The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great produce and service! Notifications about time of delivery are very helpful and I have not experienced any problems whatsoever! In all excellent company to deal with!”

Helpful Report

Posted 2 years ago

Thank you so much for the amazing 5 star rating, Carol! We truly appreciate your loyalty and your kind words about our great produce and service. We are glad that you found the notifications about delivery time helpful, and that you have not experienced any problems with us. Thank you so much for being a loyal customer and for your kind words!

Posted 2 years ago

“Arrived on time and beautifully wrapped. 3 bird roast was A+, thank you very much!”

Helpful Report

Posted 2 years ago

Thank you so much, Lisette, for your five-star rating of Coombe Farm Organic! We are so glad to hear that your three bird roast arrived on time and was beautifully wrapped. We sincerely appreciate your loyalty and look forward to your future orders. Thank you very much for being a repeating customer!

Posted 2 years ago

“The Delivery all arrived in good condition. So Far we have only tried the chicken broth which was delicious clean and natural. Also the pheasant which was a fantastic flavour.”

Helpful Report

Posted 2 years ago

Thank you so much Oliver for the wonderful 5 star rating of Coombe Farm Organic! We absolutely appreciate it and we are so glad your delivery arrived in good condition and that you have already tried some of our products. The feedback regarding the chicken broth and pheasant flavors is amazing, and we are glad that you have enjoyed them. Thank you so much for being a loyal customer and for continuing to support us!

Posted 2 years ago

“Generally a very high standard of products, excellent quality and flavour. Customer service is good and responsive.”

Helpful Report

Posted 2 years ago

Thank you so much Galen for your 5-star rating of Coombe Farm Organic! We are so glad that you felt our products were of a very high standard, excellent quality and flavour. It's customers like you who make us want to keep delivering that experience! We really appreciate your loyalty and for being a returning customer!

Posted 2 years ago

“Wonderful company”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful 5 star rating of Coombe Farm Organic, Jemima! We are so humbled to be receiving such positive reviews from such a loyal and returning customer. We are delighted that you continue to enjoy our products and thank you for being a part of the Coombe Farm Organic family.

Posted 2 years ago

“Always wonderful. The only brand I trust.”

Helpful Report

Posted 2 years ago

Thank you so much, Natasha, for your 5 star rating of Coombe Farm Organic! We appreciate your loyalty and trust more than you could ever know. It is wonderful to hear that we are the only brand you trust - thank you for consistently choosing us as your go-to organic option! We look forward to continuing to provide the highest quality ingredients to you.

Posted 2 years ago

“Haven't eaten lambs liver for some time so thought I'd try it for a change. Cooked it like my mum used to do, dipped in seasoned flour and fried. Had with some lovely rich onion gravy. Very tasty and not full of sinew like the supermarket lambs liver I used to buy many moons ago. Will definitely buy again.”

Helpful Report

Posted 2 years ago

Thank you so much, Veronica, for your glowing 5 star rating of Coombe Farm Organic and for being a loyal customer. We are so pleased that you enjoyed the lambs liver you recently purchased. We appreciate your kind words and we look forward to seeing you again soon.

Posted 2 years ago

“The meat tasted fantastic it was so fresh. I will definately be ordering again”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Coombe Farm Organic! We're so glad you enjoyed the fresh meat - we agree, it really is fantastic! We're glad to hear that you'll be ordering again and we look forward to serving you again soon.

Posted 2 years ago

“We really like the salmon fillets but every time we order them they arrive half-defrosted. The rest of the box content is usually fine which is puzzling.”

Helpful Report

Posted 2 years ago

Thank you for your 4-star rating of Coombe Farm Organic! We really appreciate your loyalty and that you keep coming back to us. We're sorry to hear that the salmon fillets are arriving half-defrosted, and we're trying our best to fix this issue. Thank you for bringing it to our attention.

Posted 2 years ago

“My husband loves these and they are great for the days when I'm eating plant based and he won't!”

Helpful Report

Posted 2 years ago

“The best turkey I have ever had. Absolutely delicious! I loved it and ordered a second one for new year day 😂”

Helpful Report

Posted 2 years ago

“Excellent products - taste so much better than supermarket meat. Great after care. Even when distribution was a nightmare the communication was tip top.”

Helpful Report

Posted 2 years ago

“Had the whole filet beef for a beef Wellington. Was fabulous!”

Helpful Report

Posted 2 years ago

“Excellent Produce and great customer service.”

Helpful Report

Posted 2 years ago

“Great product quality and delivery, will definitely order again. Thank you”

Helpful Report

Posted 2 years ago

“Meat is very dense/ solid, more like beef in texture. Found I needed less of it so works out less expensive. A major factor in buying means the animals have a better quality of life, important to me. Overall I am very happy with these products.”

Helpful Report

Posted 2 years ago

Thank you so much Mick for your fantastic 5-star rating of Coombe Farm Organic! We really appreciate your loyalty and the care you take in being mindful of where your food is coming from. We are so glad that you are happy with our products and that our animals have a better quality of life as a result of your purchase. We look forward to serving you again soon!

Posted 2 years ago

“Great friendly service all the way!”

Helpful Report

Posted 2 years ago

Thanks so much for the fantastic 5-star rating of Coombe Farm Organic! We really appreciate it and are delighted that you enjoyed our great friendly service all the way. It's wonderful that you have been a returning customer, too - thanks for that!

Posted 2 years ago

“Great service, friendly staff and very tasty, succulent meat!”

Helpful Report

Posted 2 years ago

Thank you so much, Jeanette, for the incredible 5 star rating! We are so glad that you enjoyed the great service, friendly staff, and succulent organic meats at Coombe Farm Organic. We appreciate your continued loyalty and look forward to serving you in the future.

Posted 2 years ago

“Very pleased with the turkey, but more instructions about its storage in fridge should have been available. Mention was made in accompanying leaflets that it was frozen which it obviously wasn't. It was only when I spoke to someone from Coombe that I learnt that ,apart from removing turkey from its plastic bag (who wants to store raw poultry in fridge uncovered) that it needs to be wrapped in teatowels - why wasn't this advice given with the delivery? That said turkey was amazing.”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating, Sarah. We are glad to hear that you were very pleased with the turkey. We apologize for the lack of instructions about its storage in the fridge. Going forward, we will ensure that all instructions about the storage of the turkey will be included with all deliveries. Thank you for bringing this to our attention and for being a loyal customer.

Posted 2 years ago

“Very helpful team. I was so disappointed to receive the email about not being able to deliver to grantham but within minutes the delivery was changed and all went very well. Thank you. Clear instructions were given on how to store/reheat etc. will definitely buy from you again.”

Helpful Report

Posted 2 years ago

Thank you so much for your 4 star rating of Coombe Farm Organic! We really appreciate it. We are so happy to hear that our team was helpful and that your delivery went smoothly. We are so grateful for your loyalty as a repeating customer, and we hope to continue to serve you with great organic products!

Posted 2 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews