Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.36

“they are very help full and polite all the times”

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Posted 7 years ago

Thanks for the feedback, so glad we could help. Adam Carey Customer Service Manager

Posted 7 years ago

“The staff are very helpful and kind. They made me feel calm when everything was going against me”

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Posted 7 years ago

Great feedback, so happy we could help. Adam Carey Customer Service Manager

Posted 7 years ago

“I have found everyone really friendly and helpful.”

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Posted 7 years ago

Thanks, so glad we could help. Adam Carey Customer Service Manager

Posted 7 years ago

“Very helpful and cooperative”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“I have hope for the future and have a better quality of life in my old age . THANK YOU . Thomas Rae Mackay .”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“I was suffocating in my financial difficulties and credit fix gave me hope.”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“They have a taken a weight off my shoulders as I have been stressed and depressed about having all these debts building up and worrying about people knocking the door finally had the time to sort them out and over a period of time I can get them sorted and paid off get my credit rating back to normal. Thank you very much for helping me”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Very friendly and helpful”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Bunch of scam artists not fit to sell second hand cars do not trust a word your told this will not be shown typical”

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Posted 7 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“This company are total scam artist used them as I could not get time of work was told after lengthy phone call I was totally covered only for my wages to be arrested sickened by this lot”

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Posted 7 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“Currently with credit fix was not told about certain things regarding the Iva altogether. I can never get through to my ip. I wasn't told that I had to pay them a fee each month out of my money and this was going to affect my credit rating once I was out of debt.”

Helpful Report

Posted 7 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“after being wrongly advised on an Iva and having a personal officer dealing with my case encouraging me to lie about my income to get the Iva accepted (all documented) I was harassed into signing the proposal which after several phone calls and talking with a manager about the situation was cancelled. Or so I thought . They sent out a letter saying a meeting with my creditors was scheduled for next week but after speaking to one of my credit cards today , they have already been in touch with them telling them of a proposal and my credit card company has now shut my account and sold my debt to another dca !! They are working to reverse this but it's already probably too late. None of the Iva was accepted and was cancelled within 5 days . The whole process was invalid due to deceit by the personal officer involved. I have contacted the financial ombudsman and they cannot help as creditfix haven't been registered since 2015 . I'm having to complain through the independent insolvency practioners to resolve this I am currently 8 months pregnant and this is disgusting behaviour. This company preys on the vulnerable. I will be persuing a solicitor and court action against this company and will sue them for harassment and complete illegitimate conduct.”

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Posted 7 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. I would like to discuss some of the points raised in your review, could you please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“My comments will not show up ! Not surprising really”

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Posted 7 years ago

Good morning Have you managed to speak to anyone, if not then then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager

Posted 7 years ago

“After saying they will cancel my Iva application turns out they have already told my creditors and one of my card accounts has been shut down and debt been sold on !!!! Even though the meeting is not scheduled until next week . Financial ombudsman cannot help as they haven't been registered since 2015 so currently complaining to the independent insolvency practioners. I am 8 months pregnant and will Persue court action as this was mid sold in the first place with the personal officer on my case getting me to lie about my income. I have it all documented. Stay away !!”

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Posted 7 years ago

“After cancelling my Iva proposal 5 days after signing and creditfix agreeing to this as it was mid sold to me in the first place and asking to lie about my income by my personal adviser ( have got it all documented still on text ) turns out they have already contacted my creditors to let them know even before the scheduled meeting next week befure it's even been agreed and now one of my cards have sold my debt off and now shut my account !!!!!!!! Now I'm in debt with another debt collection agency even though I haven't missed any payments with this card company . They are doing everything they can to reverse this but it may be too late . I'm currently reporting them to the independent insolvency practioners as finincial ombudsman cannot help as this company has not been registered since 2015. I'm currently 8 months pregnant and will be Persuing court involvement for the stress it's causing being mislead into signing something completely invalid because I was told to lie . Stay away !!!!!!”

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Posted 7 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. I would like to discuss some of the points raised in your review, can you please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“I kept having issues with them taking my money and blaming my bank, spoke to my bank who advised there was no problem there end as money was all there, I still get letters from my creditors all my accounts are defaulted plus and iva on my account now, no point calling the have no clue what they are doing and forget emailing as your response is they are to busy to reply via email, my advice complain to the Financial ombudsman and try get out of this agreement”

Helpful Report

Posted 7 years ago

Good morning I am really sorry to hear that you were unhappy with the service you received from Creditfix, we are always striving to improve our service so feedback from our clients is a huge part of this. If you would like to discuss some of the points raised in your review then please contact me at customerservice@creditfix.co.uk or you can give me a call on 08000 431 431 which is free from mobile telephones. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

“Took away all my financial worries”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“I found creditfix very helpful and understanding.”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“Credit fox have helped me get our of debt which has been a great help to me”

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Posted 7 years ago

Thanks for the feedback, I am glad that we were able to help. Adam Carey Customer Service Manager

Posted 7 years ago

“This has been going on from October and was advised that after 5 weeks of signing the declaration etc, to cancel Direct Debits to my creditors. I have email and written to Creditfix as telephone is not so easy with little children around me I cant concentrate. No replies, not even an automated email reply. I am at present getting default charges added to my accounts for creditors and getting extremely upset and stressed about the whole thing, really wish I hadn't bothered, seemed like a good idea at the time. Watch this space. Scottish Borders”

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Posted 7 years ago

Good morning I am really sorry to hear this, are you still receiving hassle from these creditors, if so let me know and I will get this resolved ASAP for you. You can contact me at customerservice@credifix.co.uk or call me free on 08000 431 431. Kind Regards Adam Carey, Customer Service Manager.

Posted 7 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Creditfix Reviews