Easyjet Reviews

1.9 Rating 381 Reviews

21 %

of reviewers recommend Easyjet

Company Reviews

Questions

Metrics

1.9

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Easyjet resolve customer queries?

Helpful Report

(1 month ago)

Greater than 58% of reviewers feedback is Easyjet takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

62.22%

Industry Average

“ Very good follow up customer service ”

- Anonymous

“ Quick and affordable flights from London to Edinburgh. I was happy with the service provided. ”

- Andrew Mann

“ The website is easy to use and very clear too. Service delivered is as good as you would expect: nice personnel on board, comfortable seats and their flights are usually on time. Highly recommended. ”

- Alessandro

Easyjet Reviews

Customer Service - Average