“SCAM COMPANY, BEEN WAITING FOR MONTHS FOR ORDER, BUT BBB SITE WASR EASY TO LEAVE COMPLAINT https://www.bbb.org/search AND FELT BETTER WHEN COMPLAINT WAS GIVEN FBI https://www.fbi.gov/scams-and-safety COME ON PEOPLE LET'S ASSIST THE MAKE THE WEB A BETTER PLACE AND EXPOSE COMFY SANDALS FOR THE CON ARTIST THAT THEY ARE. I PUT ONE STAR BUT I MEANT -10.”
“It has been a month and half since I ordered and payed. No shoes. But they keep sending me emails to order more. Poor poor don’t order with debit card. No way to cancel order.”
“(7-16-2020) SURE WISH I HAD FOUND THIS SITE BEFORE I ORDERED FROM THEM TOO. PLACED MY ORDER FOR 2 PAIRS, THEY CHARGED MY CREDIT CARD AND GOT THEIR MONEY.
SENT ME AN EMAIL THAT MY ORDER WAS ON IT'S WAY. SAID THAT IT SHOULD ARRIVE WITHIN 14-21 DAYS. IT NEVER DID! TOOK MATTERS INTO MY OWN HANDS: EMAILED THEM EVERY DAY (EVEN THOUGH I NOW THINK THAT THEY ARE NOT A LEGITIMATE COMPANY-SCAMMING PEOPLE), BUT I SENT EMAILS EVERY DAY "BUGGING" THEM ABOUT MY ORDER AND REQUESTING A REFUND. STATING THAT THEY WEREN'T LEGITIMATE, THAT THEY DON'T HAVE ANYONE WORKING THERE TO "GET BACK WITH YOU" IF YOU SEND 'EM AN EMAIL. SO FINALLY, I WENT 3 STEPS FURTHER: I FIRST WROTE THE COMPANY A LETTER~REQUESTING A REFUND. SECOND: I CONTACTED THE BBB AND FILED A COMPLAINT WITH THEM AND THIRD: I CONTACTED THE POSTAL INSPECTORS BECAUSE THEY SOMEHOW ARE USING THE POSTAL TRACKING SYSTEM AND I SAID THAT THEY WERE NOT A LEGITIMATE COMPANY. AFTER REFUSING TO ACCEPT THE OPTION THAT THE BBB GOT BACK TO ME WITH (COMFY SANDALS WANTED TO CONTINUE WITH: MY ORDER HAS SHIPPED) AND THE POSTAL INSPECTORS GOT BACK WITH ME THAT THEY HAVE RECEIVED MY COMPLAINT AND WILL GET BACK WITH ME WHEN THEY ARE FINISHED WITH THEIR INVESTIGATION. IT'S BEEN 2 DAYS SINCE I GOT MY EMAIL FROM THE POSTAL INSPECTORS AND I JUST GOT AN EMAIL FROM COMFY SANDALS (7-16-202) STATING THAT I HAVE A REFUND BEING CREDITED TO MY CREDIT CARD...WOW!! HAD I KNOWN THAT THAT WOULD HAVE HAPPENED, I WOULD HAVE DONE ALL THIS SOONER! WILL NEVER ORDER FROM THIS COMPANY AGAIN AND I WILL SPREAD THE WORD TO OTHERS: DO NOT ORDER FROM COMFY SANDALS...THEY ARE A SCAMMING COMPANY!”
“The only reason there is one star in this review is because I couldn't write the review without clicking on a star. I would give them black coal before a star. Terrible company. Placed my order several weeks ago, and I never received my sandals. They charged my card of course. SCAM!!! The customer service line is a black whole and the contact email bounces back. DO NOT ORDER FROM COMFY SANDALS. Learn from my mistake.”
“I purchased a pair of sandals at the beginning of May and then received an email on May 8 that my order was shipping and to expect them in 7-14 days. I have been tracking them ever since. First all tracking information was in Chinese but finally was able to get it translated into English. The last post was on May 31 that my sandals were being prepared for shipment from China. I have sent an email to Comfy Sandals with no response from them. Of course they charged my credit card in May so they gave my money so they don’t care if I ever receive my sandals. Do not order from them!”
