Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,452 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

Write Your review

Tell us how Currys made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered last friday 22 April,received an email with a tracking number for DX courier with a promise from Currys to be delivered before 26 April.26th came and went,tried tracking number and phoned DX,who were very helpful but informed me the number wasnt theirs.Tried phoning Currys,useless could not get through to human being and just kept being cut off In the middle of a phone call tovDX on the 27th got a knock on the door from Parcel Force delivering the item.Weird! What a shambles Currys are,be prepared for shambolic lunacy”

Helpful Report

Posted 2 years ago

“Absolutely atrocious customer service! I ordered something online and accidentally put in the wrong postcode - bearing in mine the entire address was correct, it was just the postcode. I contacted their agents online and they told me that they would be able to change the address and send me the product to my correct address. He said he has notified the delivery team. A week had gone by, months have gone by and I keep trying to get in touch - they cut me off and we don’t even get past the details. I placed my order in December and curry’s have completely ignored my request for a refund - kept telling me that they will get back to me after notifying headquarters but I get no phone calls. I also told the agents to email me all the information and they said yes we will but I get no evidence of their chats. Nothing! I paid £70 for my product and they haven’t given me my money back or my product. I don’t recommend ordering from curry’s at all. Very poor service and unreliability in terms of delivery.”

Helpful Report

Posted 2 years ago

“Order on 02.03.2022 Delivery not received till tonight”

Helpful Report

Posted 2 years ago

“It's amazing to see a credit specialist this busy with loads of clients but still very attentive and compassionate when you call in. My credit was suffering major setbacks and a couple of negative items so i got referred to boost credit and he strongly assured he will get my credit back on the rails in a matter of time. In one month, I saw the beautiful changes made on my report. At this point, all I can say is I strongly understand the confidence and pride that comes with being referred to you. I recommend BoostmycredIt @ Fastservice dot Com to my friends and families.”

Helpful Report

Posted 2 years ago

“Hack West Credit Repair greatly helped me and my wife improve our credit. I got answers to all my questions and even went above and beyond when it came to repairing my wife and I credit profile. I'm thankful for the service that Hack West provided me and my lovely wife, we now have a better understanding of our credit and we now know what debet collectors can do you can reach him at Fixit101 AT workmail DOT COM quick credit repair. Thank you by Hack West.”

Helpful Report

Posted 2 years ago

“I never feel the need to write reviews, but on this occasion i have no choice. I bought a Sony TV on the 1st January 2022. Recommended by a member of staff. Cost being £1,789.00. Now 3 months down the line the tv is not working, cannot get hold of anyone at curry's , directed to Sony , who are as bad as curry's, useless. After 3 calls made to Sony they have now sent me questions to answer, are they for real. Either send someone out to fix it, or give me a new one that is actually going to work, and not break after 3 months. To be honest your customer service is appalling, what take our money that we earn , then treat us with like idiots. If i treated my customers like you treat yours , i would not be in business. Have a bit of self respect & treat your customers like humans, we are not robots. I will be going into a curry store to talk to a manager, lets hope one exists. I can promise you , i will never shop with curry's again.”

Helpful Report

Posted 2 years ago

“Will not price match just fob you off It's all a con shop else where ie John Lewis”

Helpful Report

Posted 2 years ago

“I thought I had auto pay on just about everything. I was wrong and I didn't have a seldom used Visa card rack up 20 dollars in late fees from a 200 dollar balance. I can understand the hit to my credit of 25 points. What I couldn't fathom was why I had a low 700 score before that. Both of my houses were paid for and I had no loans. Everything was paid. I auto pay AMEX every month the full amount. Thank you 'Cyberdon AT techie DOT com' for helping me curtail the hitch and eventually restoring my credit to high 800 across all bureaus.”

Helpful Report

Posted 2 years ago

“I had a lawyer start filing a bankruptcy but we got the bank to agree on a modification loan instead of an arm from a fixed never went through bankruptcy but my credit says I did. To remove it, I had to hire 'Cyberdon AT techie DOT com' a private credit specialist I found on Quora. Although he restored my credit but It took him 3 month to remove it from my records. I'm not worried about getting approved for the things I want and need in life.”

