Copart Reviews

2.3 Rating 569 Reviews

33 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Got a Question?

Ask a question regarding Copart

What's your name?

What's your email adress?

Why does Copart’s employees steal from customers vehicles that have been towed to the yard by tow companies, deemed totaled by insurance companies? I’m guessing that’s because you all are liars and thieves!! DO NOT TRUST THIS COMPANY!

Helpful Report

Asked by Maria RodriguezChapman (10 months ago)

Hello sir I’m living in United Kindom I need united Kindom account but I do pay wrong country I need refund my payment plz help me

Helpful Report

Asked by Ali Hassan (2 years ago)

why are you making it harder for the older people ,that they must have a smart phone now to sch. a picp up time. and scan this or that,it may make it better for you but not some of us old guys v i still have the flip;even if i had a smart phone i wouldnt know how to do all the smart things. try working with your customers.

Helpful Report

Asked by frank warner (2 years ago)

At what point do I get a bill of sales after purchasing a truck from compare. I'm exporting the truck.

Helpful Report

Asked by SZ (3 years ago)

Copart open to the public?

1 Helpful Report

Asked by Frank (3 years ago)

I want to bid on a car you have but Im not liking these reviews here, I live in Canada

Helpful Report

Asked by jon (5 years ago)

do not buy they mis describe everything seriously see my review

Helpful Report

Answered by Robert Wilde (4 years ago)

You will be sorry you ever heard of this place.. livers and thieves. BUYER BE AWARE… EMPLOYEES STEAL FROM VEHICLES TOWED TO THIS LOT.. I CAN BET SOME OF THOSE VEHICLES GET SOLD AS NOT BEING WRECKED..

Helpful Report

Answered by I wouldn’t do business with these folks.. if the employees will steal from vehicles towed to their lots after being deemed totaled by insurance companies, I’m guessing they are selling vehicles that have been totaled after they do some repairs.. (10 months ago)

How to beat

1 Helpful Report

Asked by Sekouba Diawara (5 years ago)

I don't know I need your help

Helpful Report

Answered by Sekouba Diawara (5 years ago)

When copart writes you out a check do they have any trouble being cashed

Helpful Report

Asked by Marcus T Staley (5 years ago)

I don't know I need your help

Helpful Report

Answered by Sekouba Diawara (5 years ago)