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CustomMade.com Reviews

5.0 Rating 3,711 Reviews
99 %
of reviewers recommend CustomMade.com
5.0
Based on 3,711 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com
02140

How quickly does CustomMade.com resolve customer queries?
(2 weeks ago)
Greater than 37% of reviewers feedback is CustomMade.com resolves customer queries in 2 - 3 hours.
(2 weeks ago)
98.78%
Industry Average
I could not be happier with the service, production, and end product. I will be recommending this company to everyone I can.
- Anthony Valle
Really an amazing end to end experience from consultation, design to a delightful box with the presentation of a ring. Customer service both pre and post was exemplary. Highly recommended
- Mark G
My experience with customer service was pleasant.
- Anonymous