“Ordered a pair of sandals 2 months ago. Never received them and their tracking system is a joke as is their customer service. Avoid them as you would the plague. I am goin g to try to see if my credit card company can help.”
“Same as everyone else. Ordered 4 pair of sandals on 5/27/2020. They send me emails saying they have shipped but I still do not have them. They do not answer emails or phone messages. When you try to track your order it says the tracking number can’t be found. I will be calling my bank to try to get my money back. DO NOT ORDER FROM THIS COMPANY!!!!”
“Same story, different day. They charged my credit card end of May and still no sandals. Tracking number info is in Chinese! Wish I would have looked at reviews before I ordered from them. I also will file a complaint with Better Business Bureau. Hopefully my credit card can recover the money and thankfully I only ordered one pair of sandals.”
“I ordered two pairs of sandals in May 2020. The tracking information says that my shoes are in Brooklyn NY and when I call Comfy to find out where my shoes are all I get is a message saying leave a message. I have emailed them several times and have not received a response nor have I received my sandals. Bad way to do business. I'm filing a claim with the BBB.”
“Ordered 3 pairs of shoes off of Boho shoes .com which turned into comfy shoes .com , neither one is a legitimate business. I spent $165 on May 18 through Pay pal , never got any shoes and their phones are disconnected. WATCH OUT !”
“I recently posted a one star review but I need to amend it. Finally I received my sandals, many weeks late. So I can’t say the company is a scam since I’ve gotten them and they are very nice, just as advertised. Though I can only give them 3 stars because their customer service is the worst. They never responded to any of my correspondence. I will not ever order from this company again.”
“I never received my sandals. I have emailed them 4 times and never got the courtesy of a response. I would NEVER buy from this company. They have the poorest customer service ever. I ordered the sandals 5/25/20 & today is 7/2/20 & still NO SANDALS.”
“I ordered a pair of sandals for my daughter 2 months ago and they still have not been delivered 😡 I have tried to contact the company but my emails are NOT DELIVERED BECAUSE I GET A MESSAGE DAYING THAT THERE MAY BR S VIRUS IN MY EMAIL......BS😡”
“I ordered one pair of sandals, waited, waited, tracked the package to City of Industry, CA and there they supposedly sit. I have emailed them several times with no response. If I had done my homework before and looked at this website, I would never have ordered them. I have been emboldened by several of your reviews and just now have contacted the bank to contest the transaction.
I went to Amazon, bought a better sandal for slightly less money, received the package on time, and have just now ordered two more pairs. They will arrive on time July 8, 2020.
Is there a way to shut this company down?”
“It’s been almost 2 months since I ordered. I still don’t have my order. I’ve tried calling - it goes to a generic voicemail. I’ve sent 4 emails that all have gone unanswered. Apparently a complete scam!”
“BEWARE OF THIS COMPANY! I see from all the other one star reviews I’m not the only scammed. The tracking shows they made it to California and then nothing after that. I’ve emailed, called and left messages and sent messages on the “contact us” page of their site, still nothing. I’ll dispute the charges like others have done and see if I can at least get my money back that way.”
“Ordered four pairs of sandals for $98 on April 10th and they took my money immediately. Still no sandals in May. No response to my email. Still no sandals in June so I disputed the charge on my credit card and money was temporarily refunded. After 75 days two pairs of sandals were delivered and they smell like fish.”
“Wish I would be able to give this company no stars. I ordered multiple pairs of these sandals in May of this year and today, June 24, I still have no product. It is a scam and I am ashamed to admit fell victim to their unlawful scam!”
“Ordered two pair on may17, paid for them with my debit card; no sandals as of 6/22! Good news is I disputed with my bank, received temporary credit and they will investigate! So, kudos to my bank; boos to Comfy Sandals!!”
“Stay away. Label the emails as Spam. Delete. Delete. Delete
It's a scam. I ordered a pair for my wife in mid May. They do not respond to any messages. I have filed a formal complaint with PayPal. Do not order from this company.”
