Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

86 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

sales@directhomeliving.com

Write Your review

Tell us how Direct Home Living made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy delivery and good value.”

Helpful Report

Posted 9 years ago

“I chose the Eames design chairs - they are lovely, very sturdy and a really nice design. Many people have asked where I got them from (even my brother, who is a carpenter and joiner). They were delivered very quickly, arrived on time and were easy to assemble.”

Helpful Report

Posted 9 years ago

“Purchased the Philippe stark "ghost" chair as wanted an alternative to spending too much money on the "real" thing. Found a replica on the MDM website and ordered the smoke colour. Ordering was very easy with confirmation emails following. We were kept up to date with the delivery status and the delivery was very quick and efficient. The ghost chair is fabulous and looks no different to the real thing. I've read reviews about the chair attracting dust and this is true due to the Perspex material. Just means you need to make sure you dust it regularly. Overall very happy with the MDM service and item ordered, would highly recommend.”

Helpful Report

Posted 9 years ago

“There is a stylish range of products available on the site, at very reasonable prices. The online ordering was simple, and delivery was prompt and allowed the flexibility to choose a time or pickup at a depot. Very pleased with my chairs and the overall experience. Would definitely use MDM again.”

Helpful Report

Posted 9 years ago

“I think the price was excellent for this chair but when it was took out of the packaging there as a scratch on the seat which was disappointing.”

Helpful Report

Posted 9 years ago

“Very Impressed with MDM. Chairs delivered quickly and I soon released my choice of 4 differently colored bright chairs did not work. MDM only charge me £15 to return in exchange of 4 black chairs. Very good customer services along with good quality chairs at a good price. Please extend your range!”

Helpful Report

Posted 9 years ago

“We bought four Philippe Starck-Style Clear Plastic Ghost chairs. They are truly fabulous, are of good quality, and we could not be more pleased with our purchase. We liked them on the website picture, but when they arrived we liked them even more. They look most attractive around our glass-topped table. What’s more, they arrived within 24 hours of being ordered. Incredible, when you consider how often people order from the internet and then wait and wait for the delivery. Before I decided to order them, I phoned MDM with some questions. All were the answered promptly, politely and efficiently, which in itself encouraged me to place my order. I have not regretted it. Well done, MDM!”

Helpful Report

Posted 9 years ago

“Great customer service, lovely stools delivered within 24hours.”

Helpful Report

Posted 9 years ago

“My perfect chair and perfect service! I received my chair on time and as I was not in they left it with my neighbour, so delighted to come home to just what I had anticipated. Will definitely recommend this company to my friends and will certainly use them again Thank you”

Helpful Report

Posted 9 years ago

“Good communication, quick delivery, great product, good price... all round excellent service!”

Helpful Report

Posted 9 years ago

“Excellent value and very quick delivery.”

Helpful Report

Posted 9 years ago

“We ordered 4 chairs. The delivery box was completely mashed up on arrival and as a results all the chairs had small chips. These chairs were meant as office chairs so we weren’t overly picky. As we had just moved to a new office space, we had to set up 3 chairs to work (you need to assemble the legs with the seat) and we returned one as badly damage. MDM did offer to change all chairs, but unfortunately we didn’t have the time to wait for a new delivery + installing them. The exchange chair was in immaculate condition, so we do think it might have been the delivery in fault.”

Helpful Report

Posted 9 years ago

“My furniture arrived quickly and was exactly as it appeared. My only complaint is about the delivery. I entered the correct address on my order but my address was then changed so the delivery was set to the wrong building/ flat in my complex. This is not the first company this happened with so it is likely a problem with my postcode. Anyhow I would definitely order from here again but would be careful to confi the address on the order confirmation.”

Helpful Report

Posted 9 years ago

“Quick shipping and good prices, but the High Back Eames Office chair was different to the pictures on the site. Different arms, base and wheels. It was for work though so I'm not that fussed, but if this had been a purchase for myself I would have been quite annoyed - I ordered from MDM SPECIFICALLY because it showed the chair with full loop arms, rather than just the top half, which is not what was delivered. Other than that it is well made and super comfy though, but I would contact them directly to check the product is what you want rather than trusting the photos which are not of the actual item.”

Helpful Report

Posted 9 years ago

“My only comment now I've written a review and seen all of the fab reviews below is that the reviews had been more obvious on MDM's website!!”

Helpful Report

Posted 9 years ago

“As the website was quite small I was a little concerned about the quality, etc. (being so used to buying from huge stores these days) but MDM had the exact dining chairs I wanted and for an excellent price. I checked the return rights well and thought it all looked fine so I went ahead and ordered. The 4 chairs were sent out on next day delivery - I did not pay extra for this - and I was communicated with every step of the way. The chairs are fantastic, I love them, and they were easy to assemble! All in all, a really great experience... I wish MDM sold arm chairs!!”

Helpful Report

Posted 9 years ago

“GREAT SERVICE !! Very happy with our purchase,the clear chair looks great in bedroom,item came well packaged and delivered next day as we requested, Gill Owen”

Helpful Report

Posted 9 years ago

“Quick delivery - item as described. Chair was a little 'scuffed' but managed to clear this up as it wasn't too bad. Pleased overall :)”

Helpful Report

Posted 9 years ago

“Lovely chair exactly what was advertised and very quick delivery! Top service!”

Helpful Report

Posted 9 years ago

“Excellent service, the website was clear, the checkout process easy and the chairs were delivered extremely fast in perfect condition. The products themselves were of a very good quality. Would have no hesitation in using MDM again.”

Helpful Report

Posted 9 years ago

Direct Home Living is rated 4.5 based on 724 reviews