Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,452 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I lost my Bitcoin worth $65,000 to scammers, one of the many contacts I found turned out to be the perfect person for the job, though it took me months to recover mentally after being duped, it never occurred to me that the lost bitcoin could ever be retrieved but I guess my instincts were wrong at the time, after reaching [recoveryexpert at rescueteam dot com] and giving every detail regarding the transaction with the scammer. He made a promise to recover all lost bitcoins in 72 hours, which he kept after recovering $50,000 out of $65k, which to me is a major win and well worth the effort and resources.The brilliance behind my success story is (RECOVERYEXPERT AT RESCUETEAM dot COM).”

Helpful Report

Posted 1 year ago

“Have a leaky washing purchased five months ago from currys.. I went with their care support team package..calked them but its so useless ..you go from phone options to mountain full of phone options ..when you finally get through thdy went to getbrid of you very quickly and pass you onto someone else .on the phone with him for an hour explaining only to find I'd Bern advised I may have purchased a faulty washing machine and it needs to be assessed so someone will call Contact me after the Xmas holidays...???? Obliviously leaks don't happen around Xmas time on curdys world..but I bet they will still tske out my direct debit end of December.... ??? This inst a good enough service...”

Helpful Report

Posted 1 year ago

“Ordered a mobile phone and on the 25th November I received am open parcel with an empty box. I immediately contacted Curry's who said they would investigate it and be in touch by the 14th December... well 14th December came and I hadn't heard anything so I got back in touch when I was told it had been escalated and to allow 24-48 hours but once again this time went and I still had not heard anything! I contacted Curry's again and again told it had been escalated now to the refund team, please allow 24-48 hours but again nothing so again I contacted them and was told they were going to manually order the refund and allow 3-5 days which again I did and nothing. Not once has Curry's contacted me regarding this issue and now every time I get through to anyone they hang up or leave the chat. I still have no phone or refund from them and they are impossible to deal with. NEVER order from Curry's, they don't care about their customers and I now believe them to be theives. I have caught them in at least 6 lies now and when confronted about these lies guess what... the agent dissappears.”

Helpful Report

Posted 1 year ago

“Have you ever experienced the heartache of having your hard-earned Bitcoins stolen? It's a humiliating ordeal that leaves victims feeling defenseless and helpless. But don't panic; with the help of [recoveryexpert at rescueteam dot com], I was able to retrieve my stolen Bit-coin and retake control over my financial future. Contact Recovery Expert to assure the best possible recovery of your lost funds with no upfront costs.”

Helpful Report

Posted 1 year ago

“I'd leave a 0 star review if it were possible. They sent two Christmas presents via DPD that were lost. It's not the end of the world - there are still 4 days left to rectify. The only issue is there was no way of contacting Currys to rectify it. The phone lines were engaged, and live chat was busy. 3 days in a row, and still no way of contacting. I finally get in touch with one delivery day to go before Christmas and get a massive cretin on live chat. He literally ignores every request and just says 'it will be with you in 24 hours as per the tracking' but the tracking has been saying 24 hours for a week. I explained three times that I had spoken to DPD who confirmed it was lost, and he could do the same. Then, he came back and said "I've emailed you the receipt, is there anything else?" and closed the chat. So, it's now 2 days before Christmas, with no delivery days left, no presents for my nephews, and no easy way of getting them. Well done, Currys, Christmas ruined.”

Helpful Report

Posted 1 year ago

“I paid £40 for an freezer to be delivered between one and five. They turned up at half eleven I was not there I called them to ask if I could have it redelivered they said to contact them the next day. I did this and they have canceled my order. I am waiting for my refund on gift card to come it's been more than 18 days and I have to wait for the gift card to purchase another freezer. I used an E gift card but they will not accept that I can have an E gift card I have to wait for the gift card I'm so annoyed why did I pay £40 for a special delivery and it came early. I've had the phone put down on me at least three times and this is not the first time Currys has let me down.”

Helpful Report

Posted 1 year ago

“I brought a new hoover washing machine online from curry’s had it delivered to my new address on the the 4/10/23 I didn’t move in to new property till early November 2023 washing machine leaking and banging first time of use .Got in touch with curry’s said it was over 28days old needed a repair engineer came out said the drum was twisted . Got back in touch with curry’s they said hoover had ordered a replacement part a week later on the day the engineer was to come got a phone call to say the engineer wouldn’t be coming due to he had a brick through is windscreen ,Probably another disgruntled customer. A week later the engineer was due to come again rang the day before asked what the problem was with the machine told him he said to order the part. The part was ordered two weeks previously. The engineer said it would be after Christmas now .this as been going on since November 2023 . I rang curry’s again today explained said they would get back to me in 20 minutes.Never did . No satisfaction if you don’t want hurt and pain sleepless night and being out of pocket…….. Don’t buy from curry’s . One star is four to many.”

Helpful Report

Posted 1 year ago

“I was able to retrieve my stolen Bitcoins owing to a Recovery Expert, a great professional. Their service is the only one I confidently recommend since he has the best customer service; he was not only incredibly responsive but also very patient with me, despite the fact that I asked a lot of questions. I gave him all the information he needed to help trace and recover my coins, and he did exactly that. I wholeheartedly recommend him. Contact him at [recoveryexpert at rescueteam dot com].”

Helpful Report

Posted 1 year ago

“Do not order from currys i have had a worse exprience they do not care about the customers they dont give refund they are very rude workers there is no manager the place is a con customer service are horrible you dont have a clue what they are saying very rude uneducated people who dont have a clue liars fraud people did not get a refund”

Helpful Report

Posted 1 year ago

“Went change my address in store. But no told I have loging and set as defont address. Not happy should told me. Not good at all.”

