Dreams Reviews

1.7 Rating 355 Reviews

15 %

of reviewers recommend Dreams

Company Reviews

Questions

Metrics

1.7

Based on 355 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Dreams deliver? How long does Dreams take to deliver? Does Dreams deliver on time? How is accuracy and good condition of items delivered by Dreams?

Customer Service

How can I contact Dreams? How quickly does Dreams resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Dreams.

How does Dreams deliver?

Helpful Report

(4 years ago)

Dreams delivers items by Own Driver and Courier.

Helpful Report

(4 years ago)

64.58%

Industry Average

“ We had a double bed base and headboard delivered this morning. Lee and Craig the delivery men were so helpful and friendly. They even took their shoes off! Can't praise them enough! Thank you guys 😁 Mrs Mills, Oldbury ”

- Mrs Mills

“ Delivery driver Andrew and his assistant kept me fully informed of delivery time, arrived when expected in uniform, assembled the bed and removed the old one and mattress leaving no mess and were very polite. ”

- Liz Parkes

“ I recently purchased two mechanical beds from Dreams of Caerphilly and was served by a very helpful gentleman David who processed my order and gave me approx delivery dates which were indeed adhered to could not fault the whole process from beginning to delivery kept informed right the way throughout absolutely faultless. ”

- Graham

Dreams Reviews

Delivery - Average