Copart Reviews

2.3 Rating 569 Reviews

33 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Copart deliver? How long does Copart take to deliver? Does Copart deliver on time? How is accuracy and good condition of items delivered by Copart?

Returns

How is Copart returns process?

Customer Service

How can I contact Copart? How quickly does Copart resolve customer queries?

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Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

How long does Copart take to deliver?

Helpful Report

(1 week ago)

Copart normally delivers over 7 Days.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ Absolutely terrible company bought a vehicle described as having minor dents and scratches but upon delivery like other customers have mentioned had parts missing but best of all the head gasket was blown . ”

- Pamela Garrie

“ You listed a car as run and drives ( yes i know what that means in you terms) and by the pictures taken it showed very little damage however when the delivery co dropped it off it was obvious the picture's were taken at an angle no to show anything altered but the big fraudulent plan was that parts of the car you could see were replaced and painted (with a spray can) parts broken on the engine were bypassed so it would crank so to deceive the bidders and the $35k i gave for the vehicle will cost over $30k to repair on a $56k book car. ”

- Dean Monroe

“ Terrible service. increased quoted fees (loading £15 to £40, delivery doubled +£294+vat) after purchase. lost V5 + keys. Staff mis-describe good vehicles to keep for 'mates' as "no keys" or not running when photos show otherwise. A risky minefield surviving on as a monopoly operator. ”

- Rami

Copart Reviews

Delivery - Average