Cloudious9 Reviews

Name: Cloudious9
Rating: 4.40

4.4 Rating 1,219 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Email:

richard@cloudious9.com

Write Your review

Tell us how Cloudious9 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Product Great Service. I purchased my first Cloudious in 4/20. It is a superlative product. Gone is the harshness on my throat and there is not a lot of smoke. When I had a problem with my device customer support was right there with help. I bought two more devices for Christmas gifts although I kept one of these for myself. I left them in my car overnight in 20 degree weather. They wouldn't work. So I contacted customer support and after a submission of videos they sent me not one but 2 of the battery units. These folks have provided the best customer service this side of Apple ( I think Apple care is the best). I heartily recommend the product and the company.”

Helpful Report

Posted 3 years ago

“My only complaint is someone should have inspected the second grinder before sending it out. The spout does not stay up. Michael”

Helpful Report

Posted 3 years ago

“I bought the bundle so i have all 3 products. Surprisingly i was disappointed with the product i was most excited to get the Hydrology 9. It is so inconsistant and the heat setting on its highest is not hot enough. I am only able to ever get one cycle out of each bowl and the battery seems to constantly be running low. BUT The two other products that i received that i really just bough on a whim are amazing! If the Hydrology 9 didn't exist and i just purchased the Atomic 9 and Techtonic 9 i would give a 5 star review. Everything arrives fast, beautiful packaging and tons of accessories. I think the Atomic 9 does what i expected from the Hydrology 9. The Atomic 9 has amazing taste, great heat options, user friendly and it really gives nice hits and several cycles out of one small bowl. It really saves money on product and you get everything out of it. The Techtonic 9 makes packing a bowl take 2 seconds. If you smoke often this is just so convient and user friendly. It seems silly but honestly everytime i pack a bowl i am excited to use it. I really hope Cloudious 9 fixes the issues with the Hydrology 9 to have it work as well as the Atomic 9, then this would be an overall 5 star review.”

Helpful Report

Posted 3 years ago

“The hydrology 9 is such a great product i own a couple. When i have reached out to customer support they are very timely in getting back with me.”

Cloudious9 5 star review on 1st March 2021

Helpful Report

Posted 3 years ago

“This is my first new vape in years - I've been using PAX. I really like the Cloudious9: it's, comfortable to hold, airflow is great, taste is much better, and it's easy to use. AND it's a fantastic price point! Never going back to PAX.”

Helpful Report

Posted 3 years ago

“The Vaporizer doesn't hit hard enough on any setting”

Helpful Report

Posted 3 years ago

“Not what I expected but its ok”

Helpful Report

Posted 3 years ago

“Updates on delivery status are reassuring during pandemic.”

Helpful Report

Posted 3 years ago

“Ok, I’ve had my Hydrology9 by Cloudious9 for a week now and it’s changed my opinion of vapes. The water filter gives you the feel of a traditional bong. The heater unit works very quickly and the the bottom stir was an ingenious idea. This little unit is awesome!”

Cloudious9 5 star review on 16th February 2021

Helpful Report

Posted 3 years ago

“I expected to have a mediocre experience with the Atomic9, but was really surprised at the superlative quality for the extremely reasonable price. It will be great, too, for travel. In fact, it is so well made I have decided to buy/try a Hydrology9!”

Helpful Report

Posted 3 years ago

“It's taking a little time to use it correctly. It's working fine and with a little more use I think my good rating will become very good.”

Helpful Report

Posted 3 years ago

“Works better than I EXPECTED IT TOO! PERFECT FOR MY NEEDS.”

Helpful Report

Posted 3 years ago

“I was unable to complete my order online and had to initiate a chat session. The agent in the chat session was very helpful and facilitated a successful order. My only complaint is that it took longer.”

Helpful Report

Posted 3 years ago

“The hydrology 9 works great takes smooth hits, i love love love this product!! Aside from that I had no problems claiming the warranty when I had a charging issue with the product. The customer service is A+”

Helpful Report

Posted 3 years ago

“I own both the hydrology9 and the atomic9. The hydrology9 while a lot of fun to use has some issues with water leaking at times and occasionally finding its way into the airpath at the bottom of the unit making it a bit challenging to clean each use and more for special occasions. The Atomic9 has none of these limitations, and I was surprised with just how smooth and cool the vapor is. I enjoy how open of a "pull" the atomic9 offers while keeping the hit very smooth and cool. I'd trade my hydrology9 for a second atomic9.”

Helpful Report

Posted 3 years ago

“This is our second hydrology, the other one still works. When we saw there was a combo offer for all three for $219 we grabbed it, however we were charged more at checkout, was a bit disappointed about that. Love the black leather case though we can tell them apart. Also really happy about some of the upgrades, like the small seal, close to the top that was notorious for getting rubbed out of place by the case, always so nervous it would break. Not anymore thanks guys, wish both my hydrology were the same. The power button is also much better, and I feel like you getting more air through as well. Well done guys for always making improvements 👍 This is our second atomic9 as well, the first ones hinge first broke, then the magnet also broke out. We haven't tried the new one yet, hope the lid has been upgraded to be completely removable rather than a hinge, the hinge makes it really hard to clean and refill. 😉”

Cloudious9 5 star review on 29th January 2021

Helpful Report

Posted 3 years ago

“Nice packaging.vnice product. Nice Customer service.”

Helpful Report

Posted 3 years ago

“Great customer service... which I only found out about because the online checkout would not work, so this is more of the third parties problem, but cloudious9 should work with a more reliable company for online sales.”

Helpful Report

Posted 3 years ago

“Its a good product but thout it was a grinder like ur ad says but no u gota buy a grinder also .. why not combine the 2 !!😒🙄”