destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,051 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 4,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Location:

Unit 14, Telford Court, Chestergates Business Park, Dunkirk,
Unit 14, Telford Court, Chestergates Business Park, Dunkirk
Chester
CH1 6LT

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with all the details. Made booking easy and painless.”

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Posted 3 years ago

“Rebooked holiday on a credit note issued due to Covid nice and easy no issues”

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Posted 3 years ago

“First time I have used Destination 2 and was generally pleased, had us worrying a bit when they told us our room was not available the day before departure but they managed to sort us another room and the holiday was great.”

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Posted 3 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 3 years ago

“The booking process was very simple, documents came through very quickly. However, I did email first thing yesterday for the price of a helicopter transfer but as yet I have had no response, otherwise I could have given you 5 star's, I do appreciated you are probably very busy.”

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Posted 3 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 3 years ago

“Great service and competitive prices very pleased with service so far”

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Posted 3 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 3 years ago

“Fab service so far from Chris, he has given me plenty of options and was very knowledgable and most important extremely patient as this is a big holiday for me”

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Posted 3 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 3 years ago

“Made the entire booking on-line. I did get a call from a rep with a suggested alteration, but declined it.”

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Posted 3 years ago

“Happy with the booking procedure, very efficient.”

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Posted 3 years ago

“Lady was very helpful and gave us good feedback she knew about the hotel”

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Posted 3 years ago

“I booked my holiday to the Maldives direct with an agent who had knowledge of the resort I had booked which I found most helpful, all in all felt very comfortable booking with Destination 2”

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Posted 3 years ago

“Booked a holiday to Thailand for the family.”

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Posted 3 years ago

“During the pandemic it was very frustrating that we couldn’t contact you and your lines were down but understandable. Got issued a credit not after cancelling Dubai holiday twice. Finally we have gone ahead and booked for next year. Kirsty was very helpful but a shame that what was quoted online was cheaper than Kirsty could give us. This is because the holiday has to be booked with the same provider as the original holiday and the credit note goes against the holiday that was booked 2 years ago and that meant extra money needed to be spent than stated on the website. Very misleading and frustrating because it’s not explained to you when you get the CN plus it’s more expense. But it’s done now and hopefully get away this time.”

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Posted 3 years ago

“excellent easy to use website all information easy to find”

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Posted 3 years ago

“Very helpful & informative”

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Posted 3 years ago

“Price is very good conspired with other holiday firm, the paperwork came through very kwik but you cannot get them on the phone.”

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Posted 3 years ago

“Booking procedure was very straight forward, so far so good.”

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Posted 3 years ago

“Last week I booked a holiday to the Maldives for Dec-21. Booking process was very easy and the lady on the phone was very helpful and made sure all details given where correct.”

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Posted 3 years ago

“Kelly was very helpful in all aspects of booking my holiday”

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Posted 3 years ago

“Been thinking hard about this one, I booked quite an expensive holiday with this agent and I was dealing with a member of staff (who I won't name) who absolutely refused to return my calls, or reply to my several Emails, one begging her to reply as I was starting to get worried. Checked online and read some reviews which made me concerned. I then thought I best call again and got through to a lady called Tracey who was amazing and sorted out my concerns over the phone, she was cheerful, joking away with me and her Customer Service was amazing. All concerns gone. This agent, truly has some FANTASTIC deals (I don't know how they did it to be honest compared to others) and all perfectly legit. Its just a shame the previous lady, ignored me completely otherwise I would give them 5 stars. If Tracey could show the other lady how it's done, this companies service and offers will be amazing. If you get Stuck, speak to Tracey who is just great (sorry to give you more work Tracey)”

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Posted 3 years ago

“Very helpful and friendly would definitely use again”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,051 reviews