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CustomMade.com Reviews

5.0 Rating 4,125 Reviews
99 %
of reviewers recommend CustomMade.com
5.0
Based on 4,125 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
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About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

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Location:

90 Sherman St, CustomMade.com
02140

How quickly does CustomMade.com resolve customer queries?
(1 week ago)
Greater than 37% of reviewers feedback is CustomMade.com resolves customer queries in 2 - 3 hours.
(1 week ago)
99.09%
Industry Average
I could not be happier with how my ring turned out. It's so perfect. And customer service was absolutely incredible. I would 1000% recommend.
- Amber Combs
Customer service is outstanding. Very responsive and understanding. Everyone I worked with to design my fiancées ring truly had a passion for this.
- Jake Heil
Amazing service! I didn't know exactly what kind of ring she wanted and with some easy back and forth, the designs that were made helped me visualise what I wanted. I'm so happy with this ring and I'm so excited to give such a special piece, to my special woman.
- Rhys Williams