Helpful Report

Posted 1 year ago

“It can be a very unpleasant and bitter experience to lose one's cryptocurrency to a scam. I had most likely the worst fraud experience. More than $125,000 was lost to me. While searching for solutions on the internet, I came into contact with ((recoveryexpert (@) rescueteam. com)) who were into recovering stolen or lost Crypto from a scam. I made further inquiries into them, and upon my findings, I reached out to them, and they did a fantastic job of recovering nearly all of my Crypto that I had been scammed of.”

Helpful Report

Posted 1 year ago

“I assumed I had lost my savings of over 25 years after being convinced to invest in crypto currency and it turned out to be a scheme, i searched the web tirelessly, spoke to a few professionals and they all said my savings were gone… I stumbled on a post on Reddit talking about lost crypto recovery, I reached out to the infiltrator and I must tell you this has been the best decision I have taken in a very long while. HackProf helped trail my coins, retrieved and refunded them, it seemed so surreal. I am definitely not investing in crypto currencies anymore or at least until I do thorough background checks… If you sense you've been ripped off, i suggest you act promptly, you can reach him on HACKINGPROFESSIONAL3 (@) G M AIL(DOT)COM . You will be glad you did. This team rendered the best SuperStandard recovery service. Get in touch now!! A word is enough for the wise... Get connected today!!!!!”

Helpful Report

Posted 1 year ago

“I'm Paul Ryan, and I'm excited to tell you that I've finally found a trustworthy cyber expert who deals with lost bitcoin issues/recovery. I lost all of my money after being misled into investing in stolen bitcoin a few months ago. Despite the fact that I was in a bad circumstance, my sadness was short-lived because a coworker had told me about (recoveryexpert at rescueteam dot com), a company that deals with Recovery Solution. I was able to reclaim the money that had been taken with the help of Recovery Expert. I was able to regain my $155,000 after being informed by another group of hackers that it had been permanently lost.”

Helpful Report

Posted 1 year ago

“I must express my gratitude to the recovery expert team for their efficient and competent job. My bitcoin was recovered only three days after I contacted the team. About a week ago, I unexpectedly lost about $50,000 in bitcoins. I awoke to an empty bitcoin wallet and no idea where the money had gone. I was on the verge of losing it when I attempted calling many agencies to assist me in resolving these vital difficulties, but to no effect. I did some research and got a lot of positive feedback about (recoveryexpert @ rescueteam Dot com). I trusted my instincts and kept in touch even though I was skeptical; they had it rectified in less than three days.”

Helpful Report

Posted 1 year ago

“Nil stars You owe me £129.99 for goods ‘lost in transit’ I want a refund. Abysmal customer non service.”

Helpful Report

Posted 1 year ago

“2 months now with no cooker! Various deliveries and issues. Managers are rude or refuse to speak to you. Since October I have been going back and forth. 2 cookers in my house, brother work. Deliveries cancelled (not by me). One manager was so rude and said there is nothing they can do about it! Now the cooker is out of stock and won’t be in until after Christmas- so we can’t have Christmas dinner, after we have not been able to cook for the last two months. Please do not shop at curry’s. Customer care - does NOT care, neither do management!”

Helpful Report

Posted 1 year ago

“Take advantage of the current rise of Bitcoin and recover your lost Bitcoin or other cryptocurrencies. I took that step recently by contacting (backendrecover AT rescueteam DOT c o m). He did an awesome job for me by helping me recover all my lost $230,000 worth of Bitcoin, which I thought I had lost forever because people made me believe lost cryptocurrencies can never be recovered. That is a big fat lie. All you need is assistance from the right tech professional, and you will be happy again.”

Helpful Report

Posted 1 year ago

“Recovery Expert always does an excellent job. When they rejected me the withdrawal of my investment, I saw a witness of a Great Visual Hacker named Recovery Experts, and I required a Hacker to help me recover my investment plans. I reached out to him at (recoveryexpert (at) rescueteam. com). He asked for the relevant details, which I provided, and within 48 hours he was able to provide me with a detailed breakdown of my cash, which he successfully recovered. Allow him a chance.”

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Posted 1 year ago

“Scam losses are the result of mistakes, and we all make them. The key step is what we do next; the decisions we make will either propel us forward or hold us back. I lost $75,000 after investing in a bogus investment firm. Thank you to RECOVERYEXPERT @ RESCUETEAM. COM for assisting me in recovering my funds. I had no idea that it was possible to recover lost coins.”

Helpful Report

Posted 1 year ago

“No accountability. Bought a washing machine on the 20th November. Paid for delivery and installation. The delivery guys have broken the water valve (had to get a plumber in to repair this -108£) Then once plumber came in and fixed it I put the washing machine on. It was leaking. I then discovered that the draining hose was cut (most likely by delivery guy who must have used a Stanley knife to unpack the washing machine). Called the customer service (good luck to get hold of them first) They said an engineer would come in and this was for the 4th of December. But because I'm working I moved it to the 9th. 3.00pm on the 9th still haven't heard of the engineer. Call again customer service only to be told "this has been cancelled. They tried to call you but you didn't pick up." No one tried to call me. Customer service full of BS ! Been stuck at home waiting for them to come and repair for nothing... They have my email + phone number. No contact have been made. They are only good to say "I'm sorry I apologise for the inconvenience this is causing" I spend 400£ on a washing machine I cannot use and 108£ on a plumber which they should repay for but I'm still to hear about this of course. Avoid Currys at all cost.”

Helpful Report

Posted 1 year ago

Currys is rated 2.0 based on 3,452 reviews