Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,444 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,444 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm Paul Ryan, and I'm excited to tell you that I've finally found a trustworthy cyber expert who deals with lost bitcoin issues/recovery. I lost all of my money after being misled into investing in stolen bitcoin a few months ago. Despite the fact that I was in a bad circumstance, my sadness was short-lived because a coworker had told me about (recoveryexpert at rescueteam dot com), a company that deals with Recovery Solution. I was able to reclaim the money that had been taken with the help of Recovery Expert. I was able to regain my $155,000 after being informed by another group of hackers that it had been permanently lost.”

Helpful Report

Posted 11 months ago

“I must express my gratitude to the recovery expert team for their efficient and competent job. My bitcoin was recovered only three days after I contacted the team. About a week ago, I unexpectedly lost about $50,000 in bitcoins. I awoke to an empty bitcoin wallet and no idea where the money had gone. I was on the verge of losing it when I attempted calling many agencies to assist me in resolving these vital difficulties, but to no effect. I did some research and got a lot of positive feedback about (recoveryexpert @ rescueteam Dot com). I trusted my instincts and kept in touch even though I was skeptical; they had it rectified in less than three days.”

Helpful Report

Posted 11 months ago

“Nil stars You owe me £129.99 for goods ‘lost in transit’ I want a refund. Abysmal customer non service.”

Helpful Report

Posted 11 months ago

“2 months now with no cooker! Various deliveries and issues. Managers are rude or refuse to speak to you. Since October I have been going back and forth. 2 cookers in my house, brother work. Deliveries cancelled (not by me). One manager was so rude and said there is nothing they can do about it! Now the cooker is out of stock and won’t be in until after Christmas- so we can’t have Christmas dinner, after we have not been able to cook for the last two months. Please do not shop at curry’s. Customer care - does NOT care, neither do management!”

Helpful Report

Posted 11 months ago

“Take advantage of the current rise of Bitcoin and recover your lost Bitcoin or other cryptocurrencies. I took that step recently by contacting (backendrecover AT rescueteam DOT c o m). He did an awesome job for me by helping me recover all my lost $230,000 worth of Bitcoin, which I thought I had lost forever because people made me believe lost cryptocurrencies can never be recovered. That is a big fat lie. All you need is assistance from the right tech professional, and you will be happy again.”

Helpful Report

Posted 11 months ago

“Recovery Expert always does an excellent job. When they rejected me the withdrawal of my investment, I saw a witness of a Great Visual Hacker named Recovery Experts, and I required a Hacker to help me recover my investment plans. I reached out to him at (recoveryexpert (at) rescueteam. com). He asked for the relevant details, which I provided, and within 48 hours he was able to provide me with a detailed breakdown of my cash, which he successfully recovered. Allow him a chance.”

Helpful Report

Posted 11 months ago

“Scam losses are the result of mistakes, and we all make them. The key step is what we do next; the decisions we make will either propel us forward or hold us back. I lost $75,000 after investing in a bogus investment firm. Thank you to RECOVERYEXPERT @ RESCUETEAM. COM for assisting me in recovering my funds. I had no idea that it was possible to recover lost coins.”

Helpful Report

Posted 11 months ago

“No accountability. Bought a washing machine on the 20th November. Paid for delivery and installation. The delivery guys have broken the water valve (had to get a plumber in to repair this -108£) Then once plumber came in and fixed it I put the washing machine on. It was leaking. I then discovered that the draining hose was cut (most likely by delivery guy who must have used a Stanley knife to unpack the washing machine). Called the customer service (good luck to get hold of them first) They said an engineer would come in and this was for the 4th of December. But because I'm working I moved it to the 9th. 3.00pm on the 9th still haven't heard of the engineer. Call again customer service only to be told "this has been cancelled. They tried to call you but you didn't pick up." No one tried to call me. Customer service full of BS ! Been stuck at home waiting for them to come and repair for nothing... They have my email + phone number. No contact have been made. They are only good to say "I'm sorry I apologise for the inconvenience this is causing" I spend 400£ on a washing machine I cannot use and 108£ on a plumber which they should repay for but I'm still to hear about this of course. Avoid Currys at all cost.”

Helpful Report

Posted 11 months ago

“I won't tell you not to employ an expert because I have. To recover your lost Bitcoin, you must hire a professional to complete the job. Very few people are capable of recovering Bitcoin, therefore be careful not to hire Scammers posing as Recovery Experts, since they will also defraud you of your funds. You can recover your Bitcoin by emailing (recoveryexpert @ rescueteam. com). Expert who successfully retrieved 480,000 USD in bitcoin lost to an investment website called "CITADEL_FX." To demonstrate that he gets the job done, he only takes charges when the job is completed.”

