Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.18

2.2 Rating 150 Reviews

27 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

Questions

Metrics

2.2

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dis-Chem Pharmacies made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dis-Chem Pharmacies 1 star review on 7th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is always a nightmare! Every single time dischem drivers are given the wrong address. I’ve emailed them countless times and receive assurances that the problem is sorted only to have the exact same problem with the next delivery.”

Helpful Report

Posted 1 year ago

“Very very bad service do not recomended online service at all. Very weak try some one els.very poor raisist totally a mess.”

Helpful Report

Posted 1 year ago

“I was at Dis-chem Verdi earlier today. I needed help so I asked an assistant if she could help me. She said "No I'm helping someone else" ( she and another assistant were both helping a customer choose between 2 products and it was taking quite a while). Then the first assistant whom I'd asked for help looked at me and sauntered off leaving me gaping in her wake. Such rude and dismissive behaviour. It's clearly true that certain racial groups are unwelcome at Dis-Chem. I'll have to find somewhere else to shop. I was very disappointed by this poor attitude.”

Helpful Report

Posted 1 year ago

“Sadly Dischem is a racist organisation, so I have stopped shopping there and will never EVER support them again. I also actively warn all my family and friends who don't know about the racism at Dischem, to also not support them. Dischem should have thought twice about choosing not to hire white people before they made a stupid decision like that!”

Helpful Report

Posted 1 year ago

“Standing 10 min in the line to pay ... only 4 tellers open on a Friday afternoon ... absolutely ridiculous.”

Helpful Report

Posted 1 year ago

“Cape Gate you will never see me again… too many unfriendly and unhelpful staff including the pharmacist…it wasn’t even busy…”

Helpful Report

Posted 1 year ago

“Drastic price increase for 500ml Apple Cider Vinegar (Nature's choice I think)...now R27.50 + Dentalmate 50 m floss...now R29.50. These items are locally produced...can't understand the huge price difference 😳”

Helpful Report

Posted 1 year ago

“Thanks Dischem Hazeldean, I receive such Wonderful service from Jessica and Renier at the Dispensary. 😊”

Helpful Report

Posted 1 year ago

“Ordering medication online is always a mission. Never receive Ozow links to make payment. Medication is always delivered a day or two late. When medication is delivered, it is just thrown over the gate at home. So tired of unprofessional service!!”

Helpful Report

Posted 1 year ago

“The Dischem application that sends out Drivers for meds delivery is rubbish. The gps took the Driver to Metropolitan near the N1 Hight way instead of Tygervalley Office park. I was on the phone with the poor driver for half an hour to just get my meds delivered not on. The IT Team must get geared up, or rather use Uber. they are 100 % accurate with delivery. I am a very unhappy customer :-(”

Helpful Report

Posted 1 year ago

“Dischem Head Office, is there any chance that you can PLEASE recruit more pharmacists or assistant pharmacists at the Blue Crane, Meyersdal Dischem pharmacy. We are really tired of waiting in long queues to just obtain medication from self-medication counters. Is this fair to wait 25 - 30 minutes to be assisted? Highly frustrated and disappointed customer”

Helpful Report

Posted 1 year ago

“Dischem Hillcrest. Pathetic service. Prices are wrong and just one functional till.”

Helpful Report

Posted 1 year ago

“I went to Dischem at Jabulani Mall on the 5th Aug 2023, looking for my make up foundation as I had run out. I was assisted by Mmabatho at the make up section and she was amazing! The brand I use was out of stock, but she managed to match my colour to an even better, more budget-friendly brand! I am happy! Her customer service is wonderful and she is a valuable asset there :)”

Helpful Report

Posted 1 year ago

“I would like to take the opportunity to thank Sandra Clarence- Louw @ Okavango Dis-Chem cosmetic consultant for her outstanding compassion towards her job and customers.Always the same friendly and willing to help and go the extra mile.”

Helpful Report

Posted 1 year ago

“I visited dischem clinic Diamond Pavillion Mall, Kimberley 2023/08/03 and the service was excellent. The Sister on duty served me with a smile and she is professional😍”

Helpful Report

Posted 1 year ago

“What a pleasure to call at Dischem Okavango and all credit to Lavea Klue, keep up the outstanding service and uplifting spirit. A gem to the company always happy and willing.Thank you”

Helpful Report

Posted 1 year ago

“Unbelievable service. Ordered online at 9am and my order arrived at 11am, the same day. Excellent service! Just for the record though, your app sucks!”

Helpful Report

Posted 1 year ago

“I have been unable to sign into my online account - will not let me retrieve my password or sign in or sign up.”

Helpful Report

Posted 1 year ago

“Cape Gate Dischem. This is the second time that I get really bad service at the till. The lady was utterly rude and disrespectful. She ignored me and asked rudely that I put my basket at the other side of the till. Won't go back. After a long day I don't want to be a disrespected customer. I said: 'enjoy your afternoon' and she gave me a flat ignore. I would rather go to clicks Cape Gate. I would like better service and think you should put more helpful people at the front.”

Helpful Report

Posted 1 year ago

“Good day, We went to Dischem Safeway Cresent in Witbank for the first time with a prescription. No one could read the prescription, I phoned our doctors receptionist and they asked that they must e-mail the prescription to them and they refused. They wanted to give my husband Metformin 1000mg instead of the penicillin, he is not even diabetic. We wanted to take the prescription back but the pharmacist assistant grab it and torn it. We had to go back to the doctors room for a new prescription and we told the doctor what happend and he was shocked that not even the pharmacist could read the prescription. Don't even want to think what would have happened to my husband if he drank the wrong medicine. Someone should really check the Qualifications of the people working there. They will kill people with wrong medication.”

Helpful Report

Posted 1 year ago

Dis-Chem Pharmacies is rated 2.2 based on 150 reviews