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CustomMade.com Reviews

5.0 Rating 4,238 Reviews
99 %
of reviewers recommend CustomMade.com
5.0
Based on 4,238 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com
02140

How quickly does CustomMade.com resolve customer queries?
(1 week ago)
Greater than 37% of reviewers feedback is CustomMade.com resolves customer queries in 2 - 3 hours.
(1 week ago)
99.08%
Industry Average
The service was wonderful and any time I asked a question I got a response quickly. The ring turned out exactly how I wanted it to and I could not be more happy with the service.
- Joseph Rigo
I inquired for a custom ring and was met with exceptional customer service.
- Anonymous
You won’t find that kind of service anywhere else! If you’re on the fence about putting your trust into custommade, I really encourage you to do it.
- Karlie Beattie