Coinbase Reviews

4.0 Rating 1,205 Reviews

72 %

of reviewers recommend Coinbase

4.0

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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How quickly does Coinbase resolve customer queries?

(2 weeks ago)

Greater than 58% of reviewers feedback is Coinbase resolves customer queries within an hour.

(2 weeks ago)

87.09%

Industry Average

“ com enough for their outstanding service in helping me recover my lost funds. ”

- Julia Halba

“ I’ve been using this service to stay connected with my long-distance partner, and I couldn't be more impressed. ”

- Lowery Cole

“ Coinbase’s alright so far…customer service wait times can drag a bit, but still manageable ”

- Ophelia