“I am not renewing my membership due to the Board deciding to keep their DEI hiring. Employees should be hired for being able to do the job they are being hired. If they want to go woke they can have their membership. I will not support a woke company.”
“My family and I have been Costco members for over 10 years. Within the past few years Costco has become ridiculous with the rules they have been imposing. The fact that we MUST show/prove our membership before entering the warehouse is absolutely insane otherwise they prevent you from entering. Why??? When NO ONE cannot checkout WITHOUT a member card!!!
Also the fast that my husband and I live in the same household, are married and my husband cannot pay using his CC all while I am standing right next to him. About $700 worth of stuff we left there at the register given that I did not take my CC given that my husband and I were shopping that day together.
Costco makes you feel like we are entering homeland security or the White house that such security needs to be put in place over just members shopping.
Because this has only gotten more ridiculous and I feel will continue, I have cancelled my membership and I got 8 family households to do the same. We are now BJ's members as well as Sam's club. Since Costco is nothing but seeking greed at this point, I will continue to have members end their membership until Costco goes back to the Costco we knew it to be, that cared about their customers and our experience.
Costco is not giving anything for free, we still pay for what we shop and the membership and should not feel like Costco is the state penitentiary that controls us!!!”
“Worst costumer service I have encouter. I wish I took a video of the entire scenario of how rude the person in self checkout was. We felt discriminated”
“I have Costco hearing aids. I’ve been buying them at Costco since 2010. They are no longer working and I need to replace them. I have severe hearing loss and cannot work at all without them. Costco doesn’t give a damn! I just want to order a new pair from Costco have them programmed once they come in. Instead I have to wait 3 weeks for an appt to have my hearing tested. Then order them and wait two weeks for them to arrive. Then order book another spot to have them fitted. This means I’m almost totally dead for 6-8 weeks because I’m required to be tested for hearing loss I’ve had since birth!! Coast Hearing aids are low cost, but the service absolutely sucks!”
“New muffins are gross. I was buying the old 6 pack muffins weekly. I tried 3 flavors of the new ones. Wish I would have bought one pack to try first. They taste like cardboard and are dense and dry. Recipe change, poor ingredients garbage.”
“***** WARNING TO HAMPER BUYERS *****
PURCHASED FROM COSTCO LAKESIDE
Received a Todd Hunter Hamper (The Winter Tale)
from our Family today, a very kind Christmas present.
Sadly the Hamper was poorly packed.
Crisp packet was open and crisps have gone stale,
box of mince pies were squashed, shortbread biscuits were squashed and biscuits are broken inside.
Chocolate boxes all dented in.
The only items in tact are the tin of biscuits, bubble wrapped bottles of drink and jam.
I am embarrassed to tell our family who bought this Hamper, they are regular Costco customers and spend a lot of money throughout the year with Costco.
Whoever packed this Hamper looks like they just threw
the items in the Basket and put the heavy bottles on top of the lightweight products.
Very very poor packaging and very disappointing.
One handle of the basket is also loose.”
“I have no idea about seniors citizens rules at Costco. I went shopping for thanksgiving and I was carrying around n my shopping cart heavy items, and he cashier was upset why I didn’t placed all my items on my he counter. She had 3 males helping her, but hey we’re talking about telephone brand name, same as he pictures came out. I told the cashier, I don’t work for Costco, she was thought it she was dong to me a favor, but I old her, I have coming to Costco since 1985, she was very arrogant. You should train them about how to treat a customer, is not for free, I pay for my membership $130 per year. Shame on this nasty attitude employed.”
“All thanks to Mrs Bruce Nora recovery agency, it was an
unbelievable experience that I had with Mrs Nora recovery agency I was a victim of scam and came across Mrs Bruce Nora who helped me to recover all my money both my profits ,
I'm forever grateful to this agence for their great work, contact detail::
( bruce nora 254 {@} gmail . com )
Call them on Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.”
“Horrible the way they treat people. I went shopping with my daughter who has a membership, she wanted to pay and make 2 transactions and rudely an employee approached us and told us that we couldn't do it and that we should buy another membership if we wanted to make 2 transactions. We spoke in Spanish and also in English and when he heard us speaking in Spanish he told us "you are talking bad about me, I am going to need a translator to know what you are saying about me," he said sarcastically and he became so rude, he was a white man, I felt offended and discriminated against! And he repeated to us, "Do you want to buy more, buy a membership?"Costco San bernardino 👎🏼”
“I bought the phantom 400.00 and tried to return it for another, had for a month. They Would not switch. The place that makes them in chino, called them and would not answer phone. But even at that, switched them is not getting money back”
“Sold defected tires. They will not make right. All 4 tires bought the same time always roatated tires. Two of them the steal belts are coming though the middle of tire. They said they NEVER saw that before.
So upset.”
“Cosco has the worst customer service. No one working. Ordered a pepperoni pizza and it took over 25 minutes to get it. Other customers who came up after us were serviced first. No system to how they serve you. And…. They don’t really care.”
“Costco was advertising item online, I purchased Tv gave payment information,only to find out it was a different company using the Costco name, I have never recieved product, and will never consider TheCostco brand , and will inform everyone of the scam that you allow with Costco brand”
“I work customer service at one of your competitors, I was interested in possibly purchasing a membership for myself. Not only will I not be purchasing a membership, my brother will be canceling his. The attitude and rude treatment we received was unacceptable! Never, would any of my employees ever treat paying customers the way Cotco treated us! I really pray this company gets it together or I pray they end up oing out of business. I am sharing my experience with everyone I know!”
“I paid nearly $1000 for a pool from Costco. this over 350 pound pool was supposed to come in two boxes. I received only one box clearly marked two of two. I called and was kept on the phone for over an hour. They then charged my account for the product will not give me my money back until this 250 pound box is returned to Costco and will not pick up the box for three days. I tried to call a second time spent 35 minutes on the phone and was told there is nothing they can do about it. meanwhile they have $1000 of my money and I have a 250 pound box sitting out on the road in front of my house in the rain that they say they will pick up in 3 days before they will refund my money”
“Your red long thin hot dog that oversized the bun tasted not good. They use to be good. I jave not eaten there in a while. After eating it it gave me a up set stomach. Go back to the other hot dogs. Fountin tea was empty. Service was nice.. sode was good cookie was good ice cream was good. But the hot dog was not.i was there nove 16. 2024....”
“Thank you Costco for the ease of returning any of your product.
Just returned an hearing that at the end I really did not need.
Your personnel is always welcoming.
Thanks again. MDA 111990076679”
