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Coggles Reviews

1.3 Rating 195 Reviews
7 %
of reviewers recommend Coggles
1.3
Based on 195 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

0844 249 5020

Email:

info@coggles.com

Location:

Meridian House, Gadbrook Park
Redruth
CW9 7RA

How is Coggles returns process?
(4 weeks ago)
Greater than 94% of reviewers feedback is Coggles returns process could be better.
(4 weeks ago)
F

Returns - Difficult

0.00%
Industry Average
Do not buy from this company. Their returns process is a shambles and I am still waiting for refund from a parcel retuned on 11th Jan. I have emailed, sent tracking info, had confirmation it was being processed on 30th Jan and would be back in 5 days and still nothing. Disgraceful service. I will post daily until I get my refund to warn others, this should not happen!
- Rebecca H
If I could give 0 stars, I would. I returned a parcel over two weeks ago and they refused to refund me, claiming they hadn’t received the parcel. I used the same postage service I have used for all past returns and have never had an issue, so am certain that they are not being truthful. Additionally, I provided proof of postage and they are still not agreeing that I did actually return the parcel.
- Anonymous
This place is horrible! Do not buy anything from them. You can’t reach them by phone, there is no customer help with returns so you are stuck with the Product for good. Worst experience ever!
- Anonymous