Easyjet Reviews

1.9 Rating 371 Reviews

21 %

of reviewers recommend Easyjet

Company Reviews

Questions

Metrics

1.9

Based on 371 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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Helpful Report

(1 week ago)

You can contact Easyjet by Live Chat, Telephone and Email.

Helpful Report

(1 week ago)

58.54%

Industry Average

“ Terrible service and customer service. ”

- Victor

“ It’s frustrating to see such poor customer service and inflexibility from an airline. ”

- Anonymous

“ bad service, bad experience, no way to contact airline except to make a reservation! How this started: On checking in at Naples airport I had my cane that I was walking with, a smaller rolling carryon piece of luggage, and my larger purple piece of luggage that i needed to check. ”

- Anonymous

Easyjet Reviews

Customer Service - Average