Helpful Report

Posted 11 months ago

“Customer service from the 'manager' Raj is absolutely zero - i had a collection from the local store went with my ID, but was told to follow the system and a code is sent to my email address. I explained that my emails aren't on my phone to which he replied 'That's the system, if you choose not to read it that is your problem' No flexibility or general good customer service. They sent me the code so I had to drive home to get it, on return the code had expired. I can't tell you how frustrated I am and how angry at the lack of service and pure rudeness.”

Helpful Report

Posted 11 months ago

“Cooker bought end off July disabled person delivered with a dent on side now hob rings have gone rusty been told its cosmetic only ever used a sponge to wipe or clean any spillages nothing to be done by company”

Helpful Report

Posted 11 months ago

“Customer care is a joke, customer service is non existent. Their employees only know how to upsell and verify who you are by reading the data protection script! Owe me money and 4 calls from a non exsistent manager”

Helpful Report

Posted 11 months ago

“Terrible customer service We were looking forwarding to receiving a new oven we ordered from Currys to replace a broken one. After a month the day arrived when the Currys fitters came to deliver and install the new oven. We had also paid for them to dispose of the old oven, which had a broken oven but a working gas hob that had kept us going for over a month. The fitters first uninstalled the old oven, but then dropped and broke the new oven (shattering its glass door) whilst bringing it into the house. They stated they could not fit the old one back (despite them being gas fitters). They also told us after speaking to the depot it would be a week before a new one arrived. The fitters also said we should ring the Currys customer service line to see what they could do as recompense and then left, but not before leaving broken glass all over the driveway which they failed to clean up. Shortly after the Currys fitters left we were sent a text message from Currys to say it would be over a month before a new oven arrived. my wife phoned up customer service to see what could be done as we had been informed the wait would only be a week. In return she was met by a Currys customer service rep who only offered a 10% discount in return for the huge mess up caused by the fitters. With this 10% discount we will have to go out and buy a counter top hob and oven! Meanwhile we have a gaping hole where the new oven should have gone and nothing to cook large meals with over the Christmas period. All-in-all a terrible customer service experience. Why didn't the fitters bring the new oven into the house before disconnecting the old one in case of an issue? We then felt deceived over the date they initially gave us for installing the replacement oven, and finally we were met by a customer service team who were disinterested about the situation and were only prepared to offer a small discount which won't even cover the costs for the purchase of a temporary counter top hob and oven.”

Currys 1 star review on 2nd December 2023

Helpful Report

Posted 11 months ago

“Currys are the single worst company I have ever dealt with for customer service, I have an £860 voucher to purchase 2 Apple Watches, I ordered them to the Blackburn store to collect on Monday, I waited for my collection email but never got it, after 4 days I checked my curry's account to be told the items had been cancelled due to no stock, no refund to my gift voucher, the items are still available online so clearly they are letting people order items they don't have every single day, I have since contacted the customer service team 😂 as if, to be promised a refund urgently, no one has ever come back to me, I then made an official complaint on Friday and was again promised a message back but yet again no contact and no refund. This has now been going on for three weeks and absolutely none of this is my fault, I will never ever be buying anything from them ever again and they still owe me a refund of £858, they are a joke and I would advise people not to trust a word they say, I have now been promised by 10 separate curry's staff that they would fix this problem and I still in exactly the same position as I was a month ago”

Helpful Report

Posted 11 months ago

“Bought 50 inch samsung qled 5 months ago worse tv I have ever had.poor quality picture and sound.asked if I could change it they told me it was to late now. I am a disabled pensioner and did not realise there was a time limit .no compassion from them or understanding worse company I have ever dealt with stay clear.”

Helpful Report

Posted 11 months ago

“Currys can start with their customers services. Phoned in to see where my parcel is and got told the laptop I order doesn’t get made anymore after a week. Phoned again to change my order and got told my order got cancelled even tho I didn’t ask to cancel it. After few days phoned back to see why I didn’t receive any emails or texts that my order got cancelled and got told that my order was never cancelled absolutely horrible experience I had with currys. After all that I got told I need to wait until they open an investigation. So basically it’s been 3 weeks, no refunds or calls or anything from them. Absolutely crazy when you think company this big and you have to deal with stupid problems like this.”

Helpful Report

Posted 11 months ago

“Appalling service. Two items (1500 pounds) arrived broken. Customer service zombies. They really don't care. Still waiting to get what I paid for”

Helpful Report

Posted 11 months ago

“I bought a tv from them and it was a great experiance”

Helpful Report

Posted 11 months ago

“Worst customer service Ever Little customer service in store,NO CUSTOMER SERVICE IF YOU PHONE They don't want to know I will Never buy anything else at Currys and wish I had spent £700 with a company with product knowledge and customer service. Overseas call centres don't even know the names of British cities!!!!! You are Not allowed to phone the Store that you ordered goods from Buy electrical items from a retailer who cares, Not this one, I will”

Helpful Report

Posted 11 months ago

“Poor service of delivering items”

Helpful Report

Posted 1 year ago

Currys is rated 2.0 based on 3,444 reviews