Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

86 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews

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sales@directhomeliving.com

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Direct Home Living 5 star review on 10th June 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with my purchase and the delivery too i would definitly buy from this supplier again keep up the good work. Mrs E Mason”

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Posted 8 years ago

“The stools are very poor quality, they are uneven, cracked and the staining on the wood has transferred to clothing, overall not happy with the quality and I would like to return, please can you inform me how to go about this. Many thanks Geraldine Taylor”

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Posted 8 years ago

“Excellent communication, speedy delivery. Items just as described. Thanks”

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Posted 8 years ago

“I have no complaints about my experience with MDM Furniture. The delivery was fast and the product I ordered was of good quality ....garden chairs ....look great in my garden. My only slightly negative comment would be about being given a time-slot for the delivery. As it happens we popped out for 20 mins and the delivery arrived then but the driver saw fit to pop it over the side gate and all was well. Would definitely recommend MDM Furniture.”

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Posted 8 years ago

“Straightforward website, prompt delivery, excellent after sales customer service”

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Posted 8 years ago

“Second order with MDM, again fast deliver. Did have a problem with bolts not being long enough, but called MDF and they sent out new bolts / fittings quickly. Very happy with the rocker, quality is good for the price paid.”

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Posted 8 years ago

“Prompt delivery, packaged well and good product for the price paid. Very happy with my purchase”

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Posted 8 years ago

“Chair poorly packed and a component scuffed but as it was at the base the goods were not returned. Delivery took 3 days despite advertised as next working day . However get out clause in sale terms says not guaranteed - so why say it! Poor communication. Chair looks ok but if you want plain black casters you will need to fit your own . The casters supplied reminded me of white wall car tyres - rather incongruous with a brown seat and chrome frame. All in all ok for the price paid but certainly not worth the so called RRP. Would I buy another ? I seriously doubt it.”

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Posted 8 years ago

“Purchased a pair of fantastic Phillip Starke inspired chairs to use as patio furniture. Amazing price and product. Fast and easy delivery. What a great company! So pleased I found you!!”

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Posted 8 years ago

“I ordered a rocking Rarr chair, Fantastic product. Fast delivery and great communication via emails notifying me of dispatch and out for delivery.”

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Posted 8 years ago

“Item arrived well packaged and exactly as described and pictured online. Delivery was a little slow though, showed as 'dispatched' soon after ordering so expected to receive pretty quickly - however it took almost a week. Can't really complain though as it was free delivery! All in all I would buy from again.”

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Posted 8 years ago

“The chair is excellent value and quality. Prompt delivery. Will definitely use this company again.”

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Posted 8 years ago

“Great chairs and very good customer service. I am really happy with the chairs and the quality is second to none.”

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Posted 8 years ago

“Excellent service, very easy online ordering and quick delivery, thank you”

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Posted 8 years ago

“Considering I never received my order as apparently it was lost by the carriers, It is impossible to review the product. I ended up having to get a refund from MDM. Extremely disappointed.”

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Posted 8 years ago

“I guess you get what you pay for. I called the day of the delivery to explain that the incorrect fittings had been supplied and had to make three further contacts before a second incorrect set were posted out. I had to go to a local DIY store to get the fittings I needed to make the chair, two weeks after delivery. The metal frame was slightly bent making what should have been a straight forward assembly a frustrating experience. I worked at IKEA for 10 years so no stranger to self assembly. I emailed the company to rectify the issue and prevent me having to purchase the fittings needed (and submitting this review) but heard nothing, so will avoid a further shopping experience with them. The chair is now built and looks great in the kitchen and is very comfortable.”

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Posted 8 years ago

“Gorgeous chairs, look fab in the kitchen. There was a slight issue with a few of them which Stephen sorted very effectively and efficiently.”

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Posted 8 years ago

“Product as stated quick delivery.”

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Posted 8 years ago

“I'm delighted with my chairs. Look great, excellent value for money and very comfortable. Packaging and delivery time really good. One small grip not about the chairs. I went into my email to look for a confirmation, to find two emails one offering 10% off my purchase. The second the confirmation I was looking for. Bit frustrated about that. Tried to call customer service a couple of times to complain and could never get an answer.”

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Posted 8 years ago

“Very helpful staff. When I as a hapless woman couldn't figure out how to assemble chairs talked me through it. Also a slight problem with my second order which I called up about and was rectified the next day. Great customer service!”

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Posted 8 years ago

Direct Home Living is rated 4.5 based on 724 reviews