“We explained what we wanted and we were shown around the Gloucester showroom by Ben Golding. He was polite and courteous at all times and very knowledgeable. He did not immediately go for the expensive option and we did not feel pressured to buy. The items arrived in excellent condition.”
“We went to the Telford store and was greeted by Matthew who was friendly and very helpful in guiding us to make sure we made the correct choice. He guided us around the store to make sure we were happy with our decision.
Gave us a quote with no pressure to order.
He was very quick to help us get a replacement panel for the toilet unit.
We certainly would ensure we would see him again in the future for any further purchases.”
“Visited one of their stores in Leeds. I must say really impressed with the showroom and staff gave some great advice stuff I'd not thought of. My new bathroom is all installed and it looks amazing! so much so they've asked for my photos to use on their insta. I definitely recommend using easy bathrooms.”
“so pleased that we dealt with Easy bathrooms in Farnborough instead of one of the online bathroom companies.
From the minute i walked into the showroom, I was dealt with in a professional manner, given plenty of advice before I made my decision to purchase everything for our new bathroom with Burlington. Ordering was straight forward, delivery took place and everything was as ordered, excellent service throughout.
The bathroom is top quality and looks beautiful.
My thanks to Matthew and Choloe for all their help and wonderful customer service.”
“In a country where good customer service is practically non existent it was a pleasant surprise to receive such excellent support from the representatives at your Havant branch. Jess and Ian were well versed in the Easy Bathroom product and were really helpful when issues arose. In fact on occasion I felt sorry for them as the various suppliers that Easy Bathrooms use let them down badly with no regard to the customer. Ian and Jess then had to apologise for the dismal customer service of the suppliers and address the issues accordingly.
However despite poor supply support my bathroom components were all delivered eventually with the Havant teams support, and has been successfully installed. I would recommend Easy Bathrooms to others, but recommend that they look at there supply chain to maintain a good service.”
“Delivery driver dropped shower doors and damaged threshold of my back door. Plumber was doing last fix, but found shower door damaged. I contacted easy bathrooms. They had to contact head office. I waited and waited. I have phoned today, only to be told head office are closed for weekend and nothing can be done till Monday. I have a disabled husband, a plumber who can't come back and a complaint at head office that is closed for the weekend. I'm so upset!!!”