Copart Reviews

2.3 Rating 569 Reviews

33 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Copart deliver? How long does Copart take to deliver? Does Copart deliver on time? How is accuracy and good condition of items delivered by Copart?

Returns

How is Copart returns process?

Customer Service

How can I contact Copart? How quickly does Copart resolve customer queries?

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Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

How does Copart deliver?

Helpful Report

(1 week ago)

Copart delivers items by Own Driver and Courier.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ They have added so many changes to having a vehicle collected that it makes no sense to do so and you ha e to use their delivery service, the only time slot they will give is between 7am to 9am but your lucky if they actually turn up at all yet when you call to ask where your delivery is they are rude and unhelpful, then the reschedule it and don't turn up then either but yest again absolutely No concern to them whatsoever. ”

- Jason

“ Won auction on a lightly damaged car, paid in full Friday, next Monday paid for delivery but didn't know if out of their area they charge you and contract it out at a way lower price. ”

- Michael Randell

“ Very bad service on delivery. Copart give delivery to third party now. And they cannot even tells you when they will deliver. If you cant provide a service stop advertising. Ask everyone to come abd collect. We pay for the service. ”

- Mo

Copart Reviews

Delivery - Average