Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.18

2.2 Rating 150 Reviews

27 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

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Metrics

2.2

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dis-Chem Pharmacies 1 star review on 7th December 2024

Anonymous // 01/01/2019

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“I am so disappointed with the level of service at your Woodmead branch, first I booked to weigh on a Saturday a service that costs when I got there I was told it's closed. Then I have ordered meds twice and both times I am told driver had a puncture when I call again James says it wasn't a puncture the drivers were overwhelmed, one never expects lies”

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Posted 3 years ago

“Not easy to order meds”

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Posted 3 years ago

“Maybe try to answer phones when calling and when getting told you will phone back never got phoned back poor poor service tried the WhatsApp number for delivery and also tried mail no response still waiting for me medicine phoned centrum pharmacy once and got my medicine within an hour delivered to my door! I'm sorry I ever went to dischem this is not the first time previous time I send a script when I phoned they told me no stock and never responded when I asked for generic pathetic is all I can say!!!!!”

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Posted 3 years ago

“I was at Dischem Willowbridge twice in 7 days. The first time the queue at the dispensary was very slow and did not move untill I asked the manageress if the customers waiting to be served were merely an interruption to the pharmacists who appeared to be very busy with more important tasks. I bought 30 Theophylline tablets. The next time at the dispensary it was the same story with the queue. But the pharmacist told me that Dischem Willowbridge "do not open packs to dispense a lesser quantity". Yet the previous time I was there they did exactly that. I have already moved my chronic prescription from Dischem Willowbridge because of the seemingly unsolvable queue issues.”

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Posted 3 years ago

“I bought a pack of 4 of your SOFTI tissues in the boxes. Every time I go to grab a tissue more than one comes out because the tissues have no been cut properly. It’s not a huge issue but it’s an issue that I think needs to be sorted, it is really annoying when you go to grab one tissue and like 4 come out at once because they are not cut properly.”

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Posted 4 years ago

“I booked a clinic appointment at killarney mall in less than 5 mintues via email on the day of my appointment the staff were friendly , the nurse who attended to me Sister Rachel she was amazing ..”

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Posted 4 years ago

“Well done by the lady from Dischem online, who attended to my order 802950 (sorry I did not get her name on Mon 13 July 20), for the efficient service in despatching the medication which was urgently required. Thank you for your excellent service.”

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Posted 4 years ago

“They told me of when an item was out of stock and asked if a another item could replace it.”

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Posted 6 years ago

“The staff in-store are super friendly! I asked about a particular product and suddenly they wanna know my history, why I need it, and recommends something with additional benefits!”

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Posted 6 years ago

“Great specials. Always have stock of the products i need.”

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Posted 6 years ago

“They continuously kept me informed of my order.. Very efficient service received”

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Posted 6 years ago

“I find the staff at Dischem Norwood always ready to assist and very friendly :))”

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Posted 6 years ago

Dis-Chem Pharmacies is rated 2.2 based on 150 reviews