Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfort Works provided excellent help with a slipcover For my 20 yr old Thomasville sofa. Rachel and Sarah ( and others) helped with measurements and fabric selection . I chose the Madison Sand for the. color match. Would have liked 100% cotton but color selection was too dark. Communication was thorough and frequent ( even during Covid) US Fed Ex tracking was the delay saying it would be one day and not Showing up for 6 days. Also stated it would require a signature which it did not. Packaging and personal note were noted positively. Overall an excellent product!”

Comfort Works 5 star review on 21st July 2020

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Posted 4 years ago

“Very happy with my covers. Fit perfectly arrived on time will be ordering again as price is so good. Excellent”

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Posted 4 years ago

“Arrived at time with no problems with danish customs. My two new Soderhamn sofas looks like a million with the Luna Flax cover - and I am so satisfied with it. It takes a little bit of time to place the covers, but it fits absolutely perfect when its on, and looks so much more exclusive than any of the IKEA covers.”

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Posted 4 years ago

“The cover is very well made and fits tightly on our Ektorp Chaise. We ordered on June 3rd and received the cover the second week of July. We recovered the chair since our blue and white cover had faded in the sun. The color is Cotton Canvas White. You need to loosen the arm of the chair to place the cover on the chair. Very happy with our purchase.”

Comfort Works 5 star review on 20th July 2020

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Posted 4 years ago

“Arrived a bit wrinkly due to the creases from being packed. I'm sure those will go away over time. Otherwise, the slip cover fits perfectly on my Pottery Barn sofa. Glad I was able to hold on to my sofa without having to buy another expensive cover from Pottery Barn or just another sofa. Their slip covers run at least $2000!”

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Posted 4 years ago

“Fits perfectly on our discontinued IKEA couch and the fabric/color is top notch. No issues on the international shipping. WAY BETTER than the slipcover alternative.”

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Posted 4 years ago

“Beautifully made, durable, and fit my IKEA chairs perfectly. Really elevated the look and quality of the chairs.”

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Posted 4 years ago

“Fits my Pottery Barn sofa perfectly! Love the slipcover. Will definitely be back to purchase other slipcovers! Thank you!”

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Posted 4 years ago

“Perfect fit, great colour, exactly as described”

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Posted 4 years ago

“Delivery was prompt and the company communicated all relevant progress from the date ordered to when the items were delivered”

Comfort Works 5 star review on 17th July 2020

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Posted 4 years ago

“WOW! LOVE LOVE LOVE my comfort works upholstery! I work in interior design and I am around amazing fabrics all day. They brought our sofa back to life. The fabric is so dreamy. Thank you thank you!”

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Posted 4 years ago

“Covers fit perfectly and brought new life to my old chair”

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Posted 4 years ago

“Great communication and arrived at the promised time! The colour was a perfect match to what was on the chart and it fitted exactly! Thanks Team!”

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Posted 4 years ago

“Great product. Excellent fit and has saved our sofa from landfill. Great option when sofa is perfectly fine but upholstery has seen better days.”

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Posted 4 years ago

“the sofa cover is perfect. Great quality and fit. Couldn't be happier. The new set of legs I purchased are HORRIBLE. Wobbly and could not use them...”

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Posted 4 years ago

Hey Juan! So glad to hear that you are happy with the slipcovers. A little bummed out with those sofa legs. You bought 4 Baileys with us, yeah? :( I've sent you an email with some follow-up questions so we can try to resolve this issue together. Speak soon! Ning from Comfort Works.

Posted 4 years ago

“I will use this company over and over again. I am so thrilled with how our sofa cover turned out. It fits snuggly and is well made. It makes our IKEA couch look so chic. It is well worth the wait. It took about 5 weeks to make and ship to the US, but again, well worth the wait. I spoke to customer service a couple of times throughout the process and they were so helpful and responsive.”

Comfort Works 5 star review on 15th July 2020

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Posted 4 years ago

“I cannot be more happy with my new sectional slipcover. I have to admit I was skeptical. But I will tell everyone I know to use this company for any slipcover. I have a Pottery Barn Pearce Upholstered sofa. I didn’t love the color and called Pottery Barn to order a slipcover. They said they could not sell me one as it wouldn’t fit because it was not technically a slipcover sofa. Thank heavens I searched online and found Comfort Works. From the very beginning I was taken care of by customer service with polite and timely emails. I ordered the Madison Coal cotton fabric after ordering swatches first. Which I highly recommend. I received the slipcover one month after I placed my order which was amazing. I took it out of the box and it was perfectly wrapped in the best bag and I knew the fabric was high quality the moment I opened the drawstrings .....I was so nervous putting it on....piece by piece ....pillow by pillow...and every single piece fit like a glove. I am still blown away. My sofa is now so beautiful. And the cost was a fraction of what I would have paid for a PB one. Thank you so much CW for being true to your word and proving that we can still believe in products from small companies. Signed a very happy customer !!!!! P.S. I am now looking for something else in my house to slipcover. Lol.”

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Posted 4 years ago

“Great quality, well made, love the color! Fits perfectly and is easy to take off for cleaning.”

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Posted 4 years ago

“Brilliant fit. The quality of the chair covers exceeded my expectations. Thank you.”

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Posted 4 years ago

“My comfort works cover fits my ikea manstad sofa perfectly and looks great! My old faded couch was in dire need of a re-vamp and the comfort works cover provided just that. Putting the covers on was a bit of a challenge simply because I had to take my sectional apart and re-assemble it. However - the covers themselves went on super easily & the end result is more fitted than a generic couch cover. :)”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews