Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,681 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Très bien satisfait de la matière et du rendu s ajusté Très bien faut forcer un peu dans les angles mais il lui faut le temps de se détendre”

Comfort Works 5 star review on 7th May 2023

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Posted 1 year ago

“Housse canapé Kramfors Ikea correspond tout à fait, s ajuste parfaitement, travail soigné! La couleur est très fidèle. Merci beaucoup”

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Posted 1 year ago

“La funda ha quedado genial!!”

Comfort Works 5 star review on 30th April 2023

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Posted 1 year ago

“Perfect fit, fast delivery👍”

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Posted 2 years ago

Hey there! Thank you so much for your kind words and have a wonderful day ahead :) - Mira from Comfort Works

Posted 1 year ago

“I can’t say enough good things about this company! I ordered two custom slipcovers for a beautiful but tired looking Ethan Allen sofa that I wanted to keep. Customer service walked me through the extensive measuring process - which was a bit scary as I was sure I’d make a mistake. It took a little while and some back and forth but it was totally worth it - once my covers when into production I had them in less than 2 weeks. I’m a US customer and international shipping took only 3 days. They are both beautiful and fit my sofa perfectly. I’d recommend ordering plenty of swatches before ordering - the fabric descriptions online are very accurate but it’s better to see and feel the swatches in person. Also, if you are having custom covers made, be patient with the process. It’s worth it. The measuring process seems tedious but it’s designed to make sure the covers fit well.”

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Posted 2 years ago

Hey there, Amy! We can't thank you enough for your kind words. We're so happy to hear that you're enjoying your new covers. Thank you again for trusting us with your slipcover :) - Mira from Comfort Works

Posted 1 year ago

“I’m based in France and it was my second order to the website. Very good assistance by email since I got an old ikea sofa (thanks to Lisa). I strongly recommend due to the quality and the service.”

Comfort Works 5 star review on 26th April 2023

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Posted 2 years ago

Hi Pereira, it's so great to hear from you! Thank you so much for your continued trust and support :) - Mira from Comfort Works

Posted 1 year ago

“Hello, I ordered the cover for the ikea Karlstad couch and need to say that the cover looks even better than original :) The garments are really nice and great to touch or sit on it and most important ist that it's fit like original! Would recommend it to everyone who is searching for a new 2nd. Life for his couch!”

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Posted 2 years ago

Hey there, Gasparovic! Thank you so much for leaving us such a great review. We're ecstatic to hear that you're enjoying your Karlstad's new look :) - Mira from Comfort Works

Posted 1 year ago

“Performance weave fabric is better than the sample piece. Slipcovers fit my 12-year-old pottery barn sofa perfectly. I recommend this company to anyone looking for a replacement cover.”

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Posted 2 years ago

Hi Joyce! That's so great to hear - we can't thank you enough for letting us know. Thank you for all your trust and support :) - Mira from Comfort Works

Posted 1 year ago

“WE LOVE IT! The best customer service that we have received as long as I can remember. 33 e-mails between Mark (Comfort Works) and me coordinating the color, fabric, confirming dimensions, and revalidating dimensions to ensure that the cover for the Dean Sectional Sofa arrived quickly and perfectly for installation within 15 minutes from opening the box. The response time on correspondence was typically within hours. My wife and I are going to rave non-stop about Comfort Works and our all-star customer service representative, Mark N. I'd upload a photo, but the review breaks when I try.”

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Posted 2 years ago

Hey there, Warren! Thank you so much for sharing your experience with us. We're thrilled to hear that it was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 1 year ago

“Comfort Works made me a cover for my IKEA Finnala couch. I picked the scratch proof velvet fabric so my cats couldn’t trash it. It came quickly and was great. Except for the chaise cushion. The price was totally wrong. I went back and forth with them on measurements and sent many pictures. Eventually we got everything worked out and they made a new cover and sent it for free. It’s amazing to work with a responsive company that follows through on their word. I’ll be ordering again.”

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Posted 2 years ago

Hi there! We can't thank you enough for leaving us such a wonderful review - so glad to hear that we were able to clear things up for you :) - Mira from Comfort Works

Posted 1 year ago

“They were great and my couch looks wonderful”

Comfort Works 5 star review on 24th April 2023

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Posted 2 years ago

Hi Margie, we're so thrilled to hear from you! Thank you so much for all your trust and support :) - Mira from Comfort Works

Posted 1 year ago

“I'm super happy with the new cover for my Ektorp convertible sofa. It fits perfectly and went through the washing and drying without shrinking. My sofa looks like new now so it will last me for a few years more.”

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Posted 2 years ago

Hi Georgsdottir, thank you so much for leaving us such an amazing review. We're over the moon to hear that you're enjoying your Ektorp's new look :) - Mira from Comfort Works

Posted 1 year ago

“2nd time ordering at comfort works. Product’s great. Always good assistance along the way of production. Asking about pictures, dimensions to sort everything out and avoid issues. Thank you to all the team!!!”

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Posted 2 years ago

Hi Romain! Thank you so much for leaving us such a stellar review. We're always so happy to hear that your experience with us was a great one :) - Mira from Comfort Works

Posted 1 year ago

“Impressed with quality of fabric and craftsmanship. It's very nice. And for the price, can't beat it. One satisfied customer.”

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Posted 2 years ago

Hey there, Robin! We can't thank you enough for the kind words :) - Mira from Comfort Works

Posted 1 year ago

“I absolutely love the quality of this slipcover for my Arhaus couch. It fit so well and the added addition of the phone charging port is a great plus! Thank you!”

Comfort Works 5 star review on 18th April 2023

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Posted 2 years ago

Hi Diana! Thank you so much for your kind words. We're so happy to hear that you're enjoying your new covers. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I’m very happy with the Brushed Cotton white slip-over for my IKEA Ekeskog sofa. It fits perfectly and it’s well made. It feels very soft Delivery shipment was about a week to Germany. Thank you Comfort Works Miëtt”

Comfort Works 5 star review on 17th April 2023

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Posted 2 years ago

Hey there, Miëtt! Thank you so much for leaving us such a stellar review. We're ecstatic to hear that you're enjoying your Ekeskog's new look and that your experience with us was a great one :) - Mira from Comfort Works

Posted 2 years ago

“The whole process was supported by the staff who were very helpful in answering all my questions (and they were many!), to ensure that I purchased what was right for me. The package arrived without delay. Love the details of the packaging, the note and the stylish bag with all the pieces carefully folded. My living room is transformed, perfect colour, perfect fit! Thank you all!”

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Posted 2 years ago

Hi there, Dr Ana! We can't thank you enough for leaving us such a thoughtful review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Guter Kundenservice, schnelle Lieferung, sehr gute Qualität und Passgenauigkeit. Danke!”

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Posted 2 years ago

Vielen Dank für deine tolle Bewertung! Jederzeit gerne wieder. - Simon von Comfort Works

Posted 2 years ago

“春を迎えグリーンのカバーに交換しました。大きさもぴったり､バッチリです”

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Posted 2 years ago

“Eine wirklich perfekte Alternative zum Kauf einer neuen Couch!! Der Raum wirkt nun viel heller :) Ein paar Fäden mussten noch abgeschnitten werden und die Seite auf der bei uns die "schwerere Person" sitzt, wirft mehr Falten. Ansonsten tolle Qualität > auch den ersten kleinen Fleck, konnte ich einfach rauswischen!”

Comfort Works 5 star review on 15th April 2023

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Posted 2 years ago

Herzlichen Dank für die ausführliche Bewertung und die tollen Fotos. Die Bezüge können gewaschen, schattig getrocknet und noch leicht feucht übergezogen werden, sodass sie sich besser dem Rahmen anpassen und etwas fester sitzen. Wir wünschen dir alles Gute. - Simon von Comfort Works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,681 reviews