Easylife Group Reviews

Name: Easylife Group
Rating: 1.16

1.2 Rating 543 Reviews

3 %

of reviewers recommend Easylife Group

Company Reviews

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Metrics

1.2

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to return a item so called easylife and paid £5 for return delivery and collection. Was promised prepaid return label would be posted which never turned up. Called again and asked them to send email with label so I could print it myself and arranged a 2nd collection date but the label they emailed me had collection date that had expired 2 months previously !!! Arranged ANOTHER COLLECTION DATE WAITED IN ALL DAY AND NO ONE CAME TO COLLECT MY PARCEL”

Helpful Report

Posted 2 years ago

“Just sell the goods & accept not everyone wants the Rewards qimmick scheme!!!! or repetitive calls or worse still taking extra money from the customer! Trading standards etc will be informed!”

Helpful Report

Posted 2 years ago

“Disgusting disregard by this company of multiple requests to stop calling. They are plainly in breach of their obligations to my privacy. I will be taking their ignoring my requests to stop calling further.”

Helpful Report

Posted 2 years ago

“Absolute shambles of a company. I bought a one off item for a friend a couple of years ago and have asked on countless occasions to be taken off the mailing list and to cease telephone sales calls which are becoming a nuisance! But I am still getting calls on regular basis so my requests have been totally ignored,”

Helpful Report

Posted 2 years ago

“Just had a tearful call from my dad. They signed him up to a 'rewards club', he neither needs nor wants. This isn't even a case of accidentally ticking a wrong box-the item he actually wanted to buy was ordered and paid for over the phone. The person who took that order must have signed him up. He rang them and they said they would cancel. Now they've taken £18.50 from his bank. I'm going to try to sort this out for him, but will probably come up against the 'we can't talk about this with you because of data protection rules'. I'm not going to give up though. Judging by how many reviews here are here that say the same, this isn't a mistake, this is a strategy. No one hurts my 82 Yr old dad and gets away with it! Look out you scheming ****s. You messed with the wrong 82yr old`s family.”

Helpful Report

Posted 2 years ago

“I have been scammed by your company now for £17.99 august 20 sept 20 and oct 20 for god knows what I didnt get and now again October 21 yet another £17.99. Apparently for some puzzle books I neither ordered or want.”

Helpful Report

Posted 2 years ago

“They called me for distributorship... Deposit amt told rs25000 and above... I agreed for trial basis rs5000. Over phone their marketting persons called and accepted my request and issued distributorship certificate and then given more pressurized to me pay immediately. I done but google pay little bit delayed. "Now is the climax came". Again they pressurized to pay rs5000 otherwise cannot send materials to delivery. Still i will not and inform to cancel my distributorship and refund the money. Still not return money. So their motto is collect the money. Not maintaining any own policy and manners. I have doubt about this. So enquire proper and go forward if u want to do any business with easylife pls.”

Helpful Report

Posted 3 years ago

“The biggest bunch of harrassers I've ever come across. I've dealt with double glazing companies, insurers, energy providers and car dealers, Easylife are by far the worst of the lot. I have been called by 9 different phone numbers at least once a day , often twice, since I was stupid enough to place an order with them. I have blocked yet another phone number of theirs today and fully expect a new number to try calling me tomorrow. Icm younger and less vulnerable than their target audience. I've read some horrendous reviews of unauthorised debits and conning pensioners into subscriptions they don't need or want. Avoid these crooks please.”

Helpful Report

Posted 3 years ago

“This company likes taking money out of your account for products/services you have not ordered!!This is the second time I have had to phone up and ask for a refund for a 'promotion/ product we apparently subscribed to' but hadn't. They are either inept or deliberately doing this, and judging by the many reviews left by customers regarding the same problem they have I can only highly recommend you don't buy from this company...they will only treat you the same way as many many other customers and take your money for no service or product time and time again!!!...DREADFUL COMPANY!!!!!!!”

Helpful Report

Posted 3 years ago

“Avoid doing any business with this company. You will be deluged with emails ever after and "unsubscribing" is totally ineffectual. Very annoying.”

Helpful Report

Posted 3 years ago

“Bought something for my grandma over the phone & without any consent were then charging her £18.50 a month including another £74.50 for a rewards club & other promotions. Even worse were sometimes charging her twice both in mine & her name. Hounded with sales calls whom also specifically told me she wasn’t signed up to any promotions & when asked to be taken off the mailing list also they still continued to call me. Never been so disgusted with a company. Highly recommend you not to buy from here & if you do check your bank statements following a he months.”

Helpful Report

Posted 3 years ago

“Shocking working practices! DO NOT TOUCH WITH A BARGE POLE!!!!!”

Helpful Report

Posted 3 years ago

“Horrible horrible people, targeting the elderly, the telesales people get paid bonus for this too. Disgusting. Gareth runs the company, give him a piece if your mind.”

Helpful Report

Posted 3 years ago

“Same as everyone else. However, they were prompt to pay when I invoiced them for time and inconvenience - see attachments if you want to do something similar.”

Helpful Report

Posted 3 years ago

“Ordered a bird box over 12 months ago and have been hounded with cold calls from them 2-3 times a week since then. I've even told them to remove me from their system they say "certainly we won't bother you again" then they call within days. Absolute Nuisance!!!!!”

Helpful Report

Posted 3 years ago

“After placing a order with them some time later Easylife took money without my authority if you have bought from them you need fo check your bank account to see if any future payments have been taken BEWARE..of phone calls asking you to join their clubs This seems to be a common practice many people having same issue”

Helpful Report

Posted 3 years ago

“I am a pensioner and easylife conned me out of £70 I can I’ll afford this on my pension this has caused me undue stress I have a heart condition and it is affecting me I phoned up to cancel the gardening club when I don’t even have a garden I am waiting for a refund until I get that I am under duress this is a terrible way to treat people”

Helpful Report

Posted 3 years ago

“What a waste of money. We bought 2 Aqua Rugs. They have been absolutely useless - covered in mould very quickly. Certainly not worth the £40 we paid. We have carefully washed as recommended to no avail. Don't buy them - we have had to purchase elsewhere.”

Helpful Report

Posted 3 years ago

“They keep phoning my dad who's 75 years old and pestering him about rewards”

Helpful Report

Posted 3 years ago

“Purchased one item and since then been harassed by calls from them, they then against my will sent me a reward card and tried to take £70 from my account. Disgusting company”

Helpful Report

Posted 3 years ago

Easylife Group is rated 1.2 based on 543 reviews