Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

Company Reviews

Questions

Visit Website

Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

Write Your review

Tell us how Debenhams Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm based in America and Debenhams has been a reliable and easy to use source for sending high quality flowers to my loved ones in London.”

Helpful Report

Posted 8 years ago

“The flowers seem to be on the small bunch; however delivery time was good.”

Helpful Report

Posted 8 years ago

“Very good value”

Helpful Report

Posted 8 years ago

“Flowers arrived a day earlier than booked but luckily my mum was in as it was a mothers day surprise. The roses were very browned on the outside so we removed the outside petals as suggested on the packaging but they turned brown again very quickly. The lily's were the best part of the bunch as there were lots of them and the all flowered.”

Helpful Report

Posted 8 years ago

“I ordered the flowers for my mother in law for mothers day. They arrived on time and she said they were lovely.”

Helpful Report

Posted 8 years ago

“Lovely flowers, delivered on time and reasonably priced. Would definitely use again”

Helpful Report

Posted 8 years ago

“Half my mother's day flowers were dead. Sent an email to customer services with no response. Disgusted with the service &flowers. Valentines day flowers were all dead within 2 days. Again awful service & flowers. Never again.”

Helpful Report

Posted 8 years ago

“Excellent service, the flowers were beautiful, looked just like the advertised picture. Would definitely recommend using Debenhams.”

Helpful Report

Posted 8 years ago

“Great selection, reasonably priced, easy to use website. Flowers delivered when and where I ordered them for in great condition and looking beautiful! Will use again.”

Helpful Report

Posted 8 years ago

“Extremely pleased with quality of flowers and delivery on time. Flowers were stunning and lasted over two weeks. Would not hesitate to use Debenhams again for that special occasion.”

Helpful Report

Posted 8 years ago

“A lot smaller than it looked on the webpage... Not quite as good as Next flower deliveries. Next supply a lot more flowers and a cute vase etc for the same price. Bit disappointed due to them being a Mothers day present. Would stick with Next in the future...”

Helpful Report

Posted 8 years ago

“Will do it again when I need a Debenhams Flowers. Happy and thank you”

Helpful Report

Posted 8 years ago

“The flowers looked nothing like the flowers in the photograph (they weren't roses and lilies - in fact there weren't any lilies) but they were lovely and the recipients were pleased with them.”

Helpful Report

Posted 8 years ago

“I bought and sent a Mother's Day bouquet. It was delivered on time as promised and was beautiful. I would certainly use Debenhams Flowers again and recommend them.”

Helpful Report

Posted 8 years ago

“Some of the flowers were dead and one was mouldy on delivery and they lasted less than a week. Not value for money and I won't be buying flowers from here again.”

Helpful Report

Posted 8 years ago

“Here is a copy of the email I sent on the 9th of March to support@debenhamflowers.com to which I have had no response. Hi, I am writing to say how disappointed both myself and my mum were with the quality of th flowers she received for Mother's Day. The flowers were delivered on Saturday. By the time Monday came several of the flowers had died without even opening up. I feel that the flowers were a waste of money and wouldn't recommend your flowers to anyone now. Regards”

Helpful Report

Posted 8 years ago

“I ordered flowers from Debenhams having received a similar beautiful floral creation from my son for Mother's Day. The flowers were for my sister's 60th birthday. They were delivered on time and in perfect condition. I would definitely recommend this method of sending flowers to loved ones.”

Helpful Report

Posted 8 years ago

“After getting my order wrong for Mother's Day (flowers, wine and balloon all ordered as separate items) it took numerous complaints via their website, emails and telephone calls before they finally acknowledged they had made a mistake and failed to order all the individual items ordered and that was only after I warned that I would sue them. As a 'gesture of goodwill' they offered to refund me the element they had failed to deliver. After pointing out that they where in fact legally obliged to do this they offered me a derisory on line gift voucher, which would have bought me nothing and I would have had to add to it to get anything . After much discussion they finally offered to provide a small bouquet to my mother by way of apology but even then that was over 3 weeks after Mother's Day and the message they sent with this second bouquet was wrong! Terrible customer service and attention to detail. Will not use or recommend them to anyone.”

Helpful Report

Posted 8 years ago

“Mother's day flowers arrived after Mothering Sunday and after several days in transit were mostly dead. I sent a message to Debenhams to this effect, but have received nothing other than an auto -generated e-mail confirming receipt of my feedback, and stating that this is a busy time so a response may take longer than usual. I actually wasn't too upset by the flowers arriving later, but sending one's mother dead flowers was extremely upsetting and embarrassing. Certainly not a "service" I will use again, and I hope that Debenhams will re-think their delivery methods. I would far rather pay more and send live flowers.”

Helpful Report

Posted 8 years ago

“Awful! Flowers delivered 2 days late for a 40th birthday. Waited 2 weeks for a reply to my email. The only good thing I can say is that I received a refund. Will never use Debenhams Flowers again.”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews