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Easyjet Reviews

1.9 Rating 371 Reviews
21 %
of reviewers recommend Easyjet
Company Reviews Questions Metrics
1.9
Based on 371 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How quickly does Easyjet resolve customer queries?
Helpful Report
(1 week ago)
Greater than 59% of reviewers feedback is Easyjet takes over a week to resolve customer queries.
Helpful Report
(1 week ago)
C-

Customer Service - Average

58.54%
Industry Average
“ Appalling customer service and a don't care attitude. ”
- Anonymous
“ Their customer service is more interested in dodging responsibility than resolving issues. ”
- Anonymous
“ Easy Jet are always delayed or cancelled. They have terrible customer service, no support, and dishonest. Avoid flying with them. ”
- Calum Smith
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