Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,094 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never sell on Ebay to expensive big rip off”

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Posted 5 years ago

“Selling on Ebay is to expensive never will sell on ebay again”

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Posted 5 years ago

“Don't waste your time to leave deserved negative feedback for sellers. Even the comment is accurate and explains exactly your experience with the purchase and buyer, ebay will remove your feedback if seller ask for that.”

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Posted 5 years ago

“Awful customer service, as sales business support. Stay away from them.”

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Posted 5 years ago

“Should be zero. I've been buying and selling since 2010. You can't leave appropriate feedback for lying thieving buyers. "Customer Service" is next to useless. Can't understand a word they say as unfortunately they have thick pseudo "American" Filipino accents and when you can partially understand, they say the problem will be solved and then it is not, to your detriment. The whole thing is a Kafkaesque Nightmare and very soon all that will be left will be rubbish Chinese goods with UK Postal addresses.”

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Posted 5 years ago

“Always pleased with my purchases and delivery”

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Posted 5 years ago

“EBAY sucks Dont Buy here If you have an issue you will get the runaround and the a e-mail saying your case is closed and package has been delivered when it has not been delivered !”

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Posted 5 years ago

“You wouldn't know till things go wrong. Don't trust ebay who do nothing about their dodgy sellers. I made complaint they done nothing. So no more ebay. Very disappointing. Don't know how ebay lasted and lasting for that long in the market. All the best to who still trust and use t EBay.”

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Posted 5 years ago

“I purchased what I'm sure was a Amazon fire stick & not a rubber cover my 12.93 was basically taken & further dispute done by PayPal!! Ugh agony of explaining over & over on top of people on social media explained the process of them ordering selling & dropping customers order fool me twice! Shame on eBay.”

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Posted 5 years ago

“Lauren is a stinky little betch”

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Posted 5 years ago

“Horrible customer services reps. They will lie and treat the average buyer and seller with disrespect. DO NOT TRUST”

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Posted 5 years ago

“This eBay got to go for real. How do I valued your seller than your customer. Wow Amazon is outsmarting eBay in all area. I’m done with eBay. I have been a valued customer for over 12+ this is my 3rd account with purchases left and right, but now I realized Ebay has no valued respect for their customer. Honestly I’m done this is it. I’m breaking up with eBay my heart goes out to valuable customers like myself.”

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Posted 5 years ago

“A wrong item inner fender was sent by a customer before the return dead lime I contact eBay customer service they open a case then I contacted seller he told me to return the item after I sent it back the seller cancel my return request. I called eBay to report they telling valuable customers that they stand beside seller 100% no wonder why amazon is out smarting them in all area your customer should always come first, but in this case they value seller than their buyer. You just lost another one. Never again”

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Posted 5 years ago

“Why I can’t put negative feedback after a few days from my purchase if it is a qualified buyer”

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Posted 5 years ago

“I purchased a wool rug from fysdistributor1 and it arrived in good time, clean and as described by the seller. I found this seller to be curteous and helpful and I would most certainly purchase a rug from him again.”

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Posted 5 years ago

“e/Bay are crooks and thief’s I had a defective return and 3 days before the return data expires the credited the seller even taught I returned the item so now the seller has the product and my money, and then they blocked me from accessing the complained center. Shysters is what they are”

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Posted 5 years ago

“Item didn't arrive, asked for refund and even after repeated complaints I didnt get my money back”

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Posted 5 years ago

“Absolute horrendous company if you are a seller BEWARE ebay do not give a hoot about you. I make Made to Measure blinds curtains etc. For over 28 yrs traded on ebay for some 14 yr. 100% feed back never a complaint. Then 10th July had One lady made the CUSTOM made blinds to her specified sizes and PERFECT as I do. Got all photo evidence as SHE JUST CHANGED HER MIND. Now I have to refund her £500.00 back. Ebay say relist them...they are custom made I cannot. So ebay after 30 emails 17 phone calls 7 saying the case is closed in your favor (me the seller as its custom made) then get a email from High value team member yesterday say please refund buyer in full by 2/9 as its cover by Money back Guaranteed !! Fuming ...I will now be ending my shop GLITZ INTERIORS with ebay keep my website and go on Shpock.”

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Posted 5 years ago

“I wish I could give one star. I sold an item for $200 online. The buyer apparently claimed that the purchase was "unauthorized" immediately following the purchase, but continued to message me on eBay confirming that they wanted the item shipped. It ended up being a hacker that got into the buyer's account. I shipped the item after consulting with eBay as to what I should do, given that the activity was suspicious; they told me to go ahead and send it. Because of the dispute, PayPal charged me for the full amount of the item, AND the scammer received the headphones. I am out almost $400 now and have about a dozen calls in to both PayPal and eBay. I have had to contact USPS, Postal Inspection, FBI, as well as local law enforcement to let them know about the theft. Almost every time I sell an item, there is some sort of issue. I get the same response that I am not protected, despite all of the evidence that I have through eBay's messages. Terrible company.”

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Posted 5 years ago

“Customer service sucks and their refund policy is just in papers not in real. They say ebay guaranteed but there's no guarantee of ebay itself. Worst site”

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Posted 5 years ago

Ebay is rated 3.1 based on 4,094 reviews