Eckman Reviews

1.5 Rating 586 Reviews

12 %

of reviewers recommend Eckman

Company Reviews

Questions

Metrics

1.5

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Eckman deliver? How long does Eckman take to deliver? Does Eckman deliver on time? How is accuracy and good condition of items delivered by Eckman?

Customer Service

How can I contact Eckman? How quickly does Eckman resolve customer queries?

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Ask a question and get answers from people who are customers of Eckman.

Phone:

0203 455 0497

Email:

sales@eckman.co.uk

How do I contact Eckman?

Helpful Report

(3 years ago)

You can contact Eckman by Telephone, Email and Live Chat.

Helpful Report

(3 years ago)

40.63%

Industry Average

“ I made an order on 22.07.2020. Money taken from my card + an extra £1 on 23.07.2020. Unable to contact Eckman at all. 14.08.20 eventually contacted Customer Service company who said they were servicing several companies. Said could not locate order, order No incorrect etc.etc.etc. 19.08.2020 Cust Serv. still say they cannot locate order. But Eckman have my money !! ”

- Anonymous

“ Would put 0 stars if you could. Awful company - DO NOT ORDER FROM THEM. 0844 number is 27p per minute do not use as keep you holding for ages. Customer service is atrocious. Part order received which was broken, so far after 2 more weeks no replacement or apology. ”

- Tracy Ryde-Weller

“ Appalling Service. ”

- Anonymous

Eckman Reviews

Customer Service - Bad