Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order in good faith thinking it was coming from within Australia. I have now been advised that my order is being held indefinitely at a Hub in Cincinnati USA. Not happy at all and will be demanding a refund if I havnt received it within a week. My order was placed on 31 December, 2020”

Helpful Report

Posted 4 years ago

“The item received in perfect condition. Packaging of the item was really good. Although the delivery tracking details was not as prompt. Overall experience was good!”

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Posted 4 years ago

“I placed an order on Dec 15th and it just arrived today...Jan 5th!!! When you charge your customers for shipping, like you did to me, they expect better service. I also ordered from one of your competitors on Dec 15th, and received it Dec 24th., and they did not charge me for shipping!!!!!!! I will will never support you business again!”

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Posted 4 years ago

“It took some time to receive the products”

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Posted 4 years ago

“I love the way how you delievered. The delievery packaging is very good”

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Posted 4 years ago

“My order was cancelled without any notification. It took the company days to respond to my inquiry when I finally realized what happened. They gave me some BS explanation about not being able to "verify" the transaction and that they had "tried" to contact me. Interestingly the product I had ordered from this company was suddenly much more expensive!!”

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Posted 4 years ago

“Good. Reliable.”

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Posted 4 years ago

“2 weeks delivery time without explanation doesn't make sense. Parcel sat in FedEx office in Australia for over a week.”

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Posted 4 years ago

“Excellent service & quick delivery”

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Posted 4 years ago

“Awesome!”

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Posted 4 years ago

“Arrived quickly and in very secure packaging- will definitely buy from again!”

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Posted 4 years ago

“This company is very easy to order from, their delivery is swift and efficient and prices are competitive.”

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Posted 4 years ago

“DO NOT BUY FROM THIS COMPANY, rubbish service, ordered way before Xmas for a present, never showed up still waiting after 2 weeks, cant track it, the help line is a useless recorded message, no answer to email. I will have to try for a refund on my credit card.”

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Posted 4 years ago

“Very happy with the service and my products”

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Posted 4 years ago

“Fast shipping”

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Posted 4 years ago

“Non-existent customer service, sent an email responding to an order email like they rell you to, that went unanswered (ca 15 days and counting), below dissapointed. The items are also way over priced which is a scam in itself, will never use this site again.”

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Posted 4 years ago

“trying to find no 8 for a for time thankyou”

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Posted 4 years ago

“Really pleased with being able to order online and a quick delivery was good. Online tracking from the company and delivery notice was excellent.”

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Posted 4 years ago

“I give this company a 5 star review which they whole heartedly deserve. It is their choice of Courier that lets them down. Not always, I'm sure but in my case, the parcel has been left beside someone elses front door, on the other side of the country, never to be seen by me, ever again. Also, I had stupidly paid $15 extra for express delivery.”

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Posted 4 years ago

“Great price and service, good communication Slow to arrive but that's Christmas and covid! Thank you”

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Posted 4 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews