Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

86 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews

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Direct Home Living 5 star review on 10th June 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online, quick delivery arrived when they said it would. Well Done !!!”

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Posted 8 years ago

“easy and quick service , cant complain ! and chairs look lovely , thank youuuuu”

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Posted 9 years ago

“Quick delivery great value”

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Posted 9 years ago

“Ordered masters chairs which were delivered within 4 days of ordering . We compared them directly with the originals and thought they were nearly same quality.”

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Posted 9 years ago

“Hi, from the moment I picked the phone up to speak to them, ordering of the chairs, payment, through to being kept upto date on time of delivery was good. My only complaint would be that the screw putting the seats together (4 on each chair) were of a quite soft metal & you had to be very careful when tightiening them up as one of them I've had issues with as it's fallen out as it's threaded and it won't tighten.”

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Posted 9 years ago

“Easy to navigate web site and delivery was on a timed slot which was helpful for making sure I was home to receive the delivery. Item was perfectly packaged and exactly as described on the web site.”

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Posted 9 years ago

“Purchased 2 Eames DSW chairs. The instructions provided were inaccurate / poor so it took a little while (including looking on other websites) to work out exactly how the chairs should be assembled. The reason this wasn't readily apparent is that it turned out that the leg unit on the first chair was warped and, as a result, didn't properly fit with the seat. Eventually, after using a lot of force & by omitting a washer I got it assembled. The 2nd chair assembled without problem or undue force. The chairs look fine.”

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Posted 9 years ago

“I ordered 6 of the white DSW chairs. They arrived promptly and look great. When one of the chairs didn't assemble correctly, I contacted MDM and they sent a courier to both collect the chair and deliver a replacement the next business day - doesn't get much better than that. Absolutely fantastic customer service - wouldn't hesitate to use MDM again or to recommend to friends and family!”

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Posted 9 years ago

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Posted 9 years ago

“Good value but wrong chair sent.”

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Posted 9 years ago

“Delighted with chairs which arrived on time.”

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Posted 9 years ago

“Excellent delivery, as expected”

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Posted 9 years ago

“Super service - v quick”

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Posted 9 years ago

“Fab product, look amazing, great value for money. Very fast delivery”

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Posted 9 years ago

“When I had a fault with one of the products they dealt with it within hours and had a new one shipped out to me within a day. I love my chairs and this company is very professional”

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Posted 9 years ago

“Fab communication, delivered fast and on time and great product = a very happy customer! Thank you MDM Furniture!”

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Posted 9 years ago

“Product brilliant, delivery speedy and packaging spot on. Would definitely use again”

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Posted 9 years ago

“The items were cheaper than the identical units we were replacing from another supplier but they arrived the day after we ordered them and they are exactly as expected. So, it is 5 stars for the products and 5 stars for their customer service. Will certainly be happy to buy from MDM again based on this experience (accepting that we do not know how effective their customer service would be in the case of a product fault or return but we have no reason to doubt this)”

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Posted 9 years ago

“Lovely stylish stools perfect for our kitchen. Quite high though, but nothing that cannot be altered.”

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Posted 9 years ago

“Great customer service and prompt delivery. Very pleased with my new dining chairs!”

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Posted 9 years ago

Direct Home Living is rated 4.5 based on 724 reviews