Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

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Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 3 years ago

“Very helpful all through our purchase. We had a problem, but the resolution was prompt and efficient.”

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Posted 3 years ago

“All price and delivery”

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Posted 3 years ago

“Best company I've used, exceptional service.”

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Posted 3 years ago

“From purchase to delivery I was kept fully informed. Would definitely purchase from them again.”

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Posted 3 years ago

“Donaghy Bros were the most competitively priced. The product was received in good time and very well packaged. Easy to order on the website. Excellent service and would use again”

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Posted 3 years ago

“I recommend to buy in Dinghy Bros.”

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Posted 3 years ago

“Easy order, quick delivery”

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Posted 3 years ago

“Excellent service and prompt delivery.”

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Posted 3 years ago

“What a fabulous company to provide my kitchen appliance . Excellent communication & customer service . Kept me updated on my delivery & provided a replacement model at no extra cost as the one I originally ordered wasnt in stock . I would highly recommend this company . Thank you”

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Posted 3 years ago

“Excellent service, received my order within a few days, I was unsure about whether to buy from this company as I had read some bad reviews but I’ve been more than happy with the delivery time considering they are based in Ireland too, big thumbs up from me 👍🏻”

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Posted 3 years ago

“Dear sirs Last week I eventually received my freezer and microwave. The previous week the delivery driver refused to stop on the road as he believed that he was blocking the traffic. This despite there being many hands to assist the offload. The delivery company said they would return with a smaller van to be able to get up the drive. This was very annoying as I had paid an extra £100 to yourselves to ensure that there was an extra person in the van to assist with getting the goods up in my steep narrow drive. The following week they arrived with exactly the same van and dropped the goods and took them up the drive with my assistance. The second person did not help. I am therefore complaining about the £100 that was paid to yourselves for no benefit and the very poor service that ArrowXL provided. I am refurbishing the house and have had goods of all shapes and sizes successfully delivered. Yours was the first failed delivery and the first time that I paid extra for the delivery. I look forward to your response and a refund of my £100. Regards Grant Stenhouse”

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Posted 3 years ago

Dear Grant We are very sorry to hear that you have had such a poor delivery experience with our chosen couriers and of course if a two person service was not provided, yet paid for, we can absolutely arrange a refund. We will also of course investigate this further and will raise a complaint with the couriers, who we rely upon to continue the excellent customer service we deliver at the point of sale. We are sorry that the delivery let the service down on this occassion. Kind Regards Donaghy Bros

Posted 3 years ago

“Easy to deal with and speedy efficient delivery. Completely exceeded expectations. Call centre staff were helpful, polite and professional. Would certainly recommend to other buyers.”

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Posted 3 years ago

“Very happy with my purchase and the service from Donaghy Bros. Good price and quick delivery.”

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Posted 3 years ago

“Unbelievably quick delivery. Delighted with the product.”

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Posted 3 years ago

“I absolutely love my Miele Dyer from Donaghy Bros! It was a nice touch when the company's president wrote an email to me thanking me for my purchase. The after care is second to none so I would definitely purchase another appliance from this company.”

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Posted 3 years ago

Thank you for your lovely review Jacqueline, we're a family run business and believe in a personal touch throughout the sale process. We also pride ourselves on excellent customer service. We look forward to welcoming you back as a repeat customer. Kind Regards, Donaghy Bros.

Posted 3 years ago

“As advertised, good quick delivery. Our delivery was on time and can’t fault the couriers, excellent.”

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Posted 3 years ago

“Had been trying to purchase our Red Smeg Toaster for weeks as all suppliers ran out of stock. Came across Donaghy Bros when searching and ordered and delivered within 4 Days. Brilliant service and at a great price too. Thank you Donaghy Bros.”

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Posted 3 years ago

“Very happy with prompt delivery of my Miele tumble dryer .”

Donaghy Bros 5 star review on 11th October 2021

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Posted 3 years ago

“All seems to be working well. Order was fulfilled swiftly and delivery was very fast. Happy to order again from you.”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews