Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,452 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't waste your precious time and money- never join care and repair service or deal with Currys - buy from the brand itself. In summary, Support and repair services are useless, unprofessional, never respect the customers and untrusted engineering services. They took my laptop for repair after paying around £200 for 2 years to keep the warranty plan, they claim it was a physical and liquid damage for the charging port without any photos or evidence or even report. I works as a doctor and I really take care of my laptop and what they claim doesn't make any sense for me. Furthermore, The low quality engineering services who dealt with my laptop had brought the laptop in a worse condition than it was! the battery was not recognised and the USB was not working! all the Currys staff including customer services and the claim.investigation have ignored my voice and I had to eventually pick up my laptop and I have to pay extra money for local engineer shop to fix what currys engineering services have done to my laptop rather than fixing the main problem. The local shop found out that the low quality engineering services at Curry's when closing the laptop have forgotten to do the basic engineering thing to plug the battery and the USB cable to the motherboard which they unplugged during checking the laptop, image the poor services, and how could someone trust their judgement or any thing related to them after. I have all the photos and evidence supporting that they brought the laptop in worse condition and I have to pay extra money for fixing that. I have luckily cancelled the care plan and felt relieved. IN SUMMARY, PLEASE DON'T WASTE YOUR PRECIOUS MONEY AND TIME DEALING WITH CURRY IN ANYTHING.”

Helpful Report

Posted 1 year ago

“I have also been scammed by a total of $230k investing in a commission-based platform. I have never been able to withdraw my funds as they constantly say you have to invest more to close out the deals. This continued until I came across a review about Hackwest at Writeme dot Com and quickly wrote to him. He assured me of getting all my capital back which he did after about 7 days or so. I didn’t believe it initially until I saw my money in my wallet. I promised to let the world know about this great genius, perhaps this review. He also did help to fix my credit score and cleared all negatives from my report.”

Helpful Report

Posted 1 year ago

“CRYPTO RECOVERY SPECIALIST: Don't let lost cryptocurrencies haunt you! We are your go-to experts in retrieving and recovering lost crypto assets. From misplaced wallets to hacked accounts, our experienced team has a proven track record of successful recoveries. Trust us to handle all your crypto woes and get you back on track. Contact : MONEYRECOVERY001@SOLUTION4U.COM now for a worry-free solution to your crypto recovery needs!”

Helpful Report

Posted 1 year ago

“Buying for an oap.. Bought new laptop no sales pressure to buy extras. Good value Asus laptop. Loud enough for his hearing.. took out of S mode.. Now he's on Chrome and happy. Also honor x6. Excellent basic phone for an older gentleman. Clear screen good text simple camera and nothing scary! Both delivered in 24 hours. Happy customer”

Helpful Report

Posted 1 year ago

“Bought a 1300 laptop. Returned it for a swap. Still waiting for delivery. Been 12 days now. I'm going Amazon next time. I thought I'd give my local branch a go. Terrible custom service. Also the phone/web chat is sooo frustrating.”

Helpful Report

Posted 1 year ago

“What an absolute disgrace this company is. Bought a fridge freezer. Waited 10 days for delivery and installment. Took.day off. Failed delivery. The delivery cancelled my order.has to.start again. Go back get a refund and reorder but out of stock. Went back another day ordered delivery and installation. Took another day off. Yet another failed delivery as they sent guys who don't install. Went back to store. Manager very rude and refused a refund. I have now been 5 weeks without a working freezer owing to incompetence. They don't have a complaints department and most in the customer service team speak poor English. I have left my details to speak to someone FOURTEEN times. No one has called me back. DO NOT BUY FROM CURRYS. The amount of 1 star reviews say it all”

Helpful Report

Posted 1 year ago

“We bought Haier Washing machine with extended care for extra Four years. It suddenly stop not working so on Sunday (6th August 2023) I called curry’s care plan “KNOWHOW” on 0344 561 1234 it took 49 minutes to answer the call. I talked to Uhar and he promised me someone will come on 10th of August 2023. I explained to him I will Not take work on that day so please assure someone is coming. As I am a locum I will loose over £150 for that day. He said yes someone will be there. I also got a SMS message on my mobile with booking reference. On Tuesday I got SMS on my mobile saying it was cancelled and booked for Friday the 11th 2023. I tried to called above number at 14.28 and waited for 70 minutes and no one answer the phone so I cancelled the call. I tried again at 17.59 and someone answer the call after 50 minutes but without saying a word cut me off. Did NOT talk to me. At 18.50 I called again and someone answer the call after 42 minutes. Customer service staff called Syle or Fyle, she didn’t clearly say her name properly. I explained to her by cancelling the engineer I lost over £150 and taking Friday off I will loose another £150. I asked her if engineer will definitely come, she said not 100 percent. So taking that day off and if the Engineer doesn’t come I would loose another £150. She told me its not their problem and there is no compensation for that. She said waiting time on the phone is NOT guarantee, it can be anything from 45 minutes to over 120 minutes. I am very very disappointed with the service. Letusknow email is NOT active and customer service is NO longer in use. You CAN'T contact them. I will NOT recommend currys for anything”

Helpful Report

Posted 1 year ago

“Yes it is very possible with them. I lost about 7.8 Bitcoin via a phishing website I clicked by mistake and that wiped all my money off. After several research and sleepless nights, I settled with the Recovery Coin Group and my Bitcoin was recovered without any form of trouble. And so I promised to let the world know about them.”

Helpful Report

Posted 1 year ago

“Worst customer service and delivery experience I've ever experienced. I've called them over 10 times, went to the store, used online web chat and everyone is pushing responsibility to others and being Extremally rude!!! I've raised the complaints over 3 times and got reference numbers but not once they've contacted me to discuss the issue and I've even been told that they don't have to contact me in regards to this!!! I've been told I am getting a partial refund of silly £20 and I haven't and the person I have spoken to did not even leave any notes that this has been agreed so I've just spent an hour on the phone with them where they kept passing me to speak to a different person, being on hold for 25 until she 'reads the notes'. Staff is extremally rude and delivery team is ridiculous. We paid for the delivery and they didn't show up even when I was on the phone with them and confirmed that we are waiting at home. Second time they were about to leave as well even when we said we are waiting and stayed on the phone with them pretty much all the time. Just laughed at hour face. NEVER BUYING ANYTHING FROM HERE WORST EXPERIENCE EVER!!!!”

Helpful Report

Posted 1 year ago

“Purchased multiple items from Curry’s but this has to be the worst experience by far. We bought a medium sized American fridge freezer. Paid £50 for item to be delivered and take the old item away. Item delivered on time however they believed they could not fit in through the door and measured multiple items, was told we would have to pay another £55 for someone to take the doors off which there is still a chance it would not fit. No attempt made in taking out of the box and installing. Left with old fridge freezer with £100s worth of food on the bench’s. My wife and I took it out of the box and managed to put it through the door and into the space within 45 seconds however this was around 1 hour later as we were both on work calls, by the time we had lost multiple items. Complaint made around how no effort made and loss of food, leaving all the boxes which I believe is part of the delivery and remove process. Told would be called within 72 working hours, I called back 96 hours later to be told not sure why no one has contacted you. Finally spoke to them around 5 days after original complaint raised. Outcome: You won’t be getting any compensation.”

Helpful Report

Posted 1 year ago

“Hi, I had crypto currency stolen from my wallet on the 08/01/23. I reported the jack to police as soon as I knew but they have done nothing. I have looked through transactions from the address my funds were sent too and they went to an exchange and also some time ago the same address sent funds to a CoinSpot address. After reading about “RECOVERYCOINGROUP AT GMAIL DOT COM” on Quora, I decided to write them and 4 days later, my crypto was recovered and the identity of the guy was reviewed. As I write, the Interpol has arrested him already. Thank you for saving me about $396k. Recovery Coin Group didn’t charge much compare to the recovered sum.”

Helpful Report

Posted 1 year ago

“Coin-Flip trade ripped me off just when I was supposed to withdraw my ROI after I invested $548,000 worth of Bitcoin with them. It took Cory from "RECOVERYCOINGROUP at GMAIL dot COM" just 2 weeks to finally recover all that was stolen from me. After my money was recovered, I had to be more careful. If anyone reading this needs help recovering their lost funds, I strongly recommend you contact them immediately.”

Helpful Report

Posted 1 year ago

“I can attest to the good works of RECOVERYCOINGROUP@GMAIL.COM. I almost went into depression until a friend of mine linked me to this amazing group. I lost my life savings to what appeared to be a life changing investment. But I am glad Recovery Coin Group got all my money back. It wasn't 72 hours after I contacted and paid to get back my money, 379k I lost to a fake trader that promised to double my money in less than a week was recovered and I am happy to have contacted this honest hacker. This is the best way I feel I can appreciate them.”

Helpful Report

Posted 1 year ago

“I lost over $495,000 to this company called Tradixa. I couldn’t even tell anyone about what happened to me because I felt so sad after I made some silly investment plan. I was so ashamed of myself until [HACKWEST@WRITEME.COM] helped me recover all that was taken away from me. I can't thank Mr. West enough, at least I have my life back and they were finally exposed to the authorities.”

Helpful Report

Posted 1 year ago

“NO UPFRONT PAYMENT! From my experience, I guess the best way to avoid online scam is by having a very thorough investigation about the subject matter. If i had this advice i would probably have not gone through the ordeal i went through some months past. Binary Options is a blessing to some and curse to many, it almost ruined me. Gracefully, i got in contact with a certified recovery specialist ( Mr Tessy ) who helped me with refunds. I can’t say for any other recovery expert but this ( Mr Tessy ) came to my rescue and I RECOMMEND ONLY his service. Contact thier support team for further assistance: HQRECOVERY22 at G M A I L dot C O M You Can Whatsapp or Text: + 1 3 2 3 3 8 8 5 7 1 5 NO UPFRONT PAYMENT! 303 Second St., Suite 900 South Tower, San Francisco, CA 94107 Thank me later.”

Helpful Report

Posted 1 year ago

“NOT FIT FOR PURPOSE WASHING MACHINE INSTALLATION I truly wish that I could give zero stars after a n absolutely terrible experience with Curry’s. I took my elderly parents to purchase a washing machine and we paid for it’s installation. A leak was discovered a few months later - it had not been fitted correctly, and the machine had been emptying its water under their floorboards. Following multiple communications, Curry’s arranged for it to be fixed, but requested that we pay approx. £700 including a contribution towards replacement lino that had been ruined. It took numerous more telephone calls and emails before this cost was eventually reduced to approx. £200. Thanks for the privilege of charging my elderly parents for weeks and weeks of distress that you caused. ABSOLUTELY DISGRACEFUL SERVICE 😡 I am sharing our story with everyone that I know, and intend to share this on every review site that I can find, so that others do not have to suffer the same experience. I will never set foot in one of their stores again.”

Helpful Report

Posted 1 year ago

“As a cryptocurrency recovery agent, I understand how frustrating it can be to fall victim to scammers. If you have been scammed of your Bitcoin investment, don't lose hope! With my expertise and experience, I can assist you in recovering your lost funds. Our team of experts employs cutting-edge technology and strategies to track down the scammers and recover the stolen cryptocurrency. Trust me to help restore your financial security and recover your scammed Bitcoin investment. Contact FIXIT101@WORKMAIL.COM now for a stress-free recovery process.”

Helpful Report

Posted 1 year ago

“Have you lost bitcoin or other crypto currency? Have you lost money to binary options or forex? Recover scammed bitcoin, stolen crypto currency and money lost to fake brokers, binary options, forex, investment scam and more. Then hire Recoverycoingroup@gmail.com to help you recover your funds. I am recommending their services because they helped me recover $194,000 worth of tokens I lost to a phishing site I was lured to click in a Telegram group; just after I clicked my whole account got wiped. But all thanks to the group.”

Helpful Report

Posted 1 year ago

“Horrendous experience - delivery times incorrect on website, misadvised TWICE by customer service, on the third time the person told me my parcel would never have arrived in that timescale, thereby confirming that EVERYTHING I'd been told up to that point was incorrect. I've informed them several times that I won't be able to receive the parcel but they REFUSED to cancel the order and redirect the parcel back to themselves, which is something they can do as other companies have done this for me before. The parcel has now been left on the door step - and it's an item worth £750. There is no one to take the item in so it's likely to get stolen, even though I've informed Currys SEVERAL times that no one can receive the parcel. THIS IS RIDICULOUS. I was promised a manager call back and never received one. NO ONE wants to help you, misinformation and lies. PLEASE DON'T ORDER FROM CURRYS. This is my first time using them and I won't ever be coming back”

Helpful Report

Posted 1 year ago

“I lost my bitcoin to fake blockchain.com impostors on Twitter, they contacted me as blockchain official support and I fell stupidly for their mischievous act, this made them gain access into my blockchain wallet account, whereby 9.938 BTC was stolen from my wallet in total. I was dumbfounded because this was all my savings I banked up on, waiting for bitcoin bull run. Then my friend recommended me to an expert, I researched online at least to know more about the group and found so many testimonies about the Recovery Coin Group, with the contact address-RECOVERYCOINGROUP AT GMAIL DOT COM . I decided to take the leap of faith and to my greatest surprise, all my coins were recovered back into my wallet.”

Helpful Report

Posted 1 year ago

Currys is rated 2.0 based on 3,452 reviews