“Waited 2 months for my $165 order. Never received a single pair. No response from company after sending four emails. Thankfully, I had purchased through Paypal and after the company attempted to snooker Paypal, I was refunded my entire amount.”
“I had the same problem as everyone else. Didn't receive the sandals from my order in May. We may have enough people here for a class action suit. They actually have the nerve to continue to send me e-mails trying to get me to order more shoes!!”
“Comfy Sandals doesn't even deserve a 1 Star! I honestly believe this company is a SCAM! I ordered my sandals April 23 and still haven't received them. I've left voicemails, written emails and I get no response from them.
DO NOT BUY ANYTHING FROM THIS COMPANY!”
“Ordered 2 pair of sandals back in May. Received an email on the 6th of May with a tracking number saying they were waiting for receipt from the USPS. Tried numerous times to contact them via, email, phone and instagram. Needless to say there was no response from them and I lost $63. I contacted my financial institution and they returned my money temporarily. Today I received information saying that Comfy Sandals is denying my claim based on the fact that they did their due diligence by shipping the order, even though there is no evidence that purchase was received. After reading numerous reviews it appears that this site is a scam, so please read reviews before ordering from them.”
“I never received my shoes. 2 months later i cant get intouch with anyone. Phone number listed goes straight to a voicemail. Facebook page cant be reached. Scam got me for 30 dollars. Im sure im not the only one... Should have just spent the few extra bucks and went name brand.”
“Ordered 2 pair of sandals in May (the 3rd and the 10th). It is June 23 and we haven't received them. I tried calling them, but got an answering machine that cut off before I could leave a complete message. This company is likely a scam. I wish I had looked at these reviews before we ordered them.”
“I ordered the Bohemian Sandals on 5/17/2021. Today is 6/22/2021 and I have yet to receive them. I have tried emailing them with no response. I tried calling and received a voicemail recording that sounded like a residential message after never receiving a call back. After waiting another week and trying to reach them again last Friday, my tracking order disappeared from their online tracking service - 17Track. I have called VISA and reported them to get my money back. My next communication will be the Better Business Bureau. BEWARE OF THIS BUSINESS AND AVOID ORDERING FROM THEM!!!”
“Ordered and paid for the sandals over 2 months ago but I still have not received them. When I try to call the company, nobody answers the phone and none of my emails are returned. I’m very disappointed!”
“One Star is too many ! No delivery after waiting over a month. Save yourself unneeded Aggravation Do Not Deal with this outfit . They will not respond to any Of my communication attempts . However They sure do take your money promptly . Don’t keep feeding them.”
“Ordered almost 2 months ago and have never received. Emailed them 7 times and left 3 messages. No response from them. Don't waste your money like I did.”
“What customer service? There is NONE. Paced an order, tracking number showed order delivered to another state. Emailed company twice - no response. Called company - no response. Now have a credit dispute on my credit card. My advice, don't order from this company and expect to receive your merchandise, or any other customer service.”
“Ordered a 40 dollar pair of sandals. I got a cheap pair of sandals that didn't fit and the sandal had dried glue on the side. Got a 20 pair of sandals with a strong smell of glue. Avoid this company. Products don't match the ad.”
“I ordered a pair for my granddaughter and as a result of the UpSale I purchased a second pair that same day. After about one weeks I noticed that a shipping label was created for both pair. After two weeks I noticed that my order was still being processed.
I am now 31 days past my original order date, I have called the company no less than three times 319-209-6566 and at least the same amount of emails.
I left voice mails as there is never a live person to answer the phone. None of my emails were responded to. I spent a total of $71.89 for the two pair. Today I called my bank and had the charges reversed for both pair.
AVOID THIS SO CALL COMPANY They are probably using customers money to invest and make money of of until the have to refund your money. CROOKS……!”
“Never received sandals.. reported as fraud to my bank and they started investigation and refunded my $. Will check every company I order from from now on!!”
“This company is a scam! Do not be fooled by them. I ordered three pairs of sandals three months ago and to this date I have not heard or seen anything from them. They ignore all calls and emails. Do not purchase from this company unless you like losing money. If I could give them a negative rating I would. Boo on Comfy Sandals!!!”
“I placed an order two months ago and never received my order! I have emailed comfy sandals at least 5 times and have never heard back from anyone!
TERRIBLE customer service. I paid and have nothing to show for it. Can’t even get a refund. Can’t get anyone to answer me.
I would NOT recommend this company to anyone! They’re thief’s!”
“It's a shame so many people had problems. I 've now ordered 8 pairs of shoes and all have been really nice. In fact, I gifted 2 pairs and am about to order some more. All shoes have held up well for several years even though I wear them to death. They are so comfortable, and the price is what I usually pay for shoes. The only drawback is that they take a long time to come, 6-8 weeks. But they are worth the wait.”
