Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for the toaster to match my Russel Hobbs kettle, and managed to find it at Currys even better it was on offer! The young man who served me also offerered be a 3 year warranty for just £5.00. Excellent value and service.”

Helpful Report

Posted 7 years ago

“I wanted a new washing machine and they had a large selection at very good prices for me to choose from”

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Posted 7 years ago

“answered a queston abotu the product spec well but seemed uncocneredn abotuhwtehr they got my business or not”

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Posted 7 years ago

“Fantastic personal service and informative about products”

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Posted 7 years ago

“The after sale service was very prompt and the delivery of the chest freezer was immediate”

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Posted 7 years ago

“Staff never approach you when needing help on a product. I had to find a manager to get a staff member to help As being an ex store manager for high street pharmacy. I would ask Currys to look at how they train their staff”

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Posted 7 years ago

“Curreys were very good at provide advice and ensuring you know what the answers are to your questions before you leave the shop.”

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Posted 7 years ago

“Curreys were very good at provide advice and ensuring you know what the answers are to your questions before you leave the shop.”

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Posted 7 years ago

“Ordered Humax Friday afternoon, delivery free next day! All working well at the moment so fingers crossed as reviews for it have been very mixed.”

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Posted 7 years ago

“Good service and order line staff know their stuff. Order arrived as per arrangement and delivery men helpful and polite.”

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Posted 7 years ago

“Attitude of crew delivering item was not good. Maybe they were having a bad day (who knows). Don't show up and say 'where' then put put the tumble dryer in the kitchen and say 'sign here', then stomp off. There was no hello or good bye. Wish I could have given a zero rating to the company but since I can't, I will NOT shop there again.”

Helpful Report

Posted 7 years ago

“"Currys do not give a years warrenty. A dishonest trader who ignores its customers and consumer law. Our Dishwasher leaked after 6 months. Engineers came 4 times but could not fix it. Repair call line said it needed to be replaced so rrpeatedly transfered us to replacement call line who repeatedly said it must be repaired. After 3 weeks and of hours on the phone being we gave up and purchased a new one from some one else. Please do not buy from Curry's.”

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Posted 7 years ago

“excellent service and product”

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Posted 7 years ago

“Don't use them. Disgraceful customer service. Ordered washing machine in store. They put in details of wrong model (different colour) so wrong machine delivered. Delivery guy didn't install but left the washer and put on his section of invoice that wrong colour delivered. I had paid for installation. I waited. I waited....No customer services clearly too busy to contact me so I picked up the phone. I was fobbed off with two blatant lies: (1) We don't deliver that colour.... Doh! (2) It will cost you an extra £50 for that colour! Three phone calls later and they eventually admitted human error. "You will have to go back to the store you ordered it from." "But that is 200 miles away." "Sorry. Computer says Noooo."”

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Posted 7 years ago

“Everything. Just avoid this company if you value your time and sanity.”

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Posted 7 years ago

“Good ordering system & helpful delivery staff”

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Posted 7 years ago

“We purchased a range-master cooker on the 8th August. With a delivery and installation date of 22nd. Unfortunately the appliance was damaged on arrival and had to be sent back. The delivery team spoke direct with currys and range-master to organise a replacement. After two days when we had no communication from Currys we chased it up and we were told they had had no communication from the delivery team so they did not know there was a problem, which was not correct as we were with them when they made the call. We were told they would contact us within 48 hours for a replacement, again we had no call from currys so we contacted currys again only to be told that we would have to wait a month for a repacement which means we would be without the ability to cook for 5 weeks !!!!! Customer services are not efficient enough and I would not recommend Currys as they do not hold stock and rely completely on manufacturers for replacements. I.e. No ownership of customer or customers problems.”

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Posted 7 years ago

“Went into Currys for the second time in the week as we were sold something we didn't want. We were pleasantly greater by a lovely man called Phil who was over and above helpful. We were never going to go back there again as the staff we had before were not helpful. He gave us faith back in Currys thanks Phil for explaining the product and being so helpful.”

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Posted 7 years ago

“Delivery damaged then cancelled”

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Posted 7 years ago

“Same product same quality but cheaper than Amazon!”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews