Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not make me happy! Needed a new 28" TV, arrived mid morning only to be ignored in an almost empty store. Limited time meant I had to make a snappy decision, but the guy who finally came to assist me tried time and again to sell me a TV bigger than I wanted. Service like that I can do without.”

Helpful Report

Posted 7 years ago

“The van has broken down apparently,it also broke down the last time you were supposed to deliver a different appliance last time,this a clearly a call centre excuse which will be used for a number of other reasons I'm guessing other excuses may have also been told is that the delivery crew have been involved in an RTA or the driver has been taken ill and had to return home etc etc,sound familiar???”

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Posted 7 years ago

“Efficient and value for money.”

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Posted 7 years ago

“Bought a tv ordered on Saturday and was delivered on Monday was very happy cause website delivered in 5 working day and was delivered on Monday afternoon was very happy”

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Posted 7 years ago

“Sold my tv even though I had it reserved as click and collect. They even then tried to charge me a delivery fee. Rubbish customer service. Initially they told me that they didn't answer complaints and the compensation they offered me didn't even cover the parking and all the phone calls I had made chasing them up.”

Helpful Report

Posted 7 years ago

“I was very skeptical about buying my make of machine. Im used to Hotpoint and have been for the past 13 years. Change is always skeptical. I spent some lengthy time with the adviser who also took her time to to talk me through each brand. She never once rushed me nor made me feel like i was wasting her time, as some advisers do. She explained in quite some detail the difference between each machine and then asked what i was looking for in a machine. Exactly. She asked me what my feelings were. This i think for me was the selling point. being made to feel like you are important....”

Helpful Report

Posted 7 years ago

“When I told the salesperson what I was looking for and the reason why I was looking for he went out of his way to identify suitable products that would be capable of satisfying my requirements and also highlighted the products at the cheaper end of the spectrum.”

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Posted 7 years ago

“Great staff and wide range of products”

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Posted 7 years ago

“Good selection of products. The staff member knew all about the product.”

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Posted 7 years ago

“Nice oven, quick delivery”

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Posted 7 years ago

“had what I wanted, mostly easy to find”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“Click and collect within 24 hours, extremely handy. Counter right by the door, immediate service, I was in and out of a very busy shopping centre in barely 5 minutes - perfect.”

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Posted 7 years ago

“The office staff were easy and professional to deal with and the technician, Joe, was as well. Very helpful, friendly and polite with answering questions.”

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Posted 7 years ago

“Getting more competitive on price and customer service. Click and collect is convenient, easy and now accepts gift vouchers.”

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Posted 7 years ago

“The best price on a Vax vacuum cleaner. By far.”

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Posted 7 years ago

“They made good a situation which was not ideal. Helpful at all times.”

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Posted 7 years ago

“Bob at Grantham deserves a 15 out of 10”

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Posted 7 years ago

“Purchased Samsung 49" UE49KU6470 Smart Tv online from Currys. Very happy with purchase, price, ease of ordering and delivery.”

Helpful Report

Posted 7 years ago

“The helpfull staff , i was in the market for a sound bar and rather than force the latest model on me the mentioned they still had stock of the previous one in the back which has loads cheaper fitted my budget much better. Overall very impressed with service i recived”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews