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Direct Golf Reviews

4.4 Rating 3,486 Reviews
85 %
of reviewers recommend Direct Golf
4.4
Based on 3,486 reviews
Shipping & Delivery
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Anonymous
Anonymous  // 01/01/2019
Products were delivered in a timely, secure fashion and are as advertised. Great communication and fantastic prices!
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Posted 9 years ago
Excellent service. Ordered in the afternoon and was delivered by midday the next day. Would certainly use again.
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Posted 9 years ago
Prices are good but discount card a bit misleading . Ended up buying 4 dozen PROV1X's but because they were a multibuy deal discount did not apply.
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Posted 9 years ago
I ordered a golf bag - which the advert said came with a free umbrella. Then got an email saying the item ordered was out of stock & discontinued. Rang for a refund....to then be told it was the umbrella that was out of stock! The bag was then dispatched and is fine, but the experience was less than great. ps - still waiting for the umbrella!
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Posted 9 years ago
When are you going to open a shop In SE London
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Posted 9 years ago
Received e mail that the order had been dispatched on 14th May only to receive an e mail from Pay Pal that i had received a full refund on the 15th ???? No explanation from Direct Golf as to why. Very poor
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Posted 9 years ago
Very pleased with their service.
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Posted 9 years ago
Prompt and efficient delivery ahead of expectation. Prices very competitive, and very pleased with the service. Have and will recommend to others.
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Posted 9 years ago
Excellent customer service! All orders are processed very quickly with a speedy delivery. Fantastic products at very good prices. I would definitely recommend Direct Golf to friends and family and will purchasing from this shop again!
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Posted 9 years ago
Great prices, excellent service over the phone, next day delivery, can't ask for anymore! Will definitely be using direct golf again!
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Posted 9 years ago
I have no complaints regarding the time taken for delivery. Item ordered on the evening of 12 May and received on the afternoon of 15 May. But you didn't deliver the item I ordered. My order was for a DGUK Battery Connector. You sent a FWY Battery Connector. Looking at the illustration of the DGUK Connector I thought it would connect to my battery terminal points that are 6 inches apart. That is why I ordered it. The FWY Connection points are 3 1/8 inches apart. I will be returning the FWY Battery Connector.
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Posted 9 years ago
DIABOLICAL customer service never been treated so bad, lots of promises but no results. I have dealt with 4 people, including a manager from your so called 'customer services team' (what a joke that phrase is) over a period of a month and still not had my complaint dealt with. I recieved my golf bag on 10/04/15 minus a rain hood, spoke to customer services and promised somebody would be in touch, never happened. Phoned again, same promise same result. Phoned again, promised a rain hood would be sent out from manufactuer, guess what nothing happened. Phoned again, same promise from a manager this time who would deal with my complaint personally. Guess what, nothings happened again here I am over a month later from my original complaint and still no rain hood whats worse I have not had anybody contact me again. If you think this is Customer service i shall not be dealing with you again and shall be speaking to the OFT. One hacked off customer.
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Posted 9 years ago
Several disappointing purchases lately inc Tom tom watch and Bridgestone golf balls hope to hear better news shortly
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Posted 9 years ago
The chipper I ordered was despatched quickly & arrived well packaged. I've yet to use it on the course but the practice sessions have proved to me that this club will be an invaluable addition to my bag. I'm a high teens handicap & would recommend the Jax chipper to anyone wanting a little help around the greens, this WILL save you strokes.
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Posted 9 years ago
Excellent service. I placed an order and forgot to enter a promo code. I emailed to ask if it was to late and they amended it for me. Very helpful.
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Posted 9 years ago
Excellent delivery service to France, usually in less than 1 week.
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Posted 9 years ago
Although the service I received from DirectGolf was first class, easy to use online ordering , goods ordered and received on time as advertised. I had ordered a John Lettters golf travel bag for a trip to Spain.When I received it , everything looked OK and ideal for a full set of clubs and a lightweight carry bag. On reaching the airport and placing the bag on the baggage escalator the cover ripped at the top (lighter part of the bag) where the carrying handle is stitched to the cover. This bag has not been designed in a strong enough fashion to carry a full set of clubs.
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Posted 9 years ago
Excellent Service
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Posted 9 years ago
Great service next day delivery first class
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Posted 9 years ago
I have yet to receive my goods!!!
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Posted 9 years ago
Direct Golf is rated 4.4 based on 3,486 reviews