Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to curry's in Christchurch Dorset to urgently get a integrated washing machine only to be told they had non in the shop and we would have to look on line and pick up from Poole. Already unhappy I sat in the car park only to find that I could order and pick up IN THE CHRISTCHURCH STORE. To say I was unhappy is an understatement.”

Helpful Report

Posted 7 years ago

Helpful Report

Posted 7 years ago

“Helpful staff, good advice and prices.”

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Posted 7 years ago

“Competitive prices and easy to use website. Got to pick up my item same day from local store too!”

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Posted 7 years ago

“Purchased online after 6pm one evening, item delivered the following morning. Communicated regarding delivery times throughout. Would recommend.”

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Posted 7 years ago

“Good customer service. Plenty of details about products were given when I have asked.”

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Posted 7 years ago

“After ordering our purchase we had first class service & an extremely quick delivery, with an on the hour delivery. 10/10 for service.”

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Posted 7 years ago

“Good information on the website, accurate pictures, prompt delivery, friendly delivery drivers, OK customer service, reasonable prices”

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Posted 7 years ago

“Customer care NOT helpful AT All! Spent over an hour being put from one place to another. In the end Tracy kept me hanging on several times while she went to speak to "her manager". No one knew anything about how things worked and were not willing to find out...so no help at all! I bought a food processor from currys after looking on their site. The item in question showed a beautiful video of the food processor. This had all the bits I wanted and needed at a very good price. I put it in my basket but as i was waiting to hear if a friend was coming to bring it to me or not, I went back to the item a few hours later and the price had gone up by £25! Then when my friend brought it over, there was a citrus press missing....this was clearly advertised in the beautiful video under the bold writing of the model number in question.. .as far as I am concerned this was false advertising. I was told the specification list further down the page did not mention or include the press.not impressed as it is not easy for me to return this item AND currys get a big fat 0 in customer care and helpfulness. They suck you in with good prices (changed when I showed an interest on line and price not honoured even though it was the same day...and underhand advertising of a Mercedes when they are really selling you a cheaper model (in less obvious place)”

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Posted 7 years ago

“Excellent members of staff, great approach and always seem knowledgeable, smiley and happy to help.”

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Posted 7 years ago

“I was very busy and didn't have time to collect within a week as that's what I thot was collection time but then as I didn't get my refund and called c/s which advised me my order will be in store awaiting me to collect upto 28days from day of purchase so at the end I went to collect my order and was satisfied”

Helpful Report

Posted 7 years ago

“So called "Expert Fitters" from Currys were about as in-expert as they get. They failed to disconnect my integrated dishwasher. Ended up having to hire a proper kitchen fitter to do it at considerable time and expense. Knowhow team unhelpful and difficult to contact - I will NEVER use them again.”

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Posted 7 years ago

“Very Helpful staff who spent time with me to select the laptop that best suited my needs”

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Posted 7 years ago

“I ordered a WasherDryer online. The product was delivered on promised date and the delivery staffs were very helpful.”

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Posted 7 years ago

“I got what I wanted, although it was ex-display. I was offered a 10% discount which was good.”

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Posted 7 years ago

“Payed for instillation and delivery, the employee forget to remove transit bolts, currys refuse to replac the machine. WTF Currys??”

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Posted 7 years ago

“visited curry in BANBURY ,asked if I could get some help with laptop purchased from another store which costumer service was an after thought ,I was passed one the guy called (JACK) very pleasant and knows his stuff told him my issues having he said no problem with in short time fixed and had me a lot more pleased I would highly recommend this store very helpful I will be returning soon, the store in ashford Kent on the other hand will not be returning, spent 1,249 and all I got was theres laptop were money there go and quickly disappears as quick as he appeared, if did that in my trade I be no longer”

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Posted 7 years ago

“Everything”

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Posted 7 years ago

“Excellent customer service Fair on price”

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Posted 7 years ago

“Item for repair was back at store, it was not Phone number on Knowhow receipt goes through to an accident claims company. Customer Service unable to find out where item is from store as no one answers phone and they suggested I go in.”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews