Coinbase Reviews

4.0 Rating 1,168 Reviews

73 %

of reviewers recommend Coinbase

Company Reviews

Questions

Metrics

4.0

Based on 1,168 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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How is Coinbase returns process?

Helpful Report

(1 week ago)

Greater than 77% of reviewers feedback is Coinbase returns process is easy.

Helpful Report

(1 week ago)

12.50%

Industry Average

“ I invested $45,000 and I got scammed by a company called Coinbase a supposed investment platform that promised high returns through cryptocurrency trading. ”

- James Oliver

“ They forced me to invest even after I didn't see any returns, and when I refused to do so any longer, their attention and persistent emails dwindled, which increased my level of skepticism. ”

- Gina Howard

- Felicity Nunah

Coinbase Reviews

Returns - Difficult