Dior Reviews

1.6 Rating 111 Reviews

16 %

of reviewers recommend Dior

Company Reviews

Questions

Metrics

1.6

Based on 111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How do I contact Dior?

Helpful Report

(3 weeks ago)

You can contact Dior by Live Chat, Email and Telephone.

Helpful Report

(3 weeks ago)

60.53%

Industry Average

“ I had really good customer service at Dior store inside David Jones Sydney. Staff Jasmine was very friendly and helpful, she tried to help me to find the item. I bought a perfect gift and very nice experience. ”

- Yang

Dior Reviews

Customer Service - Average