself and my husband do own other watches but the quality and style of Christopher ward are truly outstanding and excellent value for money compared with other big brand names some of which seem very overpriced. To sum it up Christopher ward are up there with the very best and it is a pleasure to speak with the very knowledgeable staff. regards kath & john”

Helpful Report

Posted 9 years ago

“I don't normally write reviews but I am very happy to make an exception for Christopher Ward. I have been a very satisfied customer for several years as the range of designs, the prices and the excellent customer service, make Christopher Ward a great company to do business with.”

Helpful Report

Posted 9 years ago

christopherward.co.uk is rated 4.5 based on 829 reviews