Helpful Report

Posted 2 years ago

“Excellent product at affordable price. Delivery free”

Helpful Report

Posted 2 years ago

“NEVER BUY FROM CURRYS, CONNED 82 YEAR OLD PENSIONER - Buy from John Lewis, who are honest, decent, they care about their customers. Terrible customer service, drawn out, stressful, a battle. Currys endorsed criminal behaviour, did not help, took months to get any response, had to go through mediators, still no help. This has cost 500 pounds, so much money to just burn, so upsetting. I will never buy from Currys, if I save one person the same awful experience, I will be happy. Choose John Lewis, you will be safe dealing with a decent company.”

Helpful Report

Posted 2 years ago

“Currys - worest experience i visited the store in Thurrock and unfortunately i was not welcomed then i asked one of the staff on the shop floor at the front but instead i received hand gesture from the individual who claimed to be the store manager. This very disappointing and i am very upset from the situation. think the staff name Marvin or Marcin and he is unprofessional and incompetent to use hand gesture on front of his peers. Ended up leaving the store disappointed at currys more than anything else”

Helpful Report

Posted 2 years ago

“I have had a secured card through my bank for 2 years now. Within the last year I have also acquired 2 retail cards. And I've also been added to a family member's card (over 750 score) as an authorized user. I kept all below the 30% utilization when used and they're all paid in full way before they're even due, never once late. Overall My credit has definitely improved but my payment history didn't improve until 'Cyberdon AT techie DOT com' performed his credit repair magic on my profile and improved my payment history within a month. Now I have the best credit history, Thanks.”

Helpful Report

Posted 2 years ago

“My Ex husband got a rental that he continues to be 90 days past due, and that was killing my credit. Thank you 'Cyberdon AT techie DOT com' for helping me take care of the damage this had caused my credit these past years. When you handle credit issues, everyone gets what they want and is happy too.”

Helpful Report

Posted 2 years ago

“Just wanted to thank CREDIT WIZARD [W I Z A R D C R E D I T H A C K at C O N S U L T A N T dot COM] for helping me with my credit score. Since I contacted him over 3 months ago my credit score went from a 620 to 782 and my credit report was well cleaned. And I now have more credit cards than I know what to do with. Haha”

Helpful Report

Posted 2 years ago

“An absolute joke of a place. The store in parkhead glasgow doesn't even sell phones but shows they are in stock on website. You can't use a gift card to buy phones either! Customer's service appealing agent hung up on me and refused to raise a complaint based on customer experience. I will be telling my friends and family to stay clear of the place.”

Helpful Report

Posted 2 years ago

“I have a review to share. My Wife and I needed credit repair, so we contacted this credit specialist named KMAX CYBER SERVICES, We explained to him about all the negative items on our report (around 25 negative items). My total debt was around $55,000. He said to me: Yes! I can help you fix it within 74 hours. He helped me remove all the negative items on my report, increased my score to 825 and also pays my debt. Get in touch with him for your credit repair via: Kmax Cyber Services At Gmail Dot Com and be ready to share your testimony too. Cheers..”

Helpful Report

Posted 2 years ago

“My credit score before was 700 but dropped to low as 500 because I missed a $500 payment for 3 months. I paid them off to improve my score but nothing happened. Thank you 'Cyberdon AT techie DOT com' for helping me take care of the damage done and bringing my scores up to speed.”

Helpful Report

Posted 2 years ago

“'RECOVERCOIN at RESCUETEAM dot COM' is one of the oldest crypto-to-crypto recovery agencies operating since 2013 and they have helped thousands of individuals like you recover their stolen coin from a fake trading company. It is one of the fastest-growing crypto recovery platforms, you can check them out and keep them close because you may need them to recover any stolen funds without stress.”

Helpful Report

Posted 2 years ago

“The absolute worst customer service I have ever had. The sent my cooker on the wrong day, then missed a delivery, and are impossible to contact on the phone.”

Helpful Report

Posted 2 years ago

Currys is rated 2.0 based on 3,452 reviews