Easirent Reviews

1.3 Rating 1,093 Reviews

7 %

of reviewers recommend Easirent

Company Reviews

Questions

Metrics

1.3

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How quickly does Easirent resolve customer queries?

Helpful Report

(1 day ago)

Greater than 60% of reviewers feedback is Easirent takes over a week to resolve customer queries.

Helpful Report

(1 day ago)

80.39%

Industry Average

“ Sam helped us at the Tampa Airport Location, very kind and pleasant , the staff were all kind to us, and the van pick up from the airport was a plus , we loved the service, ”

- Wayne & Jennifer Singleton

“ NOT LOOKING GOOD YOU SAY????!!!!!!!!?!?! Let me start with this is not my first time using this service and I'm PLEASED with the service they provide. ”

- IEnergy

“ I rented a car from Easirent for the weekend. Angela gave me the best customer service. She went above and beyond to make my car rental experience a very happy one. Thanks Angela. ”

- Beverly

Easirent Reviews

Customer Service - Good