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Easyjet Reviews

1.9 Rating 381 Reviews
21 %
of reviewers recommend Easyjet
1.9
Based on 381 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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How do I contact Easyjet?
(1 month ago)
You can contact Easyjet by Live Chat, Telephone and Email.
(1 month ago)
C
62.22%
Industry Average
Well, two days later there it was, so really apart from the issue with the first customer service number I tried I haven't got any complaints.
- Cliff
From a very anxious and nervous flyer! - I went to Prague with friends for a birthday, on the way back to Manchester I became very anxious and had a panic attack! The staff where amazing! I cannot thank them enough for calming me right down and even staying near me the whole flight and checking that I was OK, every noise that happened or was going to happen they explained it in great detail which put me at ease throughout the flight! I even got to go in the cockpit! 10 star service especially Chris on Easyjet flight ezy 1802 from Prague to Manchester! I will defo be flying with them the next time
- Emma Robinson
Unfortunately my flight was cancelled due to horrendous weather conditions. Only part of my refund from Easyjet was provided immediately. I rang Easyjet help line. Lovely gentlemen took my call, realised the error in only part refund. Within 2 hours the full refund was in my bank. Great service in an unhappy moment and great disappointment of not making it to Amsterdam from Liverpool. Thank you Easyjet.
- Sheila