Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.18

2.2 Rating 150 Reviews

27 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

Questions

Metrics

2.2

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dis-Chem Pharmacies 1 star review on 7th December 2024

Anonymous // 01/01/2019

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“Dis-chem Lambton Gardens gave my husband half my script, indicating that is was the last repeat. Yet, my doctor gave a new script. Then my husband went to Dis-Chem The Reef and the dispenser put a sticker on prexum 5mg as prexum plus. This is not only gross negligence with medicine, but a costly exercise as we now have to go back to get Prexum Plus. 3 trips due gross incompetence. I will be taking my business elsewhere.”

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Posted 6 months ago

“Wrong Prescription medicine put on computer. Don't listen to instruction.”

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Posted 6 months ago

“I would like to recognise Colleen Van Heerden from East Rand Mall Dischem. She is the reason why I always shop there. She is definitely for keeps. May God bless her kind heart.”

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Posted 6 months ago

“Dischem those throw overs you are selling as heat holders are not anywhere near that. They are cold just like a normal sheet. You are deceiving people in the name of heat holders. Why did you change the quality from the old ones?”

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Posted 6 months ago

“Stock replacement Over 6 weeks waiting for certain items I purchase All managers are courteous, staff as well, they do thwir best but the answer as always is.... It's the system Headoffice has implemented”

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Posted 6 months ago

“I love dis chem however bought an Essence product that smelt bad. A new product! Tried to upload photo but could not. Essence Magic Filter.”

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Posted 6 months ago

“Another zio-owned store that despises Whites and has a racist policy not to employ Whites. Utterly vile. Hope they go under. The ceo needs to be strung up in the town square so we can pelt him with rotten tomatoes and eggs. Discrimination is soo last year, get with the pogrom.”

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Posted 7 months ago

“Dischem Emalahleni Sister Lerato thanks for the best service you are so patient together with pharmacy STAFF.”

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Posted 7 months ago

“1. The registration option is not working!! 2. If you continue as a guest, the address field is fully updating is only displays a part of the address. THIS IS A BASIC PROcESS! To Capture an order and add an Address line. Fix your application Dischem!!!!!”

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Posted 7 months ago

“Bought Canex V from Dischem, but it did not come with an Applicator. Disappointing.”

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Posted 8 months ago

“Thank you Dischem Hazeldean for always getting stock for me of my favourite items that I use and need. Your service is wonderful and I love your products.”

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Posted 8 months ago

“Your new App is not working! The user experience is terrible! I normally ordered twice a month from your app and after you changed your app I did not order for the last 5 months. I am sure it is not just me. You are loosing business! Terrible experience!!!”

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Posted 8 months ago

“I am so glad I kept my till slip so I can share what amazing service I got from Sifiso Mbokazi at the till in Woodburn Square in Pietermaritzburg. I always present my Dis- Chem card. He was the first and only one to tell me my card was not registered and took it to the lady who was going to help me with registration and she was also amazing. The cashier could have kept quiet and moved on to the next customer, like all the cashiers did all these years. I felt like a valuable customer. Even while shopping in the isles, there was always someone asking if I needed any help. One of the ladies actually left her isle to take the item from the shelf where I had searched before and gave it to me. ( I have poor eyesight, but can always spot great customer service). Keep it up ladies and gentleman. From the bottom of my heart, I thank you all. 🙏 God bless your hearts and souls.”

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Posted 8 months ago

“Bad service from the pack my meds .rude person to deal with”

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Posted 8 months ago

“Nurse never available. Clinic consultation amounts not the same for the same service. Stock not available when needed.”

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Posted 8 months ago

“I was harassed, humiliated, threatened, and victimized in your Dis-Chem store. Upon entering, the security already singled me out with rude comments. After paying, I was stopped by another security guard and told that I was going to be searched. In front of other customers, he threatened me, claiming he had seen me shoplifting on camera. After a traumatizing experience and a completed search, the manager told me that the item I had put in my bag was my cellphone, which I had answered during my visit to the store. I have complained, but it seems my concerns are dismissed; it is apparently acceptable for customers to be humiliated. I must just forget it happened and consider the issue closed. Disgusting customer care, Dis-Chem, you should be ashamed!”

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Posted 8 months ago

“Queen Mkhwananzi thank you so much for good service at Savoy Dischem. Your service is really out of this world. This woman deserves all the good things in this world !!! You deserve 10 stars mommy !!! 5 starts is not doing any justice to your good service ❤️❤️❤️❤️”

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Posted 8 months ago

“The worst chemist to get chronic medication from . Absolutely frustrating, lack of contact , deliveries not done on time . Incorrect medication delivered”

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Posted 8 months ago

“Ordered something paid for it. App showed it was in stick. Got a telephone number to let me know it is out of stock. My account was credited. Ordered again few weeks later in the morning. Went to collect in the afternoon. Order was not processed. Received a telephone call next day to let me know the person dealing with orders was not at work. Would not recommend online ordering. System is not working. To collect orders is a total nightmare”

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Posted 8 months ago

“Still waiting on my baby bag. It's 2 Months now from dis- che m Brackenfell shop.”

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Posted 9 months ago

Dis-Chem Pharmacies is rated 2.2 based on 150 reviews