Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,455 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a new oven and when they arrived they said they couldn't install it because I did have a "red cutoff switch" to cutoff the power. They said it was a legal requirement. I called an engineer to get a "red cutoff switch" installed and within 1 minute he had found the existing one. What a waste of my time and money.”

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Posted 6 years ago

“My product arrived next day delivery within the hour time window they gave me. Excellent communication, very happy customer.”

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Posted 6 years ago

“Great service on service. Delivery was carried out on a day I wasn't working and fitted professionally and quickly. Will definitely use them again.”

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Posted 6 years ago

“bought a tv for£ 2700 on the sunday with wall bracket etc too be fitted by currys and with sky package .on the Monday I got an email that stated if I didn't get in touch with sky they would terminate the contract they were very vague as too why . they told me too get back in touch with currys who said they would have too change too another provider as sky could only guarantee 1.7 mb they then suggested talk talk which I accepted.the tv arrived on the Tuesday with 2 guys .I suggested they came through the back of the house as this would be easier with no staircase too negotiate .they said it was only light so they struggled it up the stairs into my lounge and left tv propped up against wall .this is a brand new house with brand new carpets..after I let them out the house .I walked back up stairs and noticed black marks left up walls.i tried too use sponge and warm water too remove marks but didn't work very well .then the guy too fit tv too wall came he started removing packaging too take tv out and called me into lounge too show me that the box had oil on it and had marked carpet ..he then fitted tv and called me back in too show me crack in trim of tv.i got in touch with currys who said they would sort it out.they then said that an engineer would come and fita new tv last Wednesday but at 7.30 in morning told me he wouldn't be coming ,at 10 oclock same day a guy calls me too say he is outside my house with new tv but isn't fitting it.i said too him are you sure this is correct he says yes ..so I get in my car too go home too meet him and halfway there he calls me too say he has been told too take it back.someone then calls me too say they will bring new tv on sunday between 1 and 4 and they will take damaged one away and replace with new.two guys turn up on sunday ..and then tell me they cant fit it because its on wall even though they (currys fittedit too wall)..today they tell me they will fit Thursday morning .I wont hold my breath.as for oil stain on carpet of which oil stained box is in my kitchenfor evidence I had a guy who called me today and basically was trying too infer either I or the original fitter had somehow got the oil into my place ..know how really should mean no nothing ..they are a catastrophic disaster too be avoided at all costs.it was easier too actually buy the house than deal with currys too fit a tv and broadband...every night looking at oil stain on brand new carpet with no resolve whatsoever”

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Posted 6 years ago

“Good price delivered on time”

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Posted 6 years ago

“My laptop went in for repair for power supply problem week later had same problem they returned it saying there's liquid and misused....and sent it back without the battery and all the screws missing and parts sticking out ...asked where's battery they said can't give battery and screws as they can be dangerous ...I'm left with a an unrepaired laptop without battery ...I paid over £300 for it and also paying cover plan each month...the Currys staff won't listen .”

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Posted 6 years ago

“Everything went wrong with this order. 3 times they delivered the wrong cooker, 4 times they collected without the qualified person who can uninstall my cooker,, finally asked for a refund and I have waited 2 weeks,, completely unhappy with the whole order from start to finish”

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Posted 6 years ago

“Went to buy a dvd recorder was wiling to spend £450 on the one I wanted no stock and this is not the first time every time I go to Currys in stoke it's allways the same internet from now on I give up on currys”

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Posted 6 years ago

“A very knowledgeable and helpful sales assistant when I was looking at higher spec compact cameras. Showed me some extra features I did not know about but I will use. No pressure, went away to check reviews and then went back to purchase at the best price compared to other retailers.”

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Posted 6 years ago

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Posted 6 years ago

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Posted 6 years ago

“Delivery card found in driveway on a Monday for an 18th birthday present - expensive one at that! Received order on a Thursday to new address, part order, still waiting. Would honestly advise people if they HAVE to deal with Currys to order instore online delivery service is appalling”

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Posted 6 years ago

“Chose an American fridge freezer online but went in store to view. They did not have exact model on view but we're more than helpful and gave us a great deal in the end A+++”

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Posted 6 years ago

“I have ordered a new Lenovo tablet keep going to my account still not dispatched yet.no email telling when it's being delivered. Say I have till the 9th march .phoned them up saying I will pick it up from store instead said I can do that because it's coming from their depo .where ever that is . If their is a problem delivery let customers know .don't keep thanking the orders you can't deal with.”

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Posted 6 years ago

“Currys do not care about the customer and I had called in and heard people swearing and shouting racist jokes across. I think this would go down as knowhow or whatever you call it. Really unpleasant l.”

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Posted 6 years ago

“Fast ordering and delivery, installation of our washing machine.”

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Posted 6 years ago

“Ease of choosing,delivery and good service - always have used Currys and always will look”

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Posted 6 years ago

“After sales service absolutely appalling would never use again excuse after excuse👎👎👎👎😡😡😡😡😡😡”

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Posted 6 years ago

“Managed to source a phone that other company's showed stock but could not order and get it delivered to my home no problem.”

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Posted 6 years ago

“Easy to find items online and then ordered click and collect. Parcel arrived as expected on time. However, staff in the shop could have been a bit more friendly and didn't seem to be in a rush to serve customers.”

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Posted 6 years ago

Currys is rated 2.0 based on 3,455 reviews