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CustomMade.com Reviews

5.0 Rating 3,880 Reviews
99 %
of reviewers recommend CustomMade.com
5.0
Based on 3,880 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com
02140

How quickly does CustomMade.com resolve customer queries?
(1 week ago)
Greater than 37% of reviewers feedback is CustomMade.com resolves customer queries in 2 - 3 hours.
(1 week ago)
98.79%
Industry Average
The ease of the process and building of trust in good communication lead me to go through CustomMade for the perfect ring. The ring was beyond my hopes and she LOVED it!! Thank you CustomMade for your service and attention to details!
- Wyatt Logan
Emily assisted me and creating the perfect ring for my lady and she was extremely helpful and offered great customer service.
- Cameron Weng
Their customer service was impeccable, and the product was absolutely stunning — delivered right on schedule.
- Teresa Lindenmeier