Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.24

2.2 Rating 160 Reviews

29 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

Questions

Metrics

2.2

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dis-Chem Pharmacies made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dis-Chem Pharmacies 2 star review on 18th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am exceptionally happy with the service I get from Refilwe in Dischem woodlands mall. I now resort to getting a delivery rather than going to the store because she always makes sure I get items I need with no fail. Keep up the good work we value you Refilwe at Dischem Woolands Pretoria”

Helpful Report

Posted 8 months ago

“The service ques at the dispensary is way to slow at retail Crossing Dischem , they take their slow time , and them when one pharmacist is finished with a client it seems like they go take 5 to 10 minute break before the next is served.Gosh”

Helpful Report

Posted 8 months ago

“I went to dischem loftus and was assisted by Onica Maponya. She was very patient with me and helped me to buy my moisturiser. Thank you MS Maponya”

Helpful Report

Posted 8 months ago

“Corine Howard at Table Bay Mall Dischem is a breath of fresh air! She was extremely helpful and knowledgeable and made me feel valued. She had helpful advice and shared her time generously. Thank you Corine!”

Helpful Report

Posted 8 months ago

“Discem in Glen Marais, their Medicine dispensary side is extremely slow. To a point that they cause a que. You go in there with little ones that are sick to pick up their scripts and it takes forever just to get the medication. Some days they don't have enough staff, some says they have alot of trainees that needs signatures and finding someone to sign seems to be the problem. Got there 15:05, 4 people to help. By 15:15 I have not moved.”

Helpful Report

Posted 8 months ago

“Please get a knowledgeable service provider to configure your website to make it user friendly for both laptop AND mobile application. It’s frustrating to say the least.”

Helpful Report

Posted 8 months ago

“Dischem Whale Coast Mall has just the best staff delivering on excellent service delivery! They always go the extra mile running back to fetch something while you pay at the cashiers and always make arrangements for their clients. Thank you team, you are the best!”

Helpful Report

Posted 8 months ago

“I ordered a product online and did not receive the sms confirmation that the product was available for collection. I was told at the store there was no alternative way they would allow me to collect and must have that sms. I logged this issue on their on site form and was telephoned and told they do not re send the sms leaving only an option to cancel. I was told an email would be sent which in fact did not happen. I then received a email the following day stating the item was now marked as collected. I telephoned the shop and they connected me with the department that manages the online orders. The person was very rude and difficult. I explained that all the store and organizations involved had provided me with was a notification that the item is collected. I had noting to show I was due a refund. The lady preceeded to anounciate at me and interrupt me. In the end she was not at all helpful or understanding and she put the phone down on me. I never received anything stating the order was cancelled or that I was due a refund. I was thankfully refunded strangely without a request for banking details. I will never use the on line order system again and I recommend you do the same. No customer service and no customer confidence.”

Helpful Report

Posted 8 months ago

“On friday 19th July 2024 i got the call from dischem by the lady who called Mathapelo she didn't say which dischem she is calling from ,she advise me to fetch a baby bag..On Sunday 21st July went to clearwater because i did mention that i will collect my baby bag there at clearwater mall because nearby where i stay ..i got a bad service from Nomsa and Michael the store manager ,Nomsa was advising me that she won't give me the baby bag i must go and collect it at midrand ,i advise her that i am not staying there and its far from where i stay she said its not her problem and she wont request for the bag to be transferred this side i must make plan to fetch it with an attitude then requested to speak with the manager Michael he was also rude towards me telling me that Nomsa says the bag is allocated for someone who is not even at store while i am at the store ..they say that because last purchase was at midrand that why the bag was allocated to midrand and when i was registering for the bag the terms and condition didn't mention that ..i said the store Manager if last purchase was at Durban it mean i was suppose to fetch it there he failed to answer me .. I am truly disappointed by Clearwater dischem.. The store manager was racist if it was white person that bag was going to being gaven..I am hurt, never thought i will get bad service..After spending money there to qualify for that bag then i get such a service”

Helpful Report

Posted 9 months ago

“Table Bay Dis -Chem. Pharmacist: Corine Howard Yet again, Corine was extremely helpful, professional and competent. Her attention to detail, communication and thorough approach when processing our requests, scripts and the dispensing of our extended supply of medication were all very reassuring and much appreciated. We are most grateful that Corine was available to help us in every possible way. Thank you, Corine!”

Helpful Report

Posted 9 months ago

“Dis-chem Lambton Gardens gave my husband half my script, indicating that is was the last repeat. Yet, my doctor gave a new script. Then my husband went to Dis-Chem The Reef and the dispenser put a sticker on prexum 5mg as prexum plus. This is not only gross negligence with medicine, but a costly exercise as we now have to go back to get Prexum Plus. 3 trips due gross incompetence. I will be taking my business elsewhere.”

Helpful Report

Posted 9 months ago

“Wrong Prescription medicine put on computer. Don't listen to instruction.”

Helpful Report

Posted 9 months ago

“I would like to recognise Colleen Van Heerden from East Rand Mall Dischem. She is the reason why I always shop there. She is definitely for keeps. May God bless her kind heart.”

Helpful Report

Posted 9 months ago

“Dischem those throw overs you are selling as heat holders are not anywhere near that. They are cold just like a normal sheet. You are deceiving people in the name of heat holders. Why did you change the quality from the old ones?”

Helpful Report

Posted 9 months ago

“Stock replacement Over 6 weeks waiting for certain items I purchase All managers are courteous, staff as well, they do thwir best but the answer as always is.... It's the system Headoffice has implemented”

Helpful Report

Posted 10 months ago

“I love dis chem however bought an Essence product that smelt bad. A new product! Tried to upload photo but could not. Essence Magic Filter.”

Helpful Report

Posted 10 months ago

“Another zio-owned store that despises Whites and has a racist policy not to employ Whites. Utterly vile. Hope they go under. The ceo needs to be strung up in the town square so we can pelt him with rotten tomatoes and eggs. Discrimination is soo last year, get with the pogrom.”

Helpful Report

Posted 10 months ago

“Dischem Emalahleni Sister Lerato thanks for the best service you are so patient together with pharmacy STAFF.”

Helpful Report

Posted 10 months ago

“1. The registration option is not working!! 2. If you continue as a guest, the address field is fully updating is only displays a part of the address. THIS IS A BASIC PROcESS! To Capture an order and add an Address line. Fix your application Dischem!!!!!”

Helpful Report

Posted 10 months ago

“Bought Canex V from Dischem, but it did not come with an Applicator. Disappointing.”

Helpful Report

Posted 11 months ago

Dis-Chem Pharmacies is rated 2.2 based on 160 reviews