Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,234 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 11th December 2024

1807

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the biskie box for my boyfriend. I live in the US so i had no idea what I was getting him, but he loved them! They were so gorgeous, well-made, pretty, and above all, delicious! Perfect Valentine’s Day surprise for the one I love!”

Helpful Report

Posted 10 months ago

“I was very sad to see the quality going down. I was such a huge fan of this brand but seems they care more about the packaging than the actual product. :(”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 10 months ago

“I live in the USA and ordered a box of brownies to be delivered as a present. The website is super easy to use, delivery was available in just a couple of days and I'm told the product was delicious. I will be using this company again to send treats to friends and family. I only wish I could try them myself.”

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Posted 10 months ago

“Bought as a gift for my niece who absolutely loved them- beautifully packaged, good delivery communication and fabulous treats! Thank you!”

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Posted 10 months ago

“Simply gorgeous cakes and fabulous service!”

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Posted 10 months ago

“Stellar service and fantastic cake!”

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Posted 10 months ago

“Details of someone else’s address sent to me - Data breach. Wasn’t able to track my own delivery due to this.”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 10 months ago

“I have ordered several times and the service has always been impecable, the treats are delicious and always a lovely surprise”

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Posted 10 months ago

“This is the first order I got after getting an amazine comp box - I could not believe how good the brownies were. The vegan ones were for my DF partner. They were gorgeous. The only slight issue was a leak of the syrup in the box but a decant sorted that. These are incredible brownies and I will be a customer again. Delivery was a day late but I think that was the postal service.”

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Posted 10 months ago

“Excellent.”

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Posted 10 months ago

“Great brownies but asked too many times to leave a review which was irritating”

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Posted 10 months ago

“Absolutely divine treats ❤️ They travelled well and tasted absolutely delicious!”

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Posted 10 months ago

“Nearly killed my dog! Cost me £190 at the vets thanks to throwing it over the hedge when there was a perfectly good postbox available. Tried to call them to discuss this and they hung up on me twice then refused my calls.”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 10 months ago

“These were for my daughter for Valentine's Day. They were delivered on time and she and her friends loved them!”

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Posted 10 months ago

“Thank you for the beautiful cake, my partner really enjoyed it for her 30th.”

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Posted 10 months ago

“My son rally absolutely loved it which was the main thing! However the adults would have liked much more jam/fruit in the Victoria sponge and it was very much a sweet tooth loving cake. But went down very well with the young person it was aimed for!”

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Posted 10 months ago

“My wife loved it and she even wanted more, though the delivery took time to arrive. It was nice and well packaged.”

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Posted 10 months ago

“Arrived damaged, very small compared to pictures and overpriced. I was disappointed when I opened the box.”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 10 months ago

“The delivery was seamless and the cake was beautiful and delicious. Only issue I suggest paying more attention to is on the notes, I've asked for a message to be written on the cake and this didnt happen.”

Helpful Report

Posted 10 months ago

“Not great to be honest. Ordered brownies to my wife's office for Valentines Day. Selected morning delivery as she was only going to be out of the office in the afternoon. Received a call before 8am to say no-one as at the office reception. Most offices don't open till 8.30 / 9am so I was surprised that the delivery to an office address was happening so early, particularly on Valentine's Day when surely you do loads of office deliveries so must be familiar with how they usually operate. But anyway, fair enough, it was just one of those things. I can't remember what I agreed with the delivery guy, I couldn't hear him very well, had a screaming toddler with me, and it seemed we didn't have many options. We either agreed to just leave them outside or return them. Anyhow, I called your customer helpline that day or the day after (can't remember) to try and resolve it, gave all the details and was told I would hear back about whether I could get a refund. Never heard a thing. So that's around £25 wasted. Would still appreciate some kind of recompense but for now, won't be using you guys again or recommending”

Helpful Report

Posted 10 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 10 months ago

Cutter and Squidge is rated 4.6 based on 17,234 reviews