CustomMade.com Reviews

5.0 Rating 3,711 Reviews

99 %

of reviewers recommend CustomMade.com

5.0

Based on 3,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

How do I contact CustomMade.com?

Helpful Report

(2 weeks ago)

You can contact CustomMade.com by Live Chat, Email and Telephone.

Helpful Report

(2 weeks ago)

98.78%

Industry Average

“ Good communication and service. Recieved all the help I needed, and they managed to create an engagement ring and a wedding band exactly like I had envisioned them. ”

- Aleksander Slupphaug

“ I googled custom rings I know very risky! But Custom made was the first one to come up getting a response with them is fast customer service is amazing and there overall patience is commendable. Everyone who was on the project was amazing great to talk to and was fast with their responses. ”

- Karina Ciallella

“ From the first interactions on the website to the customer service experience to delivery to the actual quality of the product everything has been above board and exceptional ”

- Patrick Moise

CustomMade.com Reviews

Customer Service - Good