discountcoffee.ie Reviews

Name: discountcoffee.ie
Address: Lissue West Industrial Estate, Unit 8-12 PRM Complex, 18 Rathdown Road, Lissue West Industrial Estate, Unit 8-12 PRM Complex, 18 Rathdown Road, Lisburn
Rating: 4.88

4.9 Rating 10,715 Reviews

98 %

of reviewers recommend discountcoffee.ie

Company Reviews

Metrics

Info

4.9

Based on 10,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

015547288

Email:

greatcoffee@discountcoffee.ie

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discountcoffee.ie 5 star review on 13th February 2025

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order before 3pm on Friday and it didn't arrive until Tuesday, so they didn't meet their next day delivery quota with me on this occasion”

Helpful Report

Posted 1 year ago

“I was forwarded an incorrect order recently and would have thought that an apology was in order ! I had hoped to use ready - crumbed biscoff biscuits in desserts this weekend but had to make the biscoff crumbs myself. Quite a long time consumed when one has to make 3 bases for cheesecakes. I have ordered this food item from you before and have found you very satisfactory but on this occasion not so. It was however a minor inconvenience. Replacement has not arrived YET !!”

Helpful Report

Posted 2 years ago

“The syrup is of good quality and the order arrived fairly quickly, but unfortunately part of the order was incorrect. I asked for 25cl Chocolate syrup and received 25cl Caramel syrup.”

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Posted 2 years ago

“I like discountcoffee.ie, the selection of coffee and the speed of delivery. I do not like how their website can be deceiving by showing pictures of but 3 get one free. I recently purchased 3 French roast because they had a photo in the French roast coffee but never received the free bag. Deliberately misleading.”

Helpful Report

Posted 2 years ago

“Nice and quick but where is my free 100 pads?”

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Posted 2 years ago

“I’m a barista and we’re experimenting with various coffee blends. We needed decaff in a hurry but the wrong coffee was sent. Even after sending the customer service person photos of the incorrect order along with my invoice where my order was spelled out, she was convinced it was the correct order. I had to speak to a gentleman on the phone who was very obliging and organised a pick-up and drop-off of the correct order while the customer service lady was still convinced there was no mistake. As a first- time customer, we are a little hesitant to deal with them again and are not sure that the coffee quality and taste is worth the savings. Nice to try something new though and taste is subjective.”

Helpful Report

Posted 2 years ago

“Was expecting next day delivery but never happened then my order was re routed by DPD and delivered not happy”

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Posted 2 years ago

“I always order my coffee syrups here and recently I wasn't too happy with my purchase. Bought 4 liters of french vanilla syrup for a year supply but they're all going to expire in April 2023 same expiration of the syrups I purchased last year. A bit disappointed.”

Helpful Report

Posted 2 years ago

“Coffee tastes good. This is the second purchase from your website. Second delivery was super fast! However, the box was badly damaged upon delivery. Would consider changing the packaging boxes.”

Helpful Report

Posted 2 years ago

“Great product and fast delivery, but the packaging was a huge box full of shredded cardboard for a tiny item I bought. I do not like package waste at all. I would not be inclined to buy again because of the package waste.”

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Posted 2 years ago

“Poorly packaged, one of the glass bottles of syrup arrived smashed and everything was covered in sticky broken glass.”

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Posted 2 years ago

“Very fast turnaround would be great if they also did a range of loose tea! And also smaller container of chai latte”

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Posted 2 years ago

“Fast delivery”

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Posted 3 years ago

“The delivery came fast, and the products were the ones I ordered. Just a little bit disappointed with one of the coffees I ordered. The BBE shows January 2022 when it was already ordered in February. It is not a big deal, but when you buy something that is on sale is not because the expiration date has already passed.”

discountcoffee.ie 3 star review on 2nd March 2022

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Posted 3 years ago

“Not dark enough for my taste .”

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Posted 3 years ago

“Great price, quick delivery but limited options not unlike everywhere else, seems to be a supply issue in all industry suppliers”

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Posted 3 years ago

“For a seemingly Irish company ( .ie and my confirmation had an Irish number) I was very confused to see a British number ring my phone. With all the scams these days I didn't answer but it seems it was you guys. I understand why you may not do it but I wouldve rather had my missing bottle substituted than just refunded and still pay the full shipping for half the order, or better yet if I could buy it why wasn't it actually available. The order did come quickly which is a positive but if I'm buying from a .ie website it's because I want it to be Irish”

Helpful Report

Posted 3 years ago

“Very happy with the speed of delivery, however, the delivery courier left my package on the doorstep, in the rain, despite the fact that the house was occupied at the time of delivery”

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Posted 3 years ago

“Promotion 3for 2 did not work So people not aware of it would still paid full price for 3 bags of colombia coffee Buy 3 and then wait for refund of price for 1bag is simply not good enough Promotion has to be much clearer Regards Pavol”

Helpful Report

Posted 3 years ago

“I placed an order, only several hours later to get a phone call informing me that one of the items is out of stock.”

Helpful Report

Posted 3 years ago

discountcoffee.ie is rated 4.9 based on 10,715